Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.91

1.9 Rating 3,369 Reviews

22 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,369 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After spending my life money, I received nothing in return despite their assurance of a guaranteed return. At first glance, they were genuine, but it was all a fraud. I strongly advise folks to avoid terrible platforms and avoid taking the same risk with their hard-earned money as I did. Inform f-x-h-e-l-p-2 (@) g ma i l. c o m about scams.”

Helpful Report

Posted 2 months ago

“Unfortunately, the person I spoke to on the phone from servicing stop Didn’t tell me the truth and told me that the garage recommended a lot of work what didn’t need to be done. They also told me that they could only get BMW parts and that’s why they were so expensive. But Japanese imports were put on my car and not original BMW parts they charge three times the price that the garage would’ve charged. Unfortunately this will not let me upload the photos to prove how much they charged me. It was over £1000 for an MOT and service. Also I have proof that the parts were Japanese imports as the boxes were left in my car. I have no issues with the garage itself, But I believe hundreds of customers are getting lied to over the phone by sales people at servicing stop And it is my personal opinion that government body should be looking into this company and thinking why they should be able to charge people this amount of money for work what shouldn’t have been done to their cars and I think they should be paid to refund people for overcharging them.”

Helpful Report

Posted 2 months ago

“Exactly the same as so many other reviews. Booked in my car for a service & mot which is a low mileage, fish Audi. An hour or so later received the phone call saying car needed £800+ additional work. Instructed them to stop all work immediately & return car. Was told they couldn’t do that because they had started an engine flush because they didn’t know if the vehicle had only been used for short journeys (I know sounds unbelievable but true) long story short none of the work they quoted was necessary”

Helpful Report

Posted 2 months ago

“I am total disgusted with this company company, within two hours of having my car taken to a garage that had gone in for a service £83 and MOT £25 I was then told it failed to pass the MOT and needed replacement parts this then total £1545 I was told My car could not be driven as the MOT failed and the jobs needed going and would be returned that day, but at 4.30 I got a call the car needed a back reflector & bulb another £175 this part needed ordering so it would be returned the following day. I went to see the garage didn’t say who I was and asked for a price for the work I had done. I was quoted about £800 the lads that work there then took a bit of a bashing from me and explained they are ruled by the company service Stop and have no contact with the client once the car has been received I told them I’d paid £1545 and that they were getting less money than I had paid and the big bugs in London were getting more than the garage that did the job. This is disgraceful and unacceptable. I will never use them or recommend them but I will tell of my experience with Service stop”

Helpful Report

Posted 2 months ago

“They promised a guaranteed return on my investment but after investing my life savings, I got nothing in return. They seemed legitimate at first, but it was all a scam. I urge people to stay away from awful platforms and not risk their hard-earned money like I did. Report scam to Mr. Sharon Oneil via Email SHARONRECOVERINGEXPERTS at g ma il . c o m”

Helpful Report

Posted 2 months ago

“Their "Full" service consists of oil and filter change only, in contrast to reputable garages. ANYTHING additional will cost an arm and a leg (+possibly a kidney!). When they have your car you will receive an intimidating phone call claiming you need VERY expensive additional work. This will be a SCAM and absolute nonsense. They will seek to persuade you that you won't be able to collect your car unless the "extra work is done. With their additional charges (check their small print) you will pay MORE than your local garages. ABSOLUTE SCAM and shame on the garages that get work through "Servicing Stop" because they know of the scams.”

Helpful Report

Posted 2 months ago

“I had my car MOT'd by a respected local garage, but they were unable to do a service as they were fully booked. The car passed the MOT with no advisories - a clean bill of health. Since a service was still due, I foolishly booked it with Servicing stop. They collected the car as expected and called me back after an hour or so to let me know that various things needed doing and quoted £828 to carry them out - I told them to cease the service and return my car. The things they quoted were spurious and not required at all - this was confirmed by another garage. These a a bunch of con merchants who will scam whatever money they can from you. They need to be investigated, exposed and closed down.”

Helpful Report

Posted 2 months ago

“Avoid at all costs”

Helpful Report

Posted 3 months ago

“Booked in for a service and mot was informed failed mot and it would be £1100 to fix. Was told all lies and car could not be returned due to mot failure, failed only on brake pads, which from another garage quoted £135 really bad con artists steer well clear of these crooks”

Helpful Report

Posted 3 months ago

“Pure crooks, do not use them. Paid for service called back stating they done extra work and I need to pay for them otherwise they going to keep my car. This people are thugs very disrespectful over the phone. This is a scam”

Helpful Report

Posted 3 months ago

“Didn’t get my car back the same day, even though I paid, no one answered when I called before 6pm, do not use”

Helpful Report

Posted 3 months ago

“Should have read the reviews before booking. Way overpriced for the jobs they were quoting. Trying to charge nearly £2000 for a few jobs that would cost £400 max. Trying to sell magic oil - no chance. Only calls you when convenient, yet when you try and call them, they hang up constantly. They don’t hand the car back the same day as advertised, causing stress and to miss appointments. When declined their “extras”, their tone changed completely which confirmed to me to not go with them. The man who handed my car back to me the next day confirmed they were charging 3x as much. Sounds like a bunch of scamming cowboys. Would be staying clear from them in future - writing this to warn others of their foul play and false advertising. They need looking into, I’m not sure how they’ve managed to scam so many people, I scrolled through pages and pages of 1* reviews. Please do not fall for these money grabbers - no matter how convenient they sound!”

Helpful Report

Posted 3 months ago

“Booked a full service and an MOT at £165 which sounded reasonable. Received a phone call advising me of additional work required, most not MOT related which came to over £1300. Took out a no interest loan to pay 5 months @ £198 per month. Looked again at the invoice and questioned the charges and and told to provide quotes from a user approved garage as they do a price match guarantee. Obtained like for like quotes for 4 of the jobs they had undertaken and have received over £500 refund including £169 + VAT charged for an engine flush, quote for £40 inclusive received from approved garage. As a result my monthly payments have gone down to £103 a month. Needless to say, I will not be using their services again.”

Helpful Report

Posted 3 months ago

“I also lost about $185,000 to a Greenfield Capital broker and 2 fake binary option website as well but I am sharing my experience here so as to enlighten and educate everyone that is losing money or has lost money to a scam binary options, dating scams and fake ICOs. However, I have been able to recover all the money I lost to the scammers with the help of a recovery professional and I am pleased to inform you that there is hope for everyone that has lost money to scam. you can reach out to them by searching by on mail: alexivictimhelps @ mail . com”

Helpful Report

Posted 3 months ago

“total rip off, quote me 105 pounds for electric car full service, after they took my car, they asked for 513 pounds for brake service and brake fluid renew. they won't let you take back your car if you don't pay as they said its a safety issue you can't reach this company by phone or email or live chat, this company is total scammer”

Helpful Report

Posted 3 months ago

“Mi guess is they are not British”

Helpful Report

Posted 3 months ago

“Be Very Careful with Servicing Stop!" I’ve used Servicing Stop three times, and on two occasions, the bill came to more than £500. This last time, my car was in excellent condition, yet they still tried to push unnecessary advisory work. When I declined, they refused to mark my service as completed! It feels like they try to force you into doing extra work, and if you don't, they still charge you regardless. They also seem to get upset when you don’t agree to the extra work. I’ve found their charges to be higher than my local garage, so please be careful when using this company. Based on my experience, I believe they are scammers, and I’ll continue to warn others on all review sites. My friends and family will be posting reviews as well. If you're thinking of using them, proceed with caution!”

Helpful Report

Posted 3 months ago

“It’s Dodgy company never trust them they are robber once you give them your car then they will robbed you for doing nothing done to your car they did not give me VAT RECEIPTS for service what they change They did not do anything not even change oil just check”

Helpful Report

Posted 3 months ago

“My daughter is devastated! She's a single mum and was scammed out of £500 by these criminals who wouldn't let her have her car back until she paid them an extra £350 extra for changing the oil on top of the service charge, which we're quite sure they didn't even do! They claim to have a 4* review rating yet there's no way I can see of posting a review on their site so their reviews are clearly fake. How can a company like this, which has been featured as a scam of consumer programmes, still be allowed to carry on fleece g the unwary??”

Helpful Report

Posted 3 months ago

“Awful total lack of communication - my car was collected after the 8-10 & still has not been returned - now they are giving me a long list of issues what a rip off!!! Will be contacting trading standards & my bank!”

Helpful Report

Posted 3 months ago

Servicing Stop is rated 1.9 based on 3,369 reviews