Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.91

1.9 Rating 3,391 Reviews

22 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,391 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely worst company. 2021 the garage didn't show up, and I contacted servicing stop to be told the garage was closed! They offered a free service and mot the following year, to restore my faith..... And, they didn't show up. I had to contact servicing stop.... To be told the garage was too busy. It was re scheduled that week..... No show again!!! Been trying to get compansation, but they no longer have a phone line.... Probably too many complaints.”

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Posted 2 years ago

“Unauthorised work done and had no choice to pay , be careful people they Will carry out work without your permission and tell you it’s in the small print”

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Posted 2 years ago

“Never again!! Two reasons, they charged a lot more than I agreed to, this seems a common complaint. Secondly my car was not delivered back to me until 3pm the next day. I tried to resolve via email as you can't seem to contact them by telephone. They did not reply. Terrible customer service.”

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Posted 2 years ago

“I was bled dry last year with a service and MOT on a diesel Focus that had done 7000 miles between MOTS costing almost 2k. Having had 2 good experiences previously with this company I gave them one last chance only to receive a bill for over £700. I was charged £135 for one budget tyre! I won't be using them again.”

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Posted 2 years ago

“Total scam! Avoid! Booked a FULL service for £95, car is in great condition and already passed MOT. They called me to say it was going to cost £450 to get the car back, they charge you for all the things it advertises as being included in the service. Break fluid top up etc- £88! They even wanted to charge me £24 for a new washer which would have cost them 3p! Even though they collect and drop your car off you are still so much better off if you just take your car to a local garage you trust. This is a business built on upselling things you don't need and scaring you into paying 4x what you originally agreed or you can't get the car 'released' back to you. How they haven't been prosecuted I don't know!”

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Posted 2 years ago

“Total failure to communicate and just blamed garage for everthing”

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Posted 2 years ago

“I have been driving 50years and always had a car. I have never paid £435 for a service before. I have been conned. I booked this thinking a full service on a 3 year old car with only 15000 miles on the clock would cost me around £100 but NO. I get a call to say it needs a lifetime fuel treatment and a lifetime engine flush - what exactly is this? Completely unnecessary I’m sure. But I was caught off guard and the man talked the talk. I also had to pay before my car was returned. I thought I was trying to save some money. I will NEVER use this service again. Be WARNED”

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Posted 2 years ago

“Everything,, what an unprofessional out fit,,, can't even ring or email them,,, never ever again”

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Posted 2 years ago

“Please do not fall on this scam . I booked my car for a full service and was not done . I also had items stolen from my car . And they threatened me if I don't pay they don't release the car . They have charged me 700 pounds and the car.came with the same faults ...lights air filters etc...”

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Posted 2 years ago

“This is a full on scam company, keep away. I don't understand how this company is still running, they are criminals. I was lucky the mechanic that dropped my car off from the garage that was dealing with these basterds told me that these cunts were pushing them to charge me for services that didn't need doing .Even so i got charged for a full car service for just an engine service,im lucky i got that from what i see from reading these reviews. Please keep away, trust me.”

Helpful Report

Posted 2 years ago

“SCAM! They will add additional work you don't need and charge 4 times the price for it. Any complaints, get in touch with MICHAEL NATHAN michael.n@servicingstop.co.uk - but don't hold your breath waiting for a reply. They have been subject to a BBC Watchdog report for this (Google it) and Trading Standards tried to prosecute them recently. Read the 1 Star reviews here https://uk.trustpilot.com/review/www.servicingstop.co.uk?stars=1 AVOID AT ALL COSTS!!!”

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Posted 2 years ago

“STAY AWAY!!!! Servicing stop have taken my money and stolen my car! Agreed to be delivered a week ago now nobody is answering the phone or reply to my emails horrendous company! I’ve got the police involved!”

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Posted 2 years ago

“Do not use this company too expensive and they are unless customer service .”

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Posted 2 years ago

“So expensive, it is frankly unbelievable. As the last user stated-MOT is fine then I got totally ripped off my £600 + There goes my heating bill I guess I've freeze this xmas. Please do not use this service if money is of value to you. Also they state that the car is picked up and delivered on the same day. Well we are still waiting...”

Helpful Report

Posted 2 years ago

“Do not use this company. You get the good deal for MOT and service then out of the blue they call you saying there's major problems with your car people are getting ripped of left right and centre with Garages associated with this company . Will never use again”

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Posted 2 years ago

“Would give 0 stars if I could. Still waiting for my refund. Booked a date online paid upfront. My mot and service was on a Monday they called late Friday afternoon to tell me they can't do it and they may have a date but they can't guarantee it we'll after my mot expires so no good for me. Cancelled and had to go elsewhere and still have no refund! Please avoid this company.”

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Posted 2 years ago

“Used servicing stop Extra fees so hardly much included in full service - made peace with it However the garage they appointed damaged one of my alloy wheels so badly ( I had just hd them recently refurbished which made this even more annoying ) The damage is so bad that I don’t even know how they did it… I have complained numerous times but they have no phone number Ignore you on chats saying email in and then don’t respond to emails Never use these guys I am telling you Waste of money And horrendous aftercare!! I need someone to compensate me for the damage as well as now the time spent chasing this.. Poor company to use”

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Posted 2 years ago

“Wank rip off invoice me for work which was not done and trying to get in touch by phone costumers sevice a joke”

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Posted 2 years ago

“This company is a trap. Pretending to be lowest in Mot price, but they will rip you off, and charge you as high as mount Everest. Never again to this company. I will Not recommend….”

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Posted 2 years ago

“Phoned me From a mobile and said couldn’t do now for 5 weeks and they will refund in full, still waiting refund, fortunately paid by credit card My friend was due pick up today and has heard nothing, she paid by debit card Do not touch with a barge pole”

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Posted 2 years ago

Servicing Stop is rated 1.9 based on 3,391 reviews