Senior Vehicle Rental Ltd Reviews

Name: Senior Vehicle Rental Ltd
Address: Three Crowns Service StationSutton Road, Walsall, Walsall
Rating: 4.87

4.9 Rating 396 Reviews

100 %

of reviewers recommend Senior Vehicle Rental Ltd

Company Reviews

Metrics

4.9

Based on 396 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01922 453900

Email:

info@seniorvehiclerental.co.uk

Location:

Three Crowns Service StationSutton Road, Walsall
Walsall
WS9 0QH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheap price”

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Posted 4 years ago

Thank you for your five star review and thank you for taking the time to leave us a positive review, we hope to see you again soon :

Posted 4 years ago

“Great service ,prices used three times and plan to use in future!”

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Posted 4 years ago

Thank you for your five star review and thank you for taking the time to leave us a positive review, we hope to see you again soon :

Posted 4 years ago

“Very efficient service. The vehicle was pristine. Helpful advice given on the choice vehicle required for the job. No pressure to book the vehicle unless it was right for its use. Great experience.”

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Posted 4 years ago

Thank you for your five star review and thank you for taking the time to leave us a positive review, we hope to see you again soon :

Posted 4 years ago

“We desperately needed a Sprinter long wheel base same day and Senior had a new model Luton box available. Good price and a great vehicle with a handy tail lift made the loading dock a lot easier with big items. 200 miles fuel free included. Great experience and easy - would use again.”

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Posted 5 years ago

Thank you for your five star review and thank you for taking the time to leave us a positive review, we hope to see you again soon :

Posted 4 years ago

“If you use this car rental company (Senior on 3 Crowns Services, Sutton Road, Walsall) make sure you take photographs of the vehicle before you drive off The forecourt as they do not mark all damage on the sheets they complete e.g. stone chips on the windscreen and when you return the car they deduct that damage from the excess and refuse to give you copies of quotes to repair that damage, or invoices later on. There were several stone chips on the windscreen when we hired it and surprise surprise The windscreen then cracked presumably due to the frosty night, we asked if we could contribute to the cost (that’s fair) as there was nothing we had done to cause it to crack but we’re told no we had to pay 100% of cost, refused to show us the insurance excess for windscreen replacement which is usually lower than the other excesses. Would not be surprised if previous hirer had already been charged for the same damage, we won’t ever use them again. You have been warned. oh and as previous comments on various review websites the cost charged to us was just above the excess costs. Rude man too.”

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Posted 5 years ago

Unfortunately this review is untrue and very offensive, firstly on collection and return of any vehicle, the vehicle is inspected by a member of our team and the hirer, who is not actually the author of this review, any marks are pointed out and marked on the check out sheet and a copy is given to the hirer, as in this case, a small stone chip, that had been previously repaired was marked on the check out sheet. On return of the vehicle the windscreen had sustained excessive damage with a massive crack from the bottom of the windscreen, up to the middle and across in front of the driver, this damage was no where near the stone chip that had been repaired, under the circumstances the excess had to be paid by the hirer, we understand that no one likes to pay for damage, but he did admit the damage had occurred whilst he was driving the car, however the ensuing abuse and verbal threats from the hirer were uncalled for and offensive towards our staff.

Posted 5 years ago

“Excellent service pristine vehicles”

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Posted 5 years ago

Thank you for your five star rating and for taking the time to post your review :)

Posted 5 years ago

“Excellent! friendly and efficient, would totally recommend.”

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Posted 5 years ago

Thank you for your five star rating and for taking the time to post your review :)

Posted 5 years ago

Thank you for your five star rating and for taking the time to post your review :)

Posted 5 years ago

“Having used Senior Vehicle Rental twice before they have always been helpful, polite and efficient. Vehicles are to a high standard. Would use them again and have no hesitation to recomend them to anyone.”

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Posted 5 years ago

Thank you for taking the time to leave us a positive review, we hope to see you again soon :)

Posted 5 years ago

Thank you for your five star rating and for taking the time to post your review :)

Posted 5 years ago

Thank you for your five star rating and for taking the time to post your review :)

Posted 5 years ago

“From booking on line to picking up the van to drop off all staff were polite, friendly and could not have asked for a better service.”

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Posted 5 years ago

Thank you for taking the time to leave us a positive review, we hope to see you again soon :).

Posted 5 years ago

Thank you for your five star rating and for taking the time to post your review :)

Posted 5 years ago

“We was so happy with the minibus hire good rates of hire good overall service I would recommend SVR to anyone looking for vehicle hire many thanks.”

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Posted 5 years ago

Thank you for taking the time to leave us a positive review, we look forward to seeing you again :)

Posted 5 years ago

Thank you for taking the time to leave us a positive review, we hope to see you again soon :).

Posted 5 years ago

“I found your rental vehicle very good and service excelent”

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Posted 5 years ago

Thank you for taking the time to leave us a positive review, we hope to see you again soon :)

Posted 5 years ago

“Excellent service. Easy online booking. Very clean , smart vehicles. Best price in the area. Can't fault them.”

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Posted 5 years ago

Thank you for taking the time to leave us a positive review, we hope to see you again soon :)

Posted 5 years ago

“Great professional service and good reliable, clean car. Highly recommended”

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Posted 5 years ago

Thank you for taking the time to leave us a positive review, we hope to see you again soon :)

Posted 5 years ago

“Great service and vehicle.. Highly recommended..”

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Posted 5 years ago

“Great value, straightforward honest and reliable service. Helpful friendly staff, clean reliable vehicles and a speedy deposit return. Highly recommended.”

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Posted 5 years ago

Thank you for taking the time to leave us a positive review, we hope to see you again soon :)

Posted 5 years ago

“Very professional, helpful and courteous throughout the hire process.”

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Posted 5 years ago

Thank you for taking the time to leave us a positive review, we hope to see you again soon :)

Posted 5 years ago

“Good weekend price that I extended into a week. Almost New Large Transit Luton SRWD, with load bars that were very useful in supporting items along with my own load straps and bungies. Very clean and tidy van with good tail lift. I missed my pick up due to traffic driving up from Hampshire, but van held for me for Saturday pick up, so shame I lost a load but at least I was able to extend the booking to catch up. Helpful and efficient staff. Will use again!!”

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Posted 5 years ago

Thank you for taking the time to leave us a positive review, we look forward to seeing you again soon :)

Posted 5 years ago

“Excellent service and reliable vehicles”

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Posted 5 years ago

Thank you for taking the time to leave us a positive review, we hope to see you again soon :)

Posted 5 years ago

“Excellent service and reliable vehicles”

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Posted 5 years ago

Thank you for taking the time to leave us a positive review, we hope to see you again soon :)

Posted 5 years ago

“Excellent quality van and friendly customer service. Good rates so would certainly return”

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Posted 5 years ago

Thank you for taking the time to leave us a positive review, we look forward to seeing you again soon :)

Posted 5 years ago

Senior Vehicle Rental Ltd is rated 4.9 based on 396 reviews