Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.90

1.9 Rating 3,415 Reviews

22 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,415 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with”

Helpful Report

Posted 5 months ago

“After spending my life money, I received nothing in return despite their assurance of a guaranteed return. At first glance, they were genuine, but it was all a fraud. I strongly advise folks to avoid terrible platforms and avoid taking the same risk with their hard-earned money as I did. Inform f-x-h-e-l-p-2 (@) g ma i l. c o m about scams.”

Helpful Report

Posted 5 months ago

“They promised a guaranteed return on my investment but after investing my life savings, I got nothing in return. They seemed legitimate at first, but it was all a scam. I urge people to stay away from awful platforms and not risk their hard-earned money like I did. Report scam to Mr. Sharon Oneil via Email SHARONRECOVERINGEXPERTS at g ma il . c o m”

Helpful Report

Posted 5 months ago

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Helpful Report

Posted 10 months ago

“Given 3 because I hope the garage arranged by servicing stop did do and put the appropriate products said needed on interim inspection i.e. oil, brake fluid etc. I was told car was booked in at 11.30 for service/mot. Was rung at 5pm by service stop saying car waiting 2 b done as last one and Dean talked so fast about things needed for car to be done. I did say the quote sent 2 me half hour earlier I could not access, he then again talked very quickly saying a couple of things free (nothing is free you pay otherways!)and list of other things needed, declined on one as very expensive and felt not needed. I realized when knock on door half hour later they had lied as no way a service mot would be done that quick and my car delivered back to me. I looked up the prices they had quoted on phone and they were highly inflated to the norm I also read up to see other people had same problem. As a woman I think I was easy target and pressurized to say yes quickly. Would not recommend service stop to anyone.”

Helpful Report

Posted 1 year ago

“Brake fluid change £160 - Kwik fit do same for £44- it's a ripoff no”

Helpful Report

Posted 1 year ago

“Rubbish customer service”

Helpful Report

Posted 3 years ago

“I booked and paid for a full service and MOT in advance then read the reviews on here. I was very concerned when I did read them! However, they arrived on time to collect my vehicle. Approx 1 hour later I got a call saying the service was complete but they recommended that they wanted to change the Anti Freeze, the Pollen Filter and the Brake fluid, all at a cost of around £160. The car had also passed the MOT. I declined the opportunity to conduct the extras and they informed me that I needed to pay £29.99 for special synthetic oil used in the service. They claim this was in the terms and conditions which I don't recall seeing. I paid the extra cost and my car was returned promptly. All in all the service and MOT cost me £180. The dealer price would have bee £350 for the same work. I therefore feel that it was value for money. I don't think I will use them again but I can only give a fair review. This was in Gloucester.”

Helpful Report

Posted 3 years ago

“Absolute rip off, do not use this service, beware!”

Helpful Report

Posted 3 years ago

“Hello I hope someone from the company picks up this message. The guy who picked up my car for service and MOT said he will return the car between 6-7pm. I have been trying to get hold of him since 7:30pm he is not answering. I am very worried about my car can you respond to the email I sent you few minutes ago please”

Helpful Report

Posted 4 years ago

“Service was fine. Collected and delivered the same day. Plenty of suggestions for extra work but none of it was a hard sell and I didn’t feel pressured. In the end I paid exactly what was quoted. Would recommend if you’re after a cheap service and as in our case, ideal if you’re just servicing to sell your vehicle.”

Helpful Report

Posted 5 years ago

“The booking process was easy to setup, the driver who collected my car was friendly and professional. I was rang later in the afternoon in regards to my cars result of it's MOT and Service, the sales person was barraging me with repairs that seemed unnecessary for my car. I then asked him what failed on my car for the MOT, the sales assistant then informed me that it was the wiper blades and a bulb which he automatically selected the highest priced item without my choice. I then requested for a cheaper part to be used, the sales person obliged with my choices eventually. My car was delivered to me just after the agreed time slot, I was greeted by the same driver who collected the car, again he was friendly and professional and explained all the work that was done and gave me all the paper work, and my service book. I will not be using this company again, based only on my experience with the sales team informing me that if I do not take out the repairs that were read out to me my car would break down and be unsafe. I was told a Full brake and callipers change £320 (four discs and callipers) is required for my vehicle to be safe. I informed the sales person that my car had brake discs on the front and drums on the rear. Again the sales person insisted that I needed the four brake discs. It felt like the sales person was reading from a script on screen and not actually understanding the required parts for my car. I was also told I need a full engine flush at £180, again this felt unnecessary for my car which gets serviced regularly. Overall this is a great service for saving time and hassle when it comes to MOT'ing and servicing your car at an affordable price, but the middle man (sales team) appear to pressurise you to buy overpriced repairs to gain themselves commission.”

Helpful Report

Posted 6 years ago

“Good for a basic service(which is there full service)”

Helpful Report

Posted 6 years ago

“Good quick service just a little pricey on the Mot failures but over all not bad”

Helpful Report

Posted 6 years ago

“Car picked up little late than agreed time and only just dropped back to me in time Before I finished work. Also need to question expiring date on new mot as it should have been for 13 months not 12 as should have kept original date”

Helpful Report

Posted 6 years ago

“Overall good experience apart from the pushy call before collection time, to tell me why I ‘must’ get the add ons they had to offer”

Helpful Report

Posted 6 years ago

“It was quick, relatively inexpensive.”

Helpful Report

Posted 7 years ago

“The price of a service is very good. However, I am less keen on the attempt to sell me non-essential extras, like 'engine flushes' that woudl bump the price up.”

Helpful Report

Posted 7 years ago

“the price of the intrim service was the winner, the garage was close to my home and the garage manager was very accomadating. worst part was the failure to return my calls and not being able to get through to pay my bill which delayed me from completing my days schedule”

Helpful Report

Posted 7 years ago

“I changed pick up address at the last minute with the garage. Collected it no problem but when it was returned the driver was very rude. He said I was lucky to get the car back as the paper work still had the top line if the address as the original pick up, only the post code was correct. This was not my fault as the garage did not change the address properly. Driver made out it was my fault. Poor customer service.”

Helpful Report

Posted 7 years ago

Servicing Stop is rated 1.9 based on 3,415 reviews