Servertastic Reviews

Name: Servertastic
Address: WoodendThe Crescent, ,, Scarborough
Rating: 4.77

4.8 Rating 433 Reviews

96 %

of reviewers recommend Servertastic

Company Reviews

Metrics

Info

4.8

Based on 433 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Servertastic:

Provider of Website and Cyber Security Services.

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Anonymous

Anonymous // 01/01/2019

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“Latest order went through without a hitch as usual. Have been using Servertastic for years and will continue to do so.”

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“Excellent service.”

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“fast and objective, which meets our needs.”

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“I think service is good with some UI improvements would be even better. And maybe some more customisations. The only issue atm is very rigid points system. Would be nice to have option for more custom amount of points to buy.”

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“Perfect !”

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“I've been working with Servertastic for many years now. They are great to work with and provide excellent customer service!”

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“An easy service to order a good variety of certificates for our clients”

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“I was nervous about updating my CSR but I was referred to Servertastic and it's all been much easier than I feared -- so far so good. Many thanks!”

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“I felt like I was in an episode of the Twilight Zone while ordering and downloading the SSL Certificate. This is very weird territory.”

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Thank you for taking the time to leave a review. I have reviewed your order and all associated support requests. I can see you did have some difficulties. However it seems they were more to do with the process of generating and installing the certificate. The validation and installation process are the same for all providers. While we do our best to alleviate as many of the technical constraints as possible these do still exists. We constantly review our order process and take all feedback on board to look at how we can improve the process.

“Good system, easy to use site. Support is usually prompt, albeit not always very knowledgeable.”

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“Have been using Servertastic for users - mostly for purchasing SSL certs. We've never had an issue, and we plan on continuing to use them.”

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“Great service and support :)”

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“Servertastic delivers. If there are any issues and they don't happen often they get back to us in a timely fashion with the solution that is needed. TX for the good work.”

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“I used Servertastic to renew my Smartermail and message Sniffer product licenses. This was my first purchase through them. Everything was straight forward until the transaction went through and I received an email telling me that my request was sent to the "Purchase Team" for review. What???. Although everything eventually went through, I was very confused by the purchase process after hitting the submit button. There is a distinct need for more information on the website concerning the purchase and license activation procedure. Nowhere does it say anything about an order needing to be reviewed before purchase, or even you might need to reactivate your license after the purchase (The license code from Smarter tools did not change), Otherwise, I found their pricing to be better than Smarter tools themselves, which is why I tried them out to begin with.”

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I think there may have been some confusion. The order processing team processes your order. In this case the order processing team completed the licence key upgrades for you. This is the process. We have to process these orders manually because SmarterTools do not provide an API for upgrades. The email is simply to inform you that the order is with the order processing team. I hope this clarifies the process.

“Using Servertastic for purchasing SSL certificates for our domains for more than 5 years. Still the best choice in terms of cost and service quality.”

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“Fast and easy!”

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“Modern, efficient provision of SSL certificates - excellent choices - and server software solutions, all ordered and delivered swiftly and easily online within minutes. USP? Amazingly friendly, knowledgeable and personal pre- and post- sales support - like back in the good old days! And the pricing? Difficult to get better than Servertastic, and we've been using them for over 10 years.”