Sensu Reviews

Name: Sensu
Address: 69 Wimpole Street, London, City of London
Rating: 4.80

4.8 Rating 197 Reviews

97 %

of reviewers recommend Sensu

Company Reviews

Metrics

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4.8

Based on 197 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

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“Everyone at Sensu is happy to help, and the treatment really was 5 stars. The whole process was made easy by their kind and proffesional output.”

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Thank you, Sam! We really appreciate your kind feedback :)

“Excellent service received throughout my treatment. I am very pleased with my results and the care I received throughout the process.”

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Hi Natasha, we're very happy to hear about your positive experience. Thank you for taking the time to share your feedback :)

“They improved my smile. The staff were all incredibly helpful and it was a very stress-free process”

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Thank you very much for your lovely feedback :)

“I love the quality service and the treatment received and most importantly the amazing transformation of my smile. Well worth it and would definitely recommend Invisalign.”

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Dear Shaheen, thank you for your kind feedback. It's made our Monday morning :)

“Friendly service, good results.”

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Thank you for your kind feedback :)

“Very happy with my treatment! professional and helpful service from every point of contact including reception and all dentists. The late evening appointments we’re extremeley helpful especially when you are on a longer treatment plan. Overall very satisfied with my results and have recommneded Sensu to my friends and family . I think it would be really helpful if you had an Instagram page or if you were more visible on social media. As I wasn’t aware of the Derma fillers you have available until later on in my treatment and by that time I had gone elsewhere . Instagram is a huge platform to market this. Just a recommendation apart from that thank you so much Sensu!”

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Hi Sonia, thank you so much for your lovely comments and recommendations. You can find us on Instagram at instagram.com/sensulondon. We'll absolutely take your feedback on board about better promoting our services to existing patients :)

“Everyone at Sensu is absolutely fantastic. After my initial consultation, I knew I will be back to complete my treatment. The approach and professionalism of everyone at Sensu reassured me that I’m in good hands. The whole treatment went smoothly and without any issues. I was always excited for another visit at Sensu and I’m going to miss them! Thank you for helping me achieve the smile I always wanted. If I was to do it again,I would choose Sensu without any hesitation. So glad I found you. One year later it’s all smiles from ear to ear. To say I’m happy it’s an understatement. Keep up the great work!”

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Hi Weronika, we were so happy to read your lovely review! We'll be sure to share your kind feedback with the team. Thank you :)

“fixed the alignment and shape of my teeth”

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Thank you very much :)

“Thank you so much to everyone at Sensu London. I had a great experience. Everyone was always very kind and helpful. I would recommend your service!”

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Thank you so much! It has been a pleasure having you as a patient :)

“So pleased with my results from Invisalign, the staff were great, made sure I knew what to expect each step of the way.”

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Thank you, Annabel! Congratulations on your fantastic results :)

“It took less than one year to make my tooth look perfect, less pain than I thought, really worthy to do no matter how old you are.”

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Thanks so much for sharing your feedback, Hanyue :)

“Sensu has been absolutely brilliant from consultation through to completion. I am so happy with the outcome of my teeth. The staff are incredibly professional and keep you informed of every step in your journey. I live about an hour away from Sensu but their prices in comparison to my local surgeries meant it was worth the journey.”

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Hi Kelly, thanks so much, that's really lovely to hear. We're delighted that you're so happy with your results :)

“Really professional doctor , really kind staff and wonderful service.”

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Thank you so much for your kind feedback :)

“From the friendly faces to the highest standard of professionalism, start to finish a great experience for me. The end result is better then I ever expected and I couldn't be more grateful. A massive thank you to the whole Sensu team.”

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Thank you, Callum! You're so welcome :)

“Friendly receptionists. Assistant nurses were helpful. Orthodontists were knowledgeable, although one of them made me feel like they've rushed the appointment. Overall, i'm really happy with the end result. My teeth are much better now because they are a lot straighter.”

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Dear Jan, thanks so much for your review. We're sorry that you felt rushed during one of your appointments and we will pass this feedback onto the team. We're pleased to hear that you're so happy with your end result :)

“The staff are so friendly and professional. I couldn't be happier with the results, I smile so confidently now thanks to the treatment I received at sensu.”

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Thanks, Eilish! That's music to our ears :)

“Have been seeing Dr Shah for many years. Not only is he absolutely lovely, he is in my opinion the best you can get. Sensu itself is a beautiful clinic, with lovely friendly staff who are always happy to help with any query or concern. Highly recommend both Dr Shah and Sensu”

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Dear Miriam, thank you so much for your lovely feedback. It's been a pleasure to have you as a patient :)

“Very pleased with my end result. All the team were professional and polite, very quick each time and I'm very happy I chose to have my treatment with sensu. Thank you :)”

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Thank you, Alice! Your kind feedback is very much appreciated :)

“It did what it said it would do! Straighten my teeth :)”

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Thank you, Lydia :)

“Very friendly, professional and efficient service every visit, and am very pleased with the results that have been achieved over the course of the treatment. Results were rapid too, with completion of treatment in less than 1.5 years. Can wholeheartedly recommend!”

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Hi Victor, thanks so much for your kind feedback and recommendation :)

Sensu is rated 4.8 based on 197 reviews