Send My Bag Reviews

Name: Send My Bag
Rating: 4.77

4.8 Rating 1,240 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Send My Bag 5 star review on 11th March 2022

Judith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and quick”

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Posted 2 years ago

“I already wrote a review. Please do not keep sending me more requests for review. I had a good experience with sending the bag but feel like being pestered into writing a review.”

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Posted 2 years ago

“Super easy and efficient, great customer service and fantastic pricing. Would definitely use again!”

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Posted 2 years ago

“Excellent, our daughter in New Zealand had no Christmas presents last year even though they were posted in November, this year her colleagues has to hide box as it was delivered within 10days, highly recommend”

Send My Bag 5 star review on 2nd December 2021

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Posted 2 years ago

“always just great”

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Posted 2 years ago

“Best delivery service! Such good customer service too! And unbeatable rates.”

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Posted 2 years ago

“Efficient, useful and takes the weight out of the trip... I was worried about the suitcase being thrown about ruthlessly so I covered it in cling film and secured the wheels.... it got home in perfect condition and I could See from the state of the Cling film that it hadn’t been maltreated... thanks again”

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Posted 2 years ago

“Delivered early. Great communication. Highly recommend.”

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Posted 2 years ago

“The delivery was super fast but unfortunately my luggages were a little bit damage on the way”

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Posted 2 years ago

“I would highly recommend Send My Bag! I have sent bags to Scotland, England and Italy, always totally dependable!”

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Posted 2 years ago

“great thanks”

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Posted 2 years ago

“Fast and trustable company! Very recommended!”

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Posted 2 years ago

“Easy to use, good instructions and helpline was indeed helpful. Bags delivered safely to an overseas destination.”

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Posted 2 years ago

“Excellent service. Competitive price, very clear instructions and good labelling. Courier collected and delivered within stated timescale. Just wish they could be a bit more precise about the on-the-day timings.”

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Posted 2 years ago

“Exellent service! Complete and finished exactly as expected. My bag was even delivered a day earlier”

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Posted 2 years ago

“Very efficient and reliable service”

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Posted 2 years ago

“Excellent service. Would definitely use again”

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Posted 2 years ago

“Five star service. Their communications brilliant paperwork all on time I was delighted with their support and information. System easy to use too.”

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Posted 2 years ago

“Excellent all round service. Speedy , helpful friendly replies to queries. Bags picked up and delivered efficiently, with ongoing tracking. Thank you Send My Bag!”

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Posted 2 years ago

“Great service. Bags collected mid afternoon in Scotland and delivered to Surrey address the next morning. What a good idea. Will consider using Send My Bag again.”

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Posted 2 years ago

Send My Bag is rated 4.8 based on 1,240 reviews