Servers Plus Reviews

Name: Servers Plus
Address: Unit 5 Pioneer Way, Pioneer Businees Park, Castleford, Wakefield
Rating: 4.71

4.7 Rating 286 Reviews

93 %

of reviewers recommend Servers Plus

Company Reviews

Metrics

Info

4.7

Based on 286 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Servers Plus:

Servers Plus is your UK based one stop shop for all your IT hardware and Software requirements; whether it be a Hard Drive or Complete Servers or an Interactive White Board, we are here to support your organisation with products and technical advice.

We offer an extensive choice of Rack, Tower, Blade Servers and micro servers, so you are sure to find the best solution for your business, at competitive prices.

This is complimented by a huge range of Components, Storage Solutions wired and wireless Networking equipment from leading manufacturers.

Through our relationships with leading manufacturers, such as HPE, HP, Microsoft, Ubiquiti, Fujitsu and Lenovo we are able to offer discounts on a wide range of products, including HPE ProLiant, Unifi Access Points, Lenovo ThinkServer and Fujitsu PRIMERGY Servers. This is backed up with expert advice from our dedicated Technical Account Managers.

We are able to support your wider business IT requirements with a broad range of Wi-Fi & Networking Equipment, Access Points, Laptops, Desktop PCs, Monitors, Interactive Whiteboards, Printers, and Computer Accessories.

We also offer a server configuration service completely free of charge, so you can have fully built and tested solutions delivered plain label direct to site at no extra cost.

Visit Website

Phone:

03333 11 00 66

Location:

Unit 5 Pioneer Way,
Pioneer Businees Park,
Castleford
Wakefield
WF10 5QU

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Servers Plus 5 star review on 6th August 2024

Mr Tristan P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the part which turned out to be the wrong thing but they refused to return if the box was opened.”

Helpful Report

“Order No: SOW22080035S I am not happy at all I ordered an 8 port Cisco SB 250 Switch on 23rd August 2022 and paid for the next day delivery. Today is Friday 26th August 2022 at 10:30 pm but I still haven't received the device. There is no way of tracking.”

Helpful Report

“They took all of my money and only sent half of my order without any explanation. Still heard nothing.”

Helpful Report

Hi, Unfortunately, we were only made aware of this issue when you submitted this review, and we had to investigate the cause. Whilst it's entirely our fault this item didn't ship and ultimately weren't made aware of it sooner, we do pride ourselves on our customer service and had you contacted us as soon as you noticed you'd only received half of your order we'd have rectified the issue straight away. Please accept my sincere apologies for the issues with your order. I have had assurances the glitch responsible has now been fixed.

“Excellent on sales but useless on technical backup. Seems they like other sellers of UBIQUITI products, no not have technical support in the UK. Pain having to online chat to someone in the USA. Can't even speak to a real person to discuss the problems. I feel all sellers of UBIQUITI products should make this clear, especially when selling to non-technical customers.”

Helpful Report

“Billed us for an order we didn't place - had to call and get this amended”

Helpful Report

“Order was not dispatched as promised. When I chased the order up, I was told they would phone back with details. No such phone call, but I later received an email (nearly missed it) informing me the the computer would be with me the next day (2 days late.) Order canceled as this order was critical for a job. Will not be using ServersPlus again.”

Helpful Report

“I bought some server disks and I ordered the wrong kind. I have opened 2 and now they can't be returned. I've not used them (I can't use the). I emailed in via the contact button and I didnt get a phone call or email back. I had to phone in. When I called Hannah was professional I'm not happy about the policy and that makes me less likely to use you in the future.”

Helpful Report

Hi Kevin, I'm sorry to hear you're unhappy with the returns policy but unfortunately once an item has been opened we are unable to take it back and sell as new. My understanding is that you were misinformed about the spec of the server by another business as that was not purchased from ourselves and you bought the drives online without speaking to one of our technical pre-sales team. We have offered to take the two unopened drives back and I would suggest for any future orders you may wish to place should you reconsider, that you make use of our accredited pre-sales team who are available over the phone and via live-chat. They will ensure that you get exactly what you need and everything is compatible. Regards, James Yates Business Manager

“The system has been delivered to wrong person by DPD. Yet to be tracked. Servers plus is trying their best to locate the same”

Helpful Report

“I was very disappointed to receive an invoice from yourselves which although we paid by credit card on order showed the value as being 'TO PAY'. Luckily the person who received the invoice was also the person who placed the order and paid but I am sure this is not the case in all organisations and could result in duplicate payments. NOT GOOD !!!”

Helpful Report

Thank you for bringing this to our attention - We have recently moved to a new system and our invoice templates have changed as a result. We are in the process of modifying these to prevent further confusion. Please accept our sincere apologies for this oversight.

Servers Plus is rated 4.7 based on 286 reviews