Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.91

1.9 Rating 3,391 Reviews

22 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,391 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid avoid avoid. Total rip-off, massive uplift on garage prices for work done. Wish ide read these reviews first.”

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Posted 3 months ago

“SCAMMERS. SCAMMERS. SCAMMERS”

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Posted 3 months ago

“Do not use. Terrible service. Worse people”

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Posted 3 months ago

“This company conned me mot service £125 I thought great picked my car up no problem then I had a phone call the next day he quoted me over £5000 to fix the car my Nissan quasqui 2012 I said no bring my car back so then I had a other phone call from a garage they ex it wouldn’t be that much it would be £1500 I the was shocked it was still slot if money 3 months later I got back due to not been able to get a headlamp then I suggested eBay the next day it was done total con the company and the garage partnership”

Helpful Report

Posted 3 months ago

“Would only recommend this to my worst enemy! Bunch of scammers, Adam on the phone is very informal and unprofessional too. They lure you in with a cheap price and extort you. Things like charging almost £300 to change a Tyre. Charge you for oil change too. Up to four times the price of others.”

Helpful Report

Posted 3 months ago

“Stupidly, I didn't read reviews on every platform and booked a service and MOT. They used scare tactics, told me my car had failed and was so dangerous it couldn't be moved from garage until work was carried out. My total bill was over £2000 for brakes and 2 new tyres. I negotiated to pay £1700 knowing I'd been conned...but not knowing what I could do about it! Got it back next day with an awful knocking noise. Took it to independent mechanic who nearly fainted when I told him the cost of work done - which he quoted me £280 for!! Then confirmed that the majority of work I'd paid for hadn't actually been done. No new brake disks or caliper. I've contacted trading standards who are aware of this company. This isn't a con...it's theft. DO NOT USE THEM. I have demanded a refund for work that hasn't been done...let's see where that gets me!”

Helpful Report

Posted 3 months ago

“Over charged despite useless ‘Best Price Guarantee’ Car returned damaged both inside and out SS and garage not responding to complaints and have failed to start process of repairing my car”

Helpful Report

Posted 3 months ago

“Avoid this company makes an appointment then they cancel waited in all day for my car to be collected had no correspondence from service stop 3 times they let me down will not be using them again terrible service”

Helpful Report

Posted 3 months ago

“Waited in all day no correspondence,gets an email at4 o’clock telling me I cancelled,absolute joke please do not use this service”

Helpful Report

Posted 3 months ago

“Took car for MoT and service then tried to demand £600 for adjusting the headlights!!!! Total con-men, avoId at all costs. Rang citizens advise and they are already well aware of their attempted fraud, AVOID AVOUD AVOID”

Helpful Report

Posted 3 months ago

“Will never use this company again, stay well clear of them. Took my car for service and MOT, then heard nothing all day. When I called them at 5 pm I was told I would not get my car back on the day, as agreed, unless I paid an extra £475 for a supposed oil leak then I could get the car the day after. I asked for my car back and said there was nothing they could do as the garage was already closed. Had to miss work because of no car. When I declined to pay the extra to have the alleged work needed carried out they became rude on the phone. It took me 3 angry phone calls to get my car back. Dodgy and scammers, keep away from this company if you want to save yourself unnecessary stress and money.”

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Posted 3 months ago

“Easy to deal with”

Helpful Report

Posted 3 months ago

“AVOID!!! I would give -10 stars! I am deeply frustrated with the service I received regarding the repair of my vehicle. After being promised repeatedly that my car would be ready, I found myself waiting yet again, causing significant disruption to myself and family life. This miscommunication not only wasted my valuable time, but also left my family waiting for my return home. Over the past six weeks, I have been given inconsistent updates. Initially, I was assured that the car would be ready by the end of the week, but when Friday arrived, I was told it would not be ready until Monday or Tuesday. This lack of transparency and failure to meet deadlines has been incredibly frustrating. If I had been informed from the start that the repair would take 5-6 weeks, my expectations and plans would have been entirely different. I prepaid £3600 for the repairs with the expectation of a timely service. Instead, the delay has cost me an additional £3500 in rental expenses due to the ongoing inconvenience of not having my car. The impact of this situation has gone beyond financial loss, over 10k; it has affected my personal life and the well-being of my family. Overall, this experience has been disappointing and stressful. I hope that in the future people wil take a note from my experience and will AVOID their services, as this situation has been unacceptable.”

Helpful Report

Posted 3 months ago

“Rip of, tried to call me and say i needed 350 of work which i declined, charged me 30 for oil, the lad that dropped my car off, said the oil was included in price and they have charged me. Do not use”

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Posted 3 months ago

“They tried to tell me I had to pay another £180 after the service for work that must be. When I called the actual garage I was told only needed oil change £20. Rip off merchants”

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Posted 3 months ago

“AVOID AVOID AVOID. They took my car to a garage MILESSS from my address, then thought my car had been returned to me, it in fact hadn't, destroying trust I had in the company. My car arrived back to me, days later with no notice, no communication. My car subsequently broke down the following day. After researching where work was done on my car, they took it to a garage with the worst google reviews I have ever seen. Servicing stop are now uncontactable via phone, and after agreeing to pay for repairs on my car not reachable by email either. Leaving me without a car for over a month!”

Helpful Report

Posted 3 months ago

“Absolutely bad experience with servicing stop. They didn’t give my car on time, they don’t respond my calls or emails. They deliver my car next day but the driver leave my car at parking lot and didn’t inform me. Very disappointing service from the company. Guys, Please don’t take any further service from this company.”

Helpful Report

Posted 3 months ago

“After spending my life money, I received nothing in return despite their assurance of a guaranteed return. At first glance, they were genuine, but it was all a fraud. I strongly advise folks to avoid terrible platforms and avoid taking the same risk with their hard-earned money as I did. Inform f-x-h-e-l-p-2 (@) g ma i l. c o m about scams.”

Helpful Report

Posted 3 months ago

“Unfortunately, the person I spoke to on the phone from servicing stop Didn’t tell me the truth and told me that the garage recommended a lot of work what didn’t need to be done. They also told me that they could only get BMW parts and that’s why they were so expensive. But Japanese imports were put on my car and not original BMW parts they charge three times the price that the garage would’ve charged. Unfortunately this will not let me upload the photos to prove how much they charged me. It was over £1000 for an MOT and service. Also I have proof that the parts were Japanese imports as the boxes were left in my car. I have no issues with the garage itself, But I believe hundreds of customers are getting lied to over the phone by sales people at servicing stop And it is my personal opinion that government body should be looking into this company and thinking why they should be able to charge people this amount of money for work what shouldn’t have been done to their cars and I think they should be paid to refund people for overcharging them.”

Helpful Report

Posted 4 months ago

“Exactly the same as so many other reviews. Booked in my car for a service & mot which is a low mileage, fish Audi. An hour or so later received the phone call saying car needed £800+ additional work. Instructed them to stop all work immediately & return car. Was told they couldn’t do that because they had started an engine flush because they didn’t know if the vehicle had only been used for short journeys (I know sounds unbelievable but true) long story short none of the work they quoted was necessary”

Helpful Report

Posted 4 months ago

Servicing Stop is rated 1.9 based on 3,391 reviews