Servers Plus Reviews

Name: Servers Plus
Address: Unit 5 Pioneer Way, Pioneer Businees Park, Castleford, Wakefield
Rating: 4.71

4.7 Rating 287 Reviews

93 %

of reviewers recommend Servers Plus

Company Reviews

Metrics

Info

4.7

Based on 287 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Servers Plus:

Servers Plus is your UK based one stop shop for all your IT hardware and Software requirements; whether it be a Hard Drive or Complete Servers or an Interactive White Board, we are here to support your organisation with products and technical advice.

We offer an extensive choice of Rack, Tower, Blade Servers and micro servers, so you are sure to find the best solution for your business, at competitive prices.

This is complimented by a huge range of Components, Storage Solutions wired and wireless Networking equipment from leading manufacturers.

Through our relationships with leading manufacturers, such as HPE, HP, Microsoft, Ubiquiti, Fujitsu and Lenovo we are able to offer discounts on a wide range of products, including HPE ProLiant, Unifi Access Points, Lenovo ThinkServer and Fujitsu PRIMERGY Servers. This is backed up with expert advice from our dedicated Technical Account Managers.

We are able to support your wider business IT requirements with a broad range of Wi-Fi & Networking Equipment, Access Points, Laptops, Desktop PCs, Monitors, Interactive Whiteboards, Printers, and Computer Accessories.

We also offer a server configuration service completely free of charge, so you can have fully built and tested solutions delivered plain label direct to site at no extra cost.

Visit Website

Phone:

03333 11 00 66

Location:

Unit 5 Pioneer Way,
Pioneer Businees Park,
Castleford
Wakefield
WF10 5QU

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Servers Plus 5 star review on 6th August 2024

Mr Tristan P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor! Ordered an item that they 'couldn't find in the warehouse' so refund initiated but money taken and still waiting for refund! Won't be using again”

Helpful Report

Hi Ian, thank you for your feedback. Unfortunately this was caused by a supplier of ours showing stock that they ultimately didn't have. The product you had ordered was end of life and as such we were unable to process the order. I believe my colleague spent some time trying to find a resolution, sourcing a current model that was available - however you requested a full refund which we processed straight away. Refunds do take a few days to re-appear back in your bank account - this is out of our hands unfortunately. Regards, Pete @ Servers Plus

“As usual great service”

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“Desktop computer arrived promptly, running ok. All as expected. Customer service has been excellent from assistance with selection to help with other products after. They have set a very high standard.”

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“Marvellous service as always from placing the order through to collection. A smooth process from start to finish, which is why we keep using them.”

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“Buying from ServersPlus was good except the flaws in the iQuote configurator. The configurator works okay but it doesn't allow you to add your configured item to your basket. There is no point of configuring your kit if you can't proceed to payment.”

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Thank you for leaving the feedback and bringing this to our attention. Following your review we did find an issue with the iQuote basket process and we passed these issues on to the company that provides iQuote - It has now been fixed. Thanks again!

“Simple and fast”

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“I had a few questions before ordering which we're promptly answered, everything was delivered next day. Can't really ask for much more than that, great service and advice. I'd happily use ServersPlus again.”

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“Very helpful company. Even in the the time of Covid my calls were answered promptly. Quick delivery . I shall use them from now on”

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“Failed to deliver and never came back to us to let us know there was not enough stock until well past the delivery date. And then when finally let us, failed to offer sincere apology or indemnification. took several day and argument to provide refunds. Was a horrible experience that cost us severely on the side of client's trust as we had not been able to deliver service to our client as contracted.”

Helpful Report

Hi Chikodi, thank you for your feedback. Unfortunately in this instance some of the drives you ordered went out of stock in the time between you placing your order and us arranging the shipment from our supplier. Whilst part of your order shipped, the remainder went on backorder and we were not notified of this - As soon as it became apparent we were not able to deliver the remainder in a satisfactory time we arranged for a full refund as requested by yourself for the lines that did not ship. We are sorry the service provided fell below the high standards we set ourselves in this instance. Regards, The Servers Plus team

“Delivery on time and excellent customer service via the chat line”

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“As always excellent service and willing to go that extra mile”

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“Good price, quick delivery, well packed.”

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“Speedy Delivery and a goode price”

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“Always happy to help, would recommend this company to anyone.”

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“Excellent customer service”

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“will buy again”

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“During this current difficult time I found this company very polite, and kept us informed of when our computer was going to be delivered, and sure enough it was delivered within half our of our time slot, the money was not taken until this had happened either so altogether I would use this company again thank you for a speedy service at a very difficult time”

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“very good thank you, works very well, very happy with my new printer.”

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“Peter H is excellent with customer satisfaction having the answers I need. I get him to deal with my ESET products to which he has great knowledge. Good company to work with.”

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“Excellent on sales but useless on technical backup. Seems they like other sellers of UBIQUITI products, no not have technical support in the UK. Pain having to online chat to someone in the USA. Can't even speak to a real person to discuss the problems. I feel all sellers of UBIQUITI products should make this clear, especially when selling to non-technical customers.”

Helpful Report

Servers Plus is rated 4.7 based on 287 reviews