Login
Start Free Trial Are you a business?? Click Here

Send My Bag Reviews

4.8 Rating 1,307 Reviews
96 %
of reviewers recommend Send My Bag
4.8
Based on 1,307 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
Always good service!!!
Helpful Report
Posted 3 years ago
Used Send My Bag to ship a lot of books home from America to Ireland. Collection was simple, and the books arrived home shortly after I did! Packaging definitely took a bit of a battering on the way and was not included in the price of shipping (which was pricey enough), which is why the review is only 4 stars, but the books inside were okay and ultimately got the job done.
Helpful Report
Posted 3 years ago
Quick, easy and professional.
Helpful Report
Posted 3 years ago
Clear instructions and customer service. They’re available via online chat 24/7. Very efficient. Bags are usually picked up after only few days since placing an order - again very efficient. Prices are competitive.
Helpful Report
Posted 3 years ago
Send My Bag is affordable, fast, and convenient. There wasn’t much information about customs of the country I was sending to which caused a bit of a delay to clear up. That said, I would definitely use them again!
Helpful Report
Posted 3 years ago
fast reliable service, totally recommended
Helpful Report
Posted 3 years ago
Easy to use
Helpful Report
Posted 3 years ago
Good and usefull service but kind of stressful when doing all the papers and making sure everything is going fine.
Helpful Report
Posted 3 years ago
Very good and secure! But a bit expensive
Helpful Report
Posted 3 years ago
We shipped two bags from Brussels to London in 2019. One bag was on time, and the other delayed over a weekend. There was no damage to either bag.
Helpful Report
Posted 3 years ago
In the days before COVID, and the travel lockdown, I used Send my Bag several times, to move a bag between Edinburgh and Brussels, Edinburgh and Chantilly [I think], Edinburgh and Amsterdam, and Edinburgh and Grenoble. It all worked well until the second trip to Grenoble when, on the eve of a Bank Holiday and of our return, the local driver failed to effect the pick-up. Send my Bag were solicitous, but unable to resolve the problem. [I got friends to take the bag to the local depot.] I would,ld use them again, if and when we return to chaplaincy work.
Helpful Report
Posted 3 years ago
Service in time and effective
Helpful Report
Posted 3 years ago
Remember to read the instructions! Customer service was good too!
Helpful Report
Posted 3 years ago
Worked welll
Helpful Report
Posted 3 years ago
I was sending the bag for a friend and all queries met with understanding
Helpful Report
Posted 3 years ago
Good service ,delivered on time , would be good if I could put my couple of aerosols in case to save me carrying them
Helpful Report
Posted 3 years ago
Good service, I felt that the bags stayed in Auckland for a long time and could have reached Oakura before Xmas. The paper work before the bags were collected was a lot of admin but understand this is NZ customs
Helpful Report
Posted 4 years ago
Very good service, reliable, they sent me labels and custom documents next day( next day delivery a bit expensive) and parcels were delivered on time really fast, no problems at all. Thank you
Helpful Report
Posted 4 years ago
The list of illegal items is too large. Lots of filling information.
Helpful Report
Posted 4 years ago
Very practical! Luggages sometimes don’t arrive all the same day so you’d rather anticipate a little bit.
Helpful Report
Posted 4 years ago
Send My Bag is rated 4.8 based on 1,307 reviews