Send My Bag Reviews

Name: Send My Bag
Rating: 4.77

4.8 Rating 1,240 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Send My Bag 5 star review on 11th March 2022

Judith

Anonymous

Anonymous // 01/01/2019

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“consegna effettuata con puntualità”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“If sending a large duffel bag, overestimate the dimensions or you will pay extra charges after it’s delivered. My issue was my contents shifted during shipping and I was charged 30% more then the original estimate, during the scans at the shipper.”

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Posted 2 years ago

“everytime they try to charge extra value after the bag received in good addition.”

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Posted 2 years ago

“I have used them several times. Always professional, dependable and friendly. Having all of the necessary paperwork prepared and emailed to me is a great way of shipping internationally. Very competitive pricing.”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Communication from Send My Bag is good and questions are answered promptly. The website is easy to navigate. This is the third time I have used Send My Bag and all experiences have been good. However, this time was excellent. There was a huge difference in the condition of my bags with FedEx as the courier versus earlier deliveries with DHL. I had expected my bags to be non-usable after the shipment however, they arrived unscathed! Bravo!”

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Posted 2 years ago

“Simple process, good support from Send My Bag. Used company twice, will use again.”

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Posted 2 years ago

“Made our train journey much easier not having to drag suitcases around. I will certainly use Send My Bag next year when we go on holiday. The courier firm was brilliant.”

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Posted 2 years ago

“Excellent service. Efficient and professional. Collected and delivered as arranged. Second time I have used the service and won’t be the last. Hugely recommended.”

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Posted 2 years ago

“Best way to send your luggage within EU!”

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Posted 2 years ago

“I have used Send my Bag quite a few times now, sending both ways and found them easy to use and helpful and always arriving earlier than expected.”

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Posted 2 years ago

“Excellent service. Bags and box arrived on schedule and in tact. Would definitely use this service again.”

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Posted 2 years ago

“Great, fast service. Bag pick up was easy and my luggage came days before expected which was amazing.”

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Posted 2 years ago

“5/5, excellent and fast customer support, highly recommended for sending luggages!”

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Posted 2 years ago

“Brilliant service, great staff. The couriers were lovely. It was so convenient, I will definitely use them again should the need arise. Excellent”

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Posted 2 years ago

“Very good service. (but, please, stop sending me feedback requests ;) at least, 5 times for 1 service)”

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Posted 2 years ago

“Everything was fine but all the documents and things you need to attach/ do in order to confirm is yours, is quite hard. Mostly after it's been a long time from the flight.”

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Posted 2 years ago

“The whole process was extremely professional and is the reason I have used it many times”

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Posted 2 years ago

“Great service for returning student belongings home swiftly at an affordable price. Used in final uni year, wish I had known about it earlier”

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Posted 2 years ago

Send My Bag is rated 4.8 based on 1,240 reviews