Senior Vehicle Rental Ltd Reviews

Name: Senior Vehicle Rental Ltd
Address: Three Crowns Service StationSutton Road, Walsall, Walsall
Rating: 4.87

4.9 Rating 396 Reviews

100 %

of reviewers recommend Senior Vehicle Rental Ltd

Company Reviews

Metrics

4.9

Based on 396 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01922 453900

Email:

info@seniorvehiclerental.co.uk

Location:

Three Crowns Service StationSutton Road, Walsall
Walsall
WS9 0QH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Car I had was a new City Car - Toyota Aygo - I needed a car to get to work while my car was unavailable. The staff went out of their way to be helpful and were very friendly and sociable. I arranged to rent only the previous day and used it for three days. Will definitely use Senior every time I need a car in an emergency. Can't fault the service.”

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Posted 6 years ago

Thank you for taking the time to leave us a positive review, we look forward to seeing you again soon :)

Posted 6 years ago

“Very good service with all documentation and procedures fully explained”

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Posted 6 years ago

Thank you for taking the time to leave us a positive review, we hope to see you again soon :)

Posted 6 years ago

“Great service from Walsall office, mini bus was exceptionally clean & ready on time for hand over. Walk round with full instructions & ready to go in 10 minutes”

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Posted 6 years ago

Thank you for taking the time to leave us positive review, we hope to see you again soon :)

Posted 6 years ago

“This was the first time I had used senior vehicle hire. The man that dealt with my booking was friendly and efficient, the hire car was spotless clean, and was perfect for our trip up the lake district. Will use this hire company again”

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Posted 6 years ago

Thank you for taking the time to leave us a positive review, we look forward to seeing you again soon :)

Posted 6 years ago

“My first time using this company. The minibus was spotless inside. The only thing was, the step was a bit high for elderly family. Could have used an extra step to help them get up. The computer is a bit sensitive. Warning on dash about tyre pressure which stressed me out, when I got to a garage none of the tyres needed air. But on the whole lovely vehicle, easy process to hire. Bit misleading when the online price doesn’t match the actual hire price due to August holidays.”

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Posted 6 years ago

Thank you for your kind review, the height of the minibus is very low, however this is obviously determined by the vehicle manufacturer, the N/S/R tyre had picked up a puncture, which is why the warning light came on, this has been repaired at no cost to you, when you enquired of the hire cost for the vehicle, the cost was confirmed being a minibus in high season, which is reflected on the website, we hope to see you again soon and thank you for your feedback always appreciated

Posted 6 years ago

“We had a 9 seater vehicle which was just what we needed in size, luggage capacity, cleanliness and performance. I am just disappointment we could not add an overseas driver which added pressure on one driver. You may wish to reconsider this at some point as this had an impact on some of the things we would have liked to do.”

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Posted 6 years ago

Thank you for your kind review, the 9 seat minibus was originally booked for one driver, the enquiry for a second driver was a last minute request, due to the details, age and circumstances of the overseas driver we were unable to insure them, some circumstances are out of our control with the requirements to insure overseas drivers, sorry

Posted 6 years ago

“Never had a bad experience with Senior. They're always friendly and the vehicles are excellent.”

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Posted 6 years ago

Thank you for taking the time to leave us a positive review, we look forward to seeing you again :)

Posted 6 years ago

“Had a 9 seater vehicle for 9 days to Holland, friendly and helpful staff, service was second to none, price was cheaper than any other hire company in walsall.”

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Posted 6 years ago

Thank you for taking the time to leave us a positive review, we look forward to seeing you again soon :)

Posted 6 years ago

“Could not fault the service provided,excellent”

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Posted 6 years ago

Thank you for taking the time to leave us a positive review, we hope to see you again soon :)

Posted 6 years ago

“Prompt service and nice vehicles”

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Posted 6 years ago

Thank you for taking the time to leave us a positive review, we hope to see you again soon :)

Posted 6 years ago

“Staff need to be a bit more friendly as I found him very abrupt. The van was clean and you were easy to deal with. I would use you again.”

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Posted 6 years ago

Thank you for your review, we’ve had a look at our cctv and we can’t really see or hear anything untoward, we were extremely busy that morning, so maybe our member of staff was a little pre-occupied, apologies about that and see you again soon

Posted 6 years ago

“Excellent service but discounts sent by email for repeat business were difficult to access so therefore were unable to be used.”

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Posted 6 years ago

Thank you for taking the time to leave us a positive review, we hope to see you again soon :)

Posted 6 years ago

“Staff were happy to provide advice on which vehicles would best meet my specific requirements. They offer excellent service with good quality clean vehicles at good value for money.”

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Posted 6 years ago

Thank you for taking the time to leave us a positive review, we hope to see you again soon :)

Posted 6 years ago

“Rented a van from Senior, very helpful and fantastic customer service.”

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Posted 6 years ago

Thank you for taking the time to leave us a positive review, we look forward to seeing you again soon :)

Posted 6 years ago

“Friendly service and excellent vans”

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Posted 6 years ago

Thank you for taking the time to leave us a positive review, we look forward to seeing you again soon :)

Posted 6 years ago

“Excellent experience, needed van with little notice, friendly team in Walsall, van was really good, clean, no fuss Will use them again”

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Posted 6 years ago

Thank you for taking the time to leave us a positive review, we look forward to seeing you again soon.

Posted 6 years ago

“Excellent customer service. Excellent van, perfect for the job. Very good price. A very satisfied customer.”

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Posted 6 years ago

Thank you for taking the time to leave us a positive review, we look forward to seeing you again soon :)

Posted 6 years ago

“Easy friendly service and great vans. Good value for money.”

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Posted 6 years ago

Thank you for taking the time to lease us a positive review, we look forward to seeing you again soon :)

Posted 6 years ago

“Great Service - Helpful staff who gave full support through the whole deal. would recommend Senior Vehicle Rental”

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Posted 6 years ago

Thank you for taking the time to leave us a positive review, we look forward to seeing you again soon :)

Posted 6 years ago

“Price very reasonable, pick up was easy, excellent customer service, quick and easy”

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Posted 6 years ago

Thank you for taking the time to leave us a positive review, we look forward to seeing you again soon.

Posted 6 years ago

Senior Vehicle Rental Ltd is rated 4.9 based on 396 reviews