Send My Bag Reviews

Name: Send My Bag
Rating: 4.78

4.8 Rating 1,307 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,307 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Send My Bag a few times and they never dissappoint. It's so easy for pickup and delivery. The only that was a bit confusing was what to include inside, taped to the box, separate from the box as far as customs forms etc. (UK to Europe). But everyone on chat was always super helpful and all went well. Will continue to use them in the future!”

Helpful Report

Posted 7 months ago

“Quick to set up and very quick pick up, same da. Item arrived in the Uk earlier than predicted.”

Helpful Report

Posted 7 months ago

“Every time everything is perfect 👌”

Helpful Report

Posted 7 months ago

“Excellent efficient service - probably the best in the world!”

Helpful Report

Posted 7 months ago

“overall good service. the communications and added payment with DHL were not clear and received better communications from DHL directly vs Send My Bag. was also delivered a day late and not communicated via Send My Bag”

Helpful Report

Posted 7 months ago

“Great service”

Helpful Report

Posted 7 months ago

“Great service ! Amazing”

Helpful Report

Posted 7 months ago

“The customer service was great and my bags got there in time. Very good experience”

Helpful Report

Posted 7 months ago

“send my bag picked up my case just before my us trip and it arrived the day after I arrived, a day earlier than expected, excellent service and perfect timing, I'll definitely use again”

Helpful Report

Posted 7 months ago

“Quick and efficient !”

Helpful Report

Posted 7 months ago

“The service was terrific, but a week or so after my clubs arrived, they sent me an email claiming my bag was bigger than I had specified (it wasn't) and trying to collect more than $500 extra from me when the original charge was less than $200.”

Helpful Report

Posted 7 months ago

“Excellent, friendly service throughout the process.”

Helpful Report

Posted 7 months ago

“Great professional service 👏 highly recommended thanks 😊”

Helpful Report

Posted 8 months ago

“SendMyBag is truly the best way to travel. Whatever the cost, the pleasure of walking past the throngs waiting for their checked luggage after a long flight is sheer delight. The ease if pickup & receiving cannot be beat. I won't travel without using SendMyBag.”

Helpful Report

Posted 8 months ago

“Great service both times”

Helpful Report

Posted 8 months ago

“Professional and very efficient. Customer service was helpful and DHL tracking was excellent and kept me updated down to the final few days and hours.”

Helpful Report

Posted 8 months ago

“Excellent service as usual . I have been using Send my Bags for many many years - they are “First Class “”

Helpful Report

Posted 8 months ago

“Great service, used 2 yrs in a row now!”

Helpful Report

Posted 8 months ago

“Shipped a large suitcase from Stockholm to Tucson. Flawless process. To be honest, I had low expectations considering the distance. But good news all around. The website is a 10 out of 10, the shipment went FEDEX so I could track it all the way. It was delivered a day or two early, and not a scratch. Just incredible. We have used other services in the past to ship luggage around the world, but this service beats them all. I will definitely use them again. Our circumstances were unique, we were on a long cruise with formal wear (tuxedo, formal shoes, dresses, high heels, etc) and after the cruise went on our own to Seoul and Hawaii where none of those items were necessary. So...ship it home and go light on the rest of our trip. Perfect service for that.”

Helpful Report

Posted 8 months ago

“Efficient helpful service”

Helpful Report

Posted 8 months ago

Send My Bag is rated 4.8 based on 1,307 reviews