Servers Plus Reviews

Name: Servers Plus
Address: Unit 5 Pioneer Way, Pioneer Businees Park, Castleford, Wakefield
Rating: 4.71

4.7 Rating 286 Reviews

93 %

of reviewers recommend Servers Plus

Company Reviews

Metrics

Info

4.7

Based on 286 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Servers Plus:

Servers Plus is your UK based one stop shop for all your IT hardware and Software requirements; whether it be a Hard Drive or Complete Servers or an Interactive White Board, we are here to support your organisation with products and technical advice.

We offer an extensive choice of Rack, Tower, Blade Servers and micro servers, so you are sure to find the best solution for your business, at competitive prices.

This is complimented by a huge range of Components, Storage Solutions wired and wireless Networking equipment from leading manufacturers.

Through our relationships with leading manufacturers, such as HPE, HP, Microsoft, Ubiquiti, Fujitsu and Lenovo we are able to offer discounts on a wide range of products, including HPE ProLiant, Unifi Access Points, Lenovo ThinkServer and Fujitsu PRIMERGY Servers. This is backed up with expert advice from our dedicated Technical Account Managers.

We are able to support your wider business IT requirements with a broad range of Wi-Fi & Networking Equipment, Access Points, Laptops, Desktop PCs, Monitors, Interactive Whiteboards, Printers, and Computer Accessories.

We also offer a server configuration service completely free of charge, so you can have fully built and tested solutions delivered plain label direct to site at no extra cost.

Visit Website

Phone:

03333 11 00 66

Location:

Unit 5 Pioneer Way,
Pioneer Businees Park,
Castleford
Wakefield
WF10 5QU

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Servers Plus 5 star review on 6th August 2024

Mr Tristan P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very very very very bad”

Helpful Report

Hi, You raised an order via the website, and had the item delivered on time. You didn't reach out to us to say you were dissatisfied with the product or the service, and went straight to leaving a negative review. Please let us know what you're unhappy with and give us a chance to resolve your issue. I've reached out privately for a response and had nothing. Please respond!

“I ordered a Ubiquity Switch over the Christmas break knowing it would be delivered in the new year. The website said the item was in stock. On the 4th of January I received an email saying the switch was not in stock and they would refund my money. I chose servers plus purely on the basis that the item showed in stock. Total waste of time and i have to order again now from elsewhere.”

Helpful Report

“Very poor! Ordered an item that they 'couldn't find in the warehouse' so refund initiated but money taken and still waiting for refund! Won't be using again”

Helpful Report

Hi Ian, thank you for your feedback. Unfortunately this was caused by a supplier of ours showing stock that they ultimately didn't have. The product you had ordered was end of life and as such we were unable to process the order. I believe my colleague spent some time trying to find a resolution, sourcing a current model that was available - however you requested a full refund which we processed straight away. Refunds do take a few days to re-appear back in your bank account - this is out of our hands unfortunately. Regards, Pete @ Servers Plus

“Failed to deliver and never came back to us to let us know there was not enough stock until well past the delivery date. And then when finally let us, failed to offer sincere apology or indemnification. took several day and argument to provide refunds. Was a horrible experience that cost us severely on the side of client's trust as we had not been able to deliver service to our client as contracted.”

Helpful Report

Hi Chikodi, thank you for your feedback. Unfortunately in this instance some of the drives you ordered went out of stock in the time between you placing your order and us arranging the shipment from our supplier. Whilst part of your order shipped, the remainder went on backorder and we were not notified of this - As soon as it became apparent we were not able to deliver the remainder in a satisfactory time we arranged for a full refund as requested by yourself for the lines that did not ship. We are sorry the service provided fell below the high standards we set ourselves in this instance. Regards, The Servers Plus team

“Completed order an order and the confirmation page then showed double the price. Called to query/cancel and they didnt seem to appreciate that was quite a serious breach of their merchant terms and my statutory consumer rights. They cancelled the order and no one called/emailed to let me know they had cancelled and why the error occured.”

Helpful Report

“Misleading info on their website. And no return policy!! I got the wrong RAM and they wouldn't replace it. Never buy from them again!!”

Helpful Report

“Was promised next day delivery. It didn't arrive. Sent email the next morning. Finally got an e-reply late afternoon - saying it hadn't been dispatched as the people in the warehouse couldn't find the stock. And they didn't bother to tell me, instead sending a 'dispatched' email. Avoid this company, they let you down and then don't even apologise.”

Helpful Report

“A new server ordered and paid for arrived without many key components which prevented me from even installing the operating system, i.e., no raid controller, hard disks , cables, still outstanding after a week with no end in site.”

Helpful Report

“Ordered on Wednesday evening expecting 2 day delivery - 6 days later it still hasn't arrived! So a bit difficult to give a good review!”

Helpful Report

Servers Plus is rated 4.7 based on 286 reviews