Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.92

1.9 Rating 3,353 Reviews

23 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,353 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unscrupulous Tactics and Poor Service I recently had a deeply disappointing experience with Servicing Stop, and I feel compelled to warn others about their unethical practices.”

Helpful Report

Posted 8 months ago

“Please avoid this Company,worst company ive ever had the misfortune to deal with,Dont turn up when specified,No one answers the phone,kept saying times that car was booked in for a Mot,failed to turn up,now trying to get our money back....Avoid!!”

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Posted 8 months ago

“Invalidated my warranty no history no service receipt do not use”

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Posted 8 months ago

“Total SCAM I don’t need to add my story here, I had a very bad experience with them today for my car service, PLEASE AVOID THEM TJEY ARE A TOTAL SCAM”

Helpful Report

Posted 8 months ago

“TOTAL SCAM I NEEDED OIL CHANGE PAID FOR OIL CHANGE UPFRONT THEY RANG AFTER COLLECTING CAR SAYING THE OIL WOULD BE EXTRA I SAID NO I PAID FOR AN OIL CHANGE THEY SAID WELL WE WILL ONLY BE PUTTING THE WRONG OIL IN THEN.THE ALWAYS TRY AND UPSELL DO NOT BOTHER ITS A SCAM.”

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Posted 8 months ago

“Totally scam artists”

Helpful Report

Posted 8 months ago

“Meeting Enquiry and within a few minutes I had a phone call from my mobile number providing some background details regarding the service and wanted to prompt a £30 pre-payment in order to save me £30 off the price which was in itself a little bit suspicious given they’re going to get paid the following day. Another five minutes and a phone call from London based phone number indicating that we unfortunately have lost the garage in the local area and therefore will be cancelling the order. Can’t say anything regarding the service of any garage but clearly this service stop is a bit of a service stop, you don’t get a service as far as I can see or at least not in all the country and in which case they should be ensuring that when you put the postcode in you do not believe you are getting an MOT and service the following day. Not a scam but clearly not the way you should be looking after your customers .”

Helpful Report

Posted 8 months ago

“Rip off avoid at all costs I’m a vulnerable lady who knows nothing of cars I’ve been overcharged and they performed a flush on corsa which it didn’t need on an 2014 money I’m going to trading standards as my car is worse than ever and undrivable due to their errors and miss selling a flush also bulb fitting 60 pounds each absolute jokers! Still not replied to my email scammers ! I will be going through my bank to try seek refunds and report them !”

Helpful Report

Posted 8 months ago

“I've experienced the worst customer service when it comes to company checking. especially Mose, who was completely deficient in skill in every way. Not only did the bank not notify me of the fraudulent transactions, but I also had to cope with a lack of contact from my relations manager. But "Evidentltd.com" allows me to receive a refund in about three days.”

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Posted 8 months ago

“What a rip off!!!! MOT fail as suspension spring kit needed replacing. They charged me £476.34....the average price is £234 for works to SEAT Mii, I feel sick and upset having been manipulated into paying this amount. The guy played on the fact l had to get MOT as l desperately needed car to get to work. Its let me with £52 for week.”

Helpful Report

Posted 8 months ago

“Took money out of my account with no authority. Seriously scammers”

Helpful Report

Posted 8 months ago

“Never again. I don't understand this company how working legally in the UK? Simple scammers. Take money and did just simple nothing. And I see now how many other car owner money take off they. I will go to police.”

Helpful Report

Posted 8 months ago

“Never Again”

Helpful Report

Posted 8 months ago

“what a disgusting company avoid them at all costs”

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Posted 8 months ago

“I was warned before I booked into this company and from reading the reviews seems like I have experienced what so many have said previously. My car was in with the manufaturer only about 5 months ago for a software upgrade and a general check which it passed easily. Now I put in for a service and MOT to be told there are 5 different problems and trying to get me to pay £100's of more! they even tried to charge £70 just to change a wiper blade! Also check when you book as they dont tell you up until the day your car is collected the garage location which they booked me into a location 50 miles away so over 100 miles done in a day and about £20-30 of fuel”

Helpful Report

Posted 8 months ago

“Called by Servicing Stop adviser after my car had been picked up, claiming that additional work was required (I already had my brake fluid changed less than a year ago) and that the garage had already put in a higher grade of oil and would now charge me an additional £30 - they already know my registration and car details to know what oil the car needs, so should give a quote based on the car and quote additional costs before carrying out any work. Total cost was not far off what the main dealer was charging. The garage who worked on the car seemed OK and had a different take on what I had been told by the SS adviser. I do not recommend Servicing Stop based on this experience.”

Helpful Report

Posted 8 months ago

“Absolute con artists as others have said Took my money, confirmed the service date by text and email - rearranged my day to wait in and received a text on the morning after the pick up slot to say they couldn’t do it No number to call only robots on chat! Eventually received a call to say I would receive my money back within 5-10 working days So no service, massive inconvenience and I have to wait for my own money to return so that I can book somewhere else Don’t do it!!!’n”

Helpful Report

Posted 8 months ago

“First of all this is a 0 star rating. I had arranged a MOT and service with this company through the website and made the quotation payment of £150. On the day of collection, nobody from servicing stop arrived to collect my vehicle. I tried to contact servicing stop but the number does not connect you to anyone. I tried the web chat but this was extremely unhelpful. I eventually got through to someone via a email address. I was told that the booking team had tried to contact me (I did not receive any phone calls from servicing stop) and I was also told the booking team would contact me to discuss the situation (the booking team never responded to me). I have now cancelled this booking and have asked for a refund. I now have to wait 7-10 days for me refund that I highly doubt I will receive. Please avoid this company at all costs.”

Helpful Report

Posted 8 months ago

“I wish I read the below reviews, absolutely awful service. There prices are complete robbery. AVOID!”

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Posted 8 months ago

“One reputable group that can assist you if you have been duped by any trade website is EVIDENTLTD. My money returned to me in a matter of days thanks to their assistance. Give them a go.”

Helpful Report

Posted 8 months ago

Servicing Stop is rated 1.9 based on 3,353 reviews