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Serpentia Reviews

5.0 Rating 171 Reviews
99 %
of reviewers recommend Serpentia
Company Reviews Product Reviews
4
 Metrics
5.0
Based on 171 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Read Serpentia Reviews
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James Young
Verified Buyer
“Great service. Speedy delivery.”
Helpful Report
Mark Morris
Verified Buyer
“very fast 👍”
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Matthew Bence
Verified Buyer
“Really great company with good prices in the reptile radiators I bought and they were packaged up great”
Helpful Report
Libby Panton
Verified Buyer
“We were thrilled to get everything we needed for our tortoise table all under one roof. It arrived perfectly and the lighting is now being enjoyed by Ruby :D”
Helpful Report
Timothy Ball
Verified Buyer
“On a basic order Serpentia are quick to deliver and the item is well packaged. However, if you need help or advice then they will go above and beyond to make sure you're getting exactly what you need.”
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Jason Going
Verified Buyer
“Great service and delivery”
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Lynda Mead
Verified Buyer
“Most helpful knowledgeable service. helped me find a suitable night time heating method for my elderly tortoise. Nothing seems too much trouble & when the solution was speedily found, my order was delivered by return of post. Couldnt ask for a better service, my default supplier of top class reliable products.”
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Stephen Hayward
Verified Buyer
“Excellent customer service and competitive prices.”
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Iain Hamilton
Verified Buyer
“Excellent service and super fast”
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Anonymous
Verified Buyer
“Great service and speedy delivery”
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Sean Johnson
Verified Buyer
“Fast delivery. Great service.”
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Alex Carrick
Verified Buyer
“Got what I ordered virtually by return. Could not really do better.”
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Famara Jawo
Verified Buyer
“Great products, fast delivery. Excellent service!”
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Richard Lewis
Verified Buyer
“As first time snake keeper, I was a bit unsure of what to purchase with regards to thermostats, heat mats, and general set-up. Serpentia provided very clear and precise information & advice. Delivery was very fast, and I am extremely pleased with all of the products I purchased and will definitely be back for more.”
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Anonymous
Verified Buyer
“Great product very sturdy and got a nice weight to them. The lengh is good and grip on the thongs are really good to”
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Anonymous
Verified Buyer
“Good service, fast delivery. Would use again”
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Anonymous
Verified Buyer
“Quality product and fast delivery! Definitely recommend!”
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Lynda Mead
Verified Buyer
“Extremely helpful & excellent advice re planned new light set up for my tortoises. Nothing seemed too much trouble & despite my being a total technophobe liaising with Rod was made easy, from providing links to view products to telephoning me if he had a query re my proposed set up. Everything arrived speedily & packaged incredibly well. I would not use any other supplier in the future.”
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Lara Brett
Verified Buyer
“Good products! Came well packaged and protected, everything in working order. Very happy with my purchase, will definitely buy from here again!!”
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Alan Rogers
Verified Buyer
“I am very happy with the product. It's a really good price, and it does its job. I would recommend this to others”
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Serpentia is rated 5.0 based on 171 reviews
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