SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,187 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,187 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made getting a new car easy and stress free”

Helpful Report

(Darlington) - Posted 1 day ago

Hi Thomas, thank you for your fantastic 5-star review! We’re delighted to hear that we could make your experience of getting a new car easy and stress-free. Your satisfaction is our top priority, and we truly appreciate your kind feedback.

Posted 21 hours ago

“Shannon was really supportive and explained everything to us .”

Helpful Report

(Darlington) - Posted 2 days ago

Hi Christine, thank you for your amazing 5-star review! We're so pleased to hear that Shannon was supportive and provided clear explanations for you. Your positive experience is what we strive for, and we truly appreciate your kind words. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new car!

Posted 2 days ago

“love the car and aaron the salesman was excellent,2 little things though we were charged for £20 worth of fuel and it was empty, also im actually a garage owner and paintsprayer im a little unsure if the paintwork was treat as also charged but overall very happy”

Helpful Report

(Durham) - Posted 2 days ago

Hi Nicola, thank you for your fantastic 5-star review! We're thrilled to hear that you love your car and that Aaron provided excellent service. We appreciate your feedback about the fuel and paintwork, and we'll certainly take your comments on board. It's great to know you're overall happy with your experience. If you have any further questions or need assistance, feel free to reach out. Enjoy your new car!

Posted 2 days ago

“Very helpful and friendly staff, Barry guided us through the application for our first motability car. Many thanks”

Helpful Report

(Sunderland) - Posted 2 days ago

Hi Steven, thank you for your wonderful 5-star review! We're so glad to hear that Barry was able to assist you with your first Motability car application. Your kind words about our helpful and friendly staff truly mean a lot to us. Enjoy your new car!

Posted 2 days ago

“I had a really good experience with SG petch. Peter the salesman was definitely proactive in trying to resolve our issue with finding the right car at the right deal. Very pleased with the service”

Helpful Report

(Durham) - Posted 2 days ago

Hi Julie, thank you so much for your fantastic 5-star review! We're delighted to hear that Peter was proactive in helping you find the right car and deal. Your positive feedback about our service truly means a lot to us. If you need any further assistance, we're always here to help. Enjoy your new car!

Posted 2 days ago

“The service I received from SG Petch was very good. The handover went very smoothly and everything was signed, sealed and delivered in no time at all. We were given an overview of the gadgets and gizmos within the car by Ashton who was very friendly and made us feel at ease. The modern technology in the i10 is amazing. Thank you.”

Helpful Report

(Durham) - Posted 6 days ago

Thank you for your wonderful 5-star review! We're delighted to hear that you had a smooth handover experience and appreciated Ashton’s friendly guidance with the car's technology. It's fantastic to know you're enjoying the amazing features of the i10. If you need anything else, just let us know.

Posted 2 days ago

“Great service great deal very happy, love the car (i20)”

Helpful Report

(Middlesbrough) - Posted 1 week ago

Hi Martin, Thank you for your amazing 5-star review! We're thrilled to hear that you're so happy with both the service and your new i20. Your satisfaction means a lot to us, and we look forward to assisting you again in the future. Enjoy your new ride!

Posted 2 days ago

“The service was extremely helpful, every question i asked was answered and i was kept up to speed with the whole process bye keirron. Thanks very much 😀”

Helpful Report

(Durham) - Posted 1 week ago

Hi Michael, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service so helpful and that Keirron kept you informed throughout the process. If you have any more questions or need assistance in the future, just let us know. Thanks again! 😀

Posted 1 week ago

“Found the whole process of buying a new car to be very well conducted by Ashton, from beginning to end.”

Helpful Report

(Durham) - Posted 2 weeks ago

Hi Joan, Thank you for your fantastic 5-star review! We're so glad to hear that Ashton made your car buying experience smooth and enjoyable from start to finish. Your kind words truly mean a lot to us. If you need anything else in the future, feel free to reach out!

Posted 2 weeks ago

“Really impressed with SH Petch in Sunderland and Chris Dixon who was our contact throughout. Very helpful and friendly throughout the process”

Helpful Report

(Sunderland) - Posted 2 weeks ago

Hi Andrea, Thank you so much for your wonderful 5-star review! We're really pleased to hear that you were impressed with our team, especially Chris. If you need anything else, don’t hesitate to get in touch. We appreciate your kind words!

Posted 2 weeks ago

“Excellent service from start to finish. I was only accompanying my Wife to a purchase event and bought an xceed. Can't recommend them highly enough.”

Helpful Report

(York) - Posted 2 weeks ago

Hi Timothy, Thank you so much for your amazing 5-star review! We're delighted to hear that you had a great experience with us, even while just accompanying your wife. Your high recommendation means a lot to our team! If you ever need anything in the future, don’t hesitate to get in touch. Enjoy your new Xceed!

Posted 2 weeks ago

“All ways excellent service”

Helpful Report

(Middlesbrough) - Posted 2 weeks ago

Hi Leslie, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you consistently receive excellent service from us. Your support means a lot to our team, and we look forward to continuing to provide you with the best experience possible. If you ever need anything, just let us know!

Posted 2 weeks ago

“Very thorough, always called back. Karen at Hyundai was excellent at answering our questions and insuring we were kept informed every step of the way. I wouldn’t hesitate to recommend her.”

Helpful Report

(Durham) - Posted 2 weeks ago

Hi there, Thank you so much for your fantastic 5-star review! We're thrilled to hear that Karen took such great care of you and kept you informed throughout your experience. Your recommendation means the world to us! If you ever have more questions or need assistance in the future, please feel free to reach out. Thank you again!

Posted 2 weeks ago

“When I went Was not sure what car I would like and with SG Petch Darlington having 5 dealerships on one site they spent their time in showing me around different models and different options and to be honest I was spoilt for choice in the end I went for a Hyundai Kona N line 65kw EV and I would class myself a Petrol head but was totally WOWED bye the drive and spec never mind the unbelievable amount of power and comfort I have only got in my BMW and Jaguar cars before. Then let's talk delivery time 6 days brilliant and that brings me on to the salesman who was awesome couldn't do enough for you I have never had service like that before and I changed my car every 3 years for the past 18 years. Thank you very much”

Helpful Report

(Darlington) - Posted 2 weeks ago

Hi Stephen, Thank you so much for your incredible 5-star review! We're thrilled to hear that you enjoyed exploring our wide range of vehicles and that the Hyundai Kona N line has impressed you. It’s great to know that our team made a positive impact on your experience with their service. We truly appreciate your kind words and look forward to helping you again when you’re ready for your next upgrade! If you ever need anything, feel free to reach out!

Posted 2 weeks ago

“I can't speak highly enough about SG Petch all the sales staff are friendly happy guys at the Castletown Showrooms It was a pleasure doing business with them.”

Helpful Report

(Sunderland) - Posted 2 weeks ago

Hi Anthony, Thank you for your wonderful 5-star review! We're delighted to hear that you found our sales team at the Castletown Showrooms to be friendly and enjoyable to work with. We can’t wait to assist you again in the future! If you need anything at all, just reach out!

Posted 2 weeks ago

“Amazing service, will never go anywhere else ever again”

Helpful Report

(Sunderland) - Posted 2 weeks ago

Hi Ross, Thank you for your amazing 5-star review! We're thrilled to hear that you’ve received such great service and that SG Petch is your top choice. We look forward to welcoming you back for your future needs. If there's anything else we can do for you, just let us know!

Posted 2 weeks ago

“Cars are good but expensive. Staff are friendly but internal communication is poor. The left hand never seems to know what the right hand is doing.”

Helpful Report

(South Bank) - Posted 2 weeks ago

Hi Ian, Thank you for your review and feedback! We're glad to hear you found our cars to be good and our staff friendly. We apologize for the communication issues you've experienced and will work on improving that. Your input is invaluable in helping us enhance our service. If you have any more thoughts or need assistance, please don't hesitate to reach out.

Posted 2 weeks ago

“Brilliant customer service from the moment we walked through the door to leaving with a new car. Listened to all questions no matter how trivial and gave considered understading answers - offered good advice withiut being patronising or over selling. Great service with an excellent sense of humour”

Helpful Report

(Middlesbrough) - Posted 3 weeks ago

“Staff were highly satisfied with all the staff , never pressured into buying helpful in all questions answered by Karren and Chris will recommend”

Helpful Report

(Durham) - Posted 4 weeks ago

Hi Heather, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our staff to be helpful and that Karren and Chris answered all your questions. Your recommendations mean the world to us. If you need anything else, don’t hesitate to get in touch!

Posted 4 weeks ago

“Perfect service once again from SG Petch. 3rd purchase in a row and very happy.”

Helpful Report

(Darlington) - Posted 4 weeks ago

Hi Anthony, Thank you for your fantastic 5-star review! We're thrilled to hear that you’ve had perfect service yet again and that you're happy with your third purchase from SG Petch. If there's anything more we can do for you, just let us know.

Posted 4 weeks ago

SG Petch is rated 4.7 based on 5,187 reviews