Serene Bathrooms Reviews

Name: Serene Bathrooms
Rating: 4.70

4.7 Rating 149 Reviews

96 %

of reviewers recommend Serene Bathrooms

Company Reviews

Metrics

Info

4.7

Based on 149 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Telephone

About Serene Bathrooms:

Online bathrooms specialists offering a beautiful range of frameless showers, Carron baths, bathroom furniture and accessories.

Visit Website

Email:

system@serenebathrooms.com

Location:

London, ,

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Serene Bathrooms 5 star review on 4th November 2024

R Cornish

Serene Bathrooms 5 star review on 23rd June 2016

M Warr

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service in getting the frameless shower door delivered quickly and in good condition. Likewise, the door and fittings were very good quality, but this gave my only real problem in that handling the very thick and heavy glass door during fitting was not easy and a bit scary at times. As is often the case nowadays, instructions could have been better with a few more relevant words of explanation. s a diy-er who doesn't do such tasks every week, I rely on clear and accurate instructions, but I completed the job okay in the end and am very pleased with the result.”

Helpful Report

Posted 8 years ago

“as expected”

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Posted 8 years ago

“Great service from Serene Bathrooms. really good price on the shower tray I ordered. Despatched within 3 hours of ordering ready for next day delivery (which should have been Friday). Unfortunately UKmail failed in their delivery. Received email from UKmail advising me that item had been delayed, I emailed UKmail asking for a reason in three separate emails, no reason was given. I emailed UKmail to say that it was poor customer service and that I should be first on delivery for Monday morning. Their response was that if I wanted a AM delivery the would cost more and I should contact my supplier. After 4 emails to Ukmail I gave up trying. Received the shower tray before 12 noon on Monday. I would use Serene Bathrooms again and recommend them they to my friends.”

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Posted 8 years ago

“Great product Great service quick delivery Will use again”

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Posted 8 years ago

“I ordered a shower tray and waste as a replacement for a previous unit. I required the waste outlet to be in a certain position that fitted between floor joists in my en suite. Although not yet fitted the shower tray looks good and the waste outlet does fit between the joists. The experience of dealing with Serene was good and the tray was delivered when expected.”

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Posted 8 years ago

Thank you for your review and glad to hear you had a good experience :) Would you be able to tell us what it would have taken to have made this a 5 star review? We're always working to improve but occasionally we need a little help from people such as yourself to make our service that little bit better. If you have a couple of minutes free, please feel free to email me at r.gardiner@serenebathrooms.com with your thoughts :) Kind regards, Ryan Gardiner

Posted 8 years ago

“Good service, good product”

Helpful Report

Posted 8 years ago

“Hi , the shower screen i purchased was at a good price , of good quality and looks great now fitted . Excellent communication with technical staff who answered my questions , delivery as promised . Would recommend your company to others . Chris from Ashford .”

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Posted 8 years ago

“staff very help full”

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Posted 8 years ago

“quick service, good price”

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Posted 8 years ago

“High quality products - look great installed. Packed well and delivered quickly. Excellent service.”

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Posted 8 years ago

“Good as always!”

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Posted 8 years ago

“We never receive the first order or the second it took a third phone call before we received the shower screen but no wiper quality of the shower screen very good very pleased but the delivery and the man who delivered was not good”

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Posted 8 years ago

“Ordered a wet room glass door at a very competitive price, compared to others that I had been looking at.”

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Posted 8 years ago

“Although the 760 x 760 shower tray wasn't for me it was for my husband for work. He said it was so easy to fit and the drainage was a quick job too. The price was brilliant and the product itself was true to word. Delivery was next to none. Straight next day no messing and followed my delivery requirements. Would highly recommend this company to anyone! Super !”

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Posted 8 years ago

“Very pleased with the towel holder, excellent quality, could of been packaged in a more sturdy box though, when it arrived the box was damaged but luckily the towel ring not. Very happy with my purchase.”

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Posted 8 years ago

“Brilliant service. High quality goods well packaged and speedy delivery. Liked the little touches! Shower glass included a wiper for cleaning and some French chocolate. Great stuff.”

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Posted 8 years ago

“Delivery very prompt. The toilet roll holders are first rate and easy to fit.”

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Posted 8 years ago

“I ordered 3 Orca square towel rings and 3 Orca toilet roll holders. Extremely pleased with all of them and the customer service was second to none.”

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Posted 8 years ago

“Excellent company to deal with. Next day delivery and great prices. Will use again for next project. Thank you”

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Posted 8 years ago

“Excellent service. Serene were able to deliver 3 baths just before Christmas when others were unable to. Good price, a call to say when deliveries would be made.....and nice people to deal with. Give them a try.”

Helpful Report

Posted 8 years ago

Serene Bathrooms is rated 4.7 based on 149 reviews