Send My Bag Reviews

Name: Send My Bag
Rating: 4.77

4.8 Rating 1,240 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Send My Bag 5 star review on 11th March 2022

Judith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. I’d never use anyone else”

Helpful Report

Posted 1 year ago

“Always first class service. Highly recommend”

Helpful Report

Posted 1 year ago

“Amazing service. It was easy to create order. They picked my luggage up from my hotel in Europe and delivered it to my home in the US a few days later. Ihighly recommend Send my Bag.”

Helpful Report

Posted 1 year ago

“Excellent service. Prompt delivery to Spain and home. This meant I could travel with a smalll suitcase and then receive my larger case when I got to my destination for a 6 week stay. Will use again. Customer service agents were efficient and brilliant. Thanks Mark .”

Helpful Report

Posted 1 year ago

“All good and I will need your assistance again Thank you”

Helpful Report

Posted 1 year ago

“Great service! On time, tracked the bag from door to door! I love that a human answers the phone when I had questions!”

Helpful Report

Posted 1 year ago

“Excellent service - Sent two bags from the west coast to the east coast. No problems and arrived in great condition.”

Helpful Report

Posted 1 year ago

“Smooth handling of my luggage. Worried when I had to send it internationally, from England to the USA but it arrived ON TIME and without a scratch. They came to get my luggage from the hotel which was so convenient. Ti was able to know exactly where my luggage was at any time with their tracking system. Price point was reasonable. Trustworthy. Highly recommend”

Helpful Report

Posted 1 year ago

“Very good price, very easy to organise and promot shipping, bag arrived 5 days earlier than expected so very good”

Helpful Report

Posted 1 year ago

“Excellent, exceptional service. Collected on time, delivered on time. No problem at all.”

Helpful Report

Posted 1 year ago

“Tuesday from Finland and delivery in Sydney on next Tuesday. Great.”

Helpful Report

Posted 1 year ago

“Easy to do helpful people on phone when I asked for help bags were picked up on time and arrived safely on time thank you so much .Definitely will use again highly recommend to everyone also I only had 3days to get them to my son before he left UK once again thank you all concerned 💛🧡💙❤️💚”

Helpful Report

Posted 1 year ago

“Send my bag, saved my bacon! I picked up my daughter & grandchildren, after they landed in the UK from abroad. I had hired a rental car & the boot was of insufficient space for their suitcases. We had 4 people in the car & a journey from South Devon to the North of Scotland, far too far to have luggage on laps. Send my bag picked up the luggage at the promised time & delivered in a couple of days to us in Scotland. Great service , great communication ( we knew exactly when things would happen). I will definitely use this company again”

Helpful Report

Posted 1 year ago

“Excellent service. I had barely arrived home myself (after a long-haul flight and then a connecting train ride) when the bag was delivered to my doorstep. It was great not to have to fight with my bags throughout the various legs of travel... and to just be able to know that they would be delivered to my door.”

Helpful Report

Posted 1 year ago

“Service was really good but when shipping into U.K. should mention to clients to register a TRO form with Gov.U.K. to avoid import duty on shipment. This can delay release of items being released from U.K. customs.”

Helpful Report

Posted 1 year ago

“We used Send my Bag for the first time and shipped luggage from Austria to France. Easy booking, payment, follow up and punctual delivery. We can recommend the company and will definitely use it again!”

Helpful Report

Posted 1 year ago

“Todo fue estupendamente, desde la contratación, pasando por la recogida en casa (España) y la entrega en EEUU. Todo fueron facilidades.”

Helpful Report

Posted 1 year ago

“Excellent service. Priced right.”

Helpful Report

Posted 1 year ago

“Reliable, excellent customer service and results on a consistent basis”

Helpful Report

Posted 1 year ago

“Pick up was within the window arranged. Arrived at destination (Glasgow to Bristol) within 24 hours. Great value for money compared with budget airline luggage prices”

Helpful Report

Posted 1 year ago

Send My Bag is rated 4.8 based on 1,240 reviews