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Serene Bathrooms Reviews

4.7 Rating 149 Reviews
96 %
of reviewers recommend Serene Bathrooms
Company Reviews Metrics Info
4.7
Based on 149 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Email, Telephone
Read Serene Bathrooms Reviews

About Serene Bathrooms:

Online bathrooms specialists offering a beautiful range of frameless showers, Carron baths, bathroom furniture and accessories.

Visit Website

Email:

system@serenebathrooms.com

Location:

London, ,

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C Ayres
Verified Buyer
“Fast delivery, good product, good value. No complaints.”
Helpful Report
Posted 8 years ago
M Browne
Verified Buyer
“Web site was very informative so ordered 2 shower wipers and 2 Orca Luxury Chrome Toilet Roll Holders for new bathrooms. Simple payment with PayPal, and they arrived two days later. Items were tracked all the way with UK MAIL and arrived on time in good condition. Just the way a quality on line retailer should be.”
Helpful Report
Posted 8 years ago
S Farwell
Verified Buyer
“The frameless shower door is of nice quality very heavy 72kg. All fitted together well, instructions could be better. The magnetic strips could not be fitted due to the walls being out of square, but they were not required as the glass door fits tightly into the aluminium channel. Overall very pleased.”
Helpful Report
Posted 8 years ago
D Medhurst
Verified Buyer
“Order arrived on time and looks great. High quality product.”
Helpful Report
Posted 8 years ago
C Van Hilten
Verified Buyer
“The shower screen I ordered was delivered very quickly, and in good condition. No hassles at all. Recommended.”
Helpful Report
Posted 8 years ago
G Zipman
Verified Buyer
“Serene responded to all my questions within a day or so and gave clear information. Their website is quite good. The only constructive criticism I have, all be it a small one, is that it was missing a significant detail like the size of the opening on the sliding door shower enclosure. However, a quick email to them answered that question. Delivery was arranged for the Thursday but they rang me a few days before to say that they had a van in the area and could deliver earlier - so top marks for organisation. This was nice and you don't get that often. The staff I actually talked to seemed very knowledgeable and really pleasant. We haven't installed the item yet but top marks for customer service. I recommend this company wholeheartedly.”
Helpful Report
Posted 8 years ago
S
Verified Buyer
“Very quick delivery, and beautiful product! Very pleased thanks ????????”
Helpful Report
Posted 8 years ago
R Gibbs
Verified Buyer
“The quality of your products are excellent and the service was brilliant. Goods arrived in perfect condition and were on time. Many thanks, Roy”
Helpful Report
Posted 8 years ago
S
Verified Buyer
“Very good quality and highly delighted. Thank you.”
Helpful Report
Posted 8 years ago
N Campbell
Verified Buyer
“Helpful with fast response to queries and sorting out issue with the courier”
Helpful Report
Posted 8 years ago
A Bailey
Verified Buyer
“Good service particularly when the door I ordered arrived damaged. I would re think TNT . I wasn't impressed by them”
Helpful Report
Posted 8 years ago
D Nisbet
Verified Buyer
“Slight mix up in base - not a problem . Fast delivery Great price Would use again”
Helpful Report
Posted 8 years ago
K CAREY
Verified Buyer
“Very helpful - delivery was not the quickest but items arrived well packaged and good value for the items which were of good quality. Only negative for me - I use Quidco and my purchase for some reason was not verified by yourselves for some reason. I have placed a claim - hopefully will get resolved pretty quickly. Overall very pleased.”
Helpful Report
Posted 8 years ago
M Tayburn
Verified Buyer
“Hi Charles I really appreciate the service provided bySerene, as I live in the outer Hebridies we encounter numerous problems with companies either charging to much or not being able to post to Scottish Islands (can't be bothered) The product I ordered was here on time and excellent spec . I would recommend your company to anyone looking for the goods that you supply . Thanks again”
Helpful Report
Posted 8 years ago
Mrs A Higgins
Verified Buyer
“Hi When I could not find the product I had ordered by the tracking number, I phoned I got a nice young man who was very pleasent and helpful. I received two shower screens I sent one back gave you a call to say that I had done so again avery pleasent you man thanked me for sending the extra one back. I pointed out that there should have been a free blade for cleaning the screen as yet I have not received it. I am sure that as you have been so helpful before that the cleaning blade will arrive.”
Helpful Report
Posted 8 years ago
P Godding
Verified Buyer
“Good company, customer care excellent too, and I would recommend them without hesitation. Delivery and packaging faultless.”
Helpful Report
Posted 8 years ago
L Richardson
Verified Buyer
“Excellent to deal with and product arrived swiftly.”
Helpful Report
Posted 8 years ago
J Warlow
Verified Buyer
“Although I haven't had time to un-pack the shower screen the service so far has been excellent but with one minor blemish which needs some attention and losses a star. When ordering I wasn't made aware the package would arrive on a large pallet which could have been awkward if I had a shingle drive as the forklift would not be able to traverse it. As it was it was too high to place directly in my garage so had to unwrap with the help of the driver. I was then also told they don't take the pallet away so was left with two 1 m square timber pallets to dispose of; one being extremely heavy. It was lucky I was strong enough to manouver it about but had it been my wife that took delivery it would have to stand out in the weather till I got home. This really needs to be relayed to the customers - great shame.”
Helpful Report
Posted 8 years ago
C Crombie Smith
Verified Buyer
“The shower tray was perfect, really easy to install. UK mail delivered it late with no explanation, which was a pain. Serene bathrooms service was great. I spoke to them a couple of times before I ordered and they were really helpful. A really good product at a great price. Thanks.”
Helpful Report
Posted 8 years ago
P Fowler
Verified Buyer
“The 900 mm screen wet room scree is exceptionally good value and appears in every respect to be very good quality. The instructions fitting could be improved to make it clearer which side of the support upright faces outwards and the terminology on the labels and those stuck on the screen should be consistent. Our new shower is fitted in the space originally occupied by the bath. The width available was 700mm but the adjustable tie that supports the outer end of the screen was too long had to be shortened. In view of the adjustment provided and the fact that there are probably a number of customers with similar width constraints, the modification should not have bean necessary. The seal that of the was given to me when visiting Serene and has now been fitted on the outer edge of the screen is good protection and looks very good. I would suggest that this moulding be made part of the screen accessories. I am very pleased to have been one of your customers. Peter Fowler”
Helpful Report
Posted 8 years ago
Serene Bathrooms is rated 4.7 based on 149 reviews
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