SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,209 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional service”

Helpful Report

(Middlesbrough) - Posted 1 day ago

Thank you for your excellent 5-star review, George! We're pleased to hear that you experienced professional service during your visit. Your support means a lot to us, and we look forward to serving you again soon!

Posted 19 hours ago

“Nice ar,great service and info on purchase”

Helpful Report

(Durham) - Posted 1 day ago

Thank you for your fantastic 5-star review, Kym! We’re delighted to hear that you enjoyed our service and found the information helpful. We look forward to assisting you again soon!

Posted 19 hours ago

“Very happy with Wayne that couldn't do enough to make me feel confident with my new Jeep thank you 😊”

Helpful Report

(York) - Posted 1 day ago

Thank you so much for your wonderful 5-star review, Deborah! We’re thrilled to hear that Wayne made you feel confident with your new Jeep. Your satisfaction means the world to us, and we appreciate your kind words. We hope to see you again soon! 😊

Posted 19 hours ago

“Customer service was first class. I will go back”

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(Darlington) - Posted 2 days ago

Thank you for your amazing 5-star review! We're so glad to hear that our customer service was first class. Your satisfaction is our top priority, and we can't wait to welcome you back in the future!

Posted 19 hours ago

“The service we received was very professional”

Helpful Report

(Middlesbrough) - Posted 1 week ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service to be very professional. It means a lot to us to know that we met your expectations. We look forward to helping you again in the future!

Posted 1 week ago

“can not understand why S G Petch do not have full information from B Y D on the delivery dates when Petch will get delivery to their show room l almost cancelled my order after no information”

Helpful Report

(Darlington) - Posted 1 week ago

“Our salesman Ryan was excellent. Informative, efficient, patient and extremely helpful. He had an excellent sense of humour and we would definitely come back to him when we are considering buying a new car. The support received both pre and post delivery of our car has been excellent.”

Helpful Report

(Darlington) - Posted 1 week ago

Thank you for your fantastic 5-star review, and for sharing your experience with Ryan! We’re delighted to hear that he provided you with informative, efficient, and patient service, all while keeping things fun. It’s wonderful to know that the support you received both before and after your car delivery has been excellent. We look forward to welcoming you back for your next new car purchase!

Posted 1 week ago

“From start to finish the experience of buying a new car with S G Petch has been fantastic. Catherine and Tiegan could not have done any more to ensure my needs were met. I would highly recommend them to you if you are in the market for a new vehicle.”

Helpful Report

(Richmond) - Posted 1 week ago

Thank you so much for your wonderful 5-star review, Glenn! We're thrilled to hear that your experience with S G Petch was fantastic from start to finish. Catherine and Tiegan will be delighted to know that they met your needs so well. Your recommendation means a lot to us, and we hope to see you again soon for your next vehicle!

Posted 1 week ago

“Very well looked after by the sales team and I was kept informed of the progress and delivery dates. The after sales has been excellent checking that everything was Ok with my new vehicle. I would certainly recommend SG Petch to friends and anyone thinking of purchasing a new car.”

Helpful Report

(York) - Posted 1 week ago

Thank you very much for your fantastic 5-star review, Denise! We’re so pleased to hear that our sales team took great care of you and kept you informed throughout the process. It’s wonderful to know that the after-sales service has also met your expectations. Your recommendation means everything to us, and we can’t wait to welcome your friends and family to SG Petch in the future!

Posted 1 week ago

“Great experience and lovely interaction. Would strongly recommend!”

Helpful Report

(Darlington) - Posted 1 week ago

Thank you so much for your amazing 5-star review, Daniel! We're thrilled to hear that you had a great experience and enjoyed your interaction with us. Your recommendation is truly appreciated, and we can’t wait to welcome you back!

Posted 1 week ago

“As a previous customer it was good to see the high standards being maintained, Tony ensured that everything went smoothly and was very helpful. I would have no hesitation in recommending your Middlesbrough branch once again.”

Helpful Report

(Middlesbrough) - Posted 3 weeks ago

Thank you so much for your glowing 5-star review, Ian! We're delighted to know that you experienced our high standards firsthand, and that Tony was able to assist you effectively. Your recommendation means a lot to us, and we look forward to welcoming you back to our Middlesbrough branch in the future!

Posted 3 weeks ago

“Excellent service, staff are very knowledgeable and friendly”

Helpful Report

(Darlington) - Posted 4 weeks ago

Thank you so much for your wonderful 5-star review, Larah! We're thrilled to hear that you found our service excellent and our staff knowledgeable and friendly. Your kind words mean a lot to us! If you need any assistance in the future, please don’t hesitate to get in touch.

Posted 4 weeks ago

“Nick was a massive help and and gave me all the information I needed to resolve changing my car without any hassle.”

Helpful Report

(Sunderland) - Posted 1 month ago

Thank you so much for your fantastic 5-star review, Adam! We're delighted to hear that Nick was able to assist you and make the process of changing your car hassle-free. If you have any further questions or need assistance in the future, don’t hesitate to reach out!

Posted 4 weeks ago

“Excellent service would definately recommend shoutout to Mark for sorting everything!”

Helpful Report

(Middlesbrough) - Posted 1 month ago

Thank you so much for your fantastic 5-star review, Terence! We're thrilled to hear that you had an excellent service experience and that Mark was able to sort everything out for you.

Posted 1 month ago

“from the very onset the team at sg petch have been brillient. i would urge any body looking for a car to pay them a visit . you will not be dissapointed.”

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(Sunderland) - Posted 1 month ago

“Dealt with Tony Hill for the second time, he goes all out to get the best deal and is a lovely man to deal with. Love our new car cheers Tony.”

Helpful Report

(Middlesbrough) - Posted 1 month ago

Thank you so much for your fantastic 5-star review, Marion! We're delighted to hear that Tony provided you with such great service for the second time. It’s wonderful to know that you love your new car! If you need anything else or have any questions, don’t hesitate to reach out.

Posted 1 month ago

“We have purchased five vehicles in an eight year period from SG Petch. The excellent service is always friendly, relaxed and professional. Good product, excellent service, great dealership, would highly recommend.”

Helpful Report

(Durham) - Posted 1 month ago

Thank you so much for your amazing 5-star review! We're thrilled to hear that you’ve chosen SG Petch for your vehicle purchases over the years and that our service has consistently met your expectations. Your recommendation means the world to us! If you ever need anything, we're always here to assist you. Enjoy your vehicles!

Posted 1 month ago

“Excellent, professional service as always !”

Helpful Report

(Sunderland) - Posted 1 month ago

Thank you so much for your excellent 5-star review! We’re thrilled to hear that you received professional service as always. Your satisfaction is incredibly important to us, and we truly value your feedback. If you need anything in the future, we’re here to help!

Posted 1 month ago

“Pre-sales was great. Good test drive and plenty of knowledge. Hand over was a little disappointing. Car was not ready, nothing highlighted on purchase had been done, and basic collection checks appear to have been missed. Car is great, but still have issues with no resolution in sight. I keep being told opposite things by the car manufacturer and SG Petch.”

Helpful Report

(Darlington) - Posted 1 month ago

“I was really happy with the friendly service from Steve regarding my recent purchase. He was friendly and approachable and explained everything very well.”

Helpful Report

(Middlesbrough) - Posted 1 month ago

SG Petch is rated 4.7 based on 5,209 reviews