Send My Bag Reviews

Name: Send My Bag
Rating: 4.77

4.8 Rating 1,240 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Send My Bag 5 star review on 11th March 2022

Judith

Anonymous

Anonymous // 01/01/2019

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“A wonderful service. So glad to discover this way of transporting your luggage when you travel by train and can’t take it all with you.”

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Posted 3 years ago

“Our baggage has always arrived safely and the service is great value. On the one occasion when one of our cases was delayed, the tracking kept us informed and the case did arrive eventually.”

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Posted 3 years ago

“very professional service carried out with speed and efficiency. very happy with this service.”

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Posted 3 years ago

“The service is amazing, fuss free, punctual and affordable.”

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Posted 3 years ago

“Great service when I used in 2020 So simplified to send.”

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Posted 3 years ago

“Bags were picked and delivered on time as it was said. Would use service again and recommend it to others.”

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Posted 3 years ago

“I organised two suitcases to be sent home to Australia and both pickup & deliveries were so well managed, couldn’t have been happier with the service.”

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Posted 3 years ago

“Used them twice from Ireland to France. Great customer service. Would definitely recommend and use again.”

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Posted 3 years ago

“Fantastic service, would use again.”

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Posted 3 years ago

“Easy to use, reliable, would definitely use again and recommend to others!”

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Posted 3 years ago

“excellent service and I would recommend it to my friends”

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Posted 3 years ago

“Fabulous service. Great collection and delivery for a good price”

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Posted 3 years ago

“The whole experience was pretty straightforward. You just need to know weight and volume of what you are sending. They picked it up and it arrived in the UK no problem! Great service.”

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Posted 3 years ago

“Returned my bag after it was accidentally left in Jamaica. Great service.”

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Posted 3 years ago

“Used them prebrexit and they were perfect. Haven't tried since Brexit, but confident any issues will be dealt with as efficiently as possible. Will be using regularly”

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Posted 3 years ago

“Very good experience... Professional staff... They came into my apartment to take my bag and delivered it in my country in just three days... Recommended”

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Posted 3 years ago

“Very helpful and knowledgeable team who respond promptly to questions. Simply, the entire "send my bag" process works EXACTLY as advertised - very, very grateful for this ease of use, and the confidence that the team inspires.”

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Posted 3 years ago

“Picked up on time and delivered without issues. Would use again.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“First time of using but would use again, easy and very convenient.”

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Posted 3 years ago

Send My Bag is rated 4.8 based on 1,240 reviews