Send My Bag Reviews

Name: Send My Bag
Rating: 4.77

4.8 Rating 1,240 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Send My Bag 5 star review on 11th March 2022

Judith

Anonymous

Anonymous // 01/01/2019

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“Sent from Spain tuesday lunch arrived in west Midlands uk Friday morning , great”

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Posted 1 week ago

“They were brilliant. All questions I had were answered very quickly and cases arrived on time.”

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Posted 1 week ago

“Excellent, fast and efficient.”

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Posted 3 weeks ago

“Send My Bag took all the heavy lifting out of a long journey by several buses, one train, Eurostar, taxi and train again from rural France to West Wales. Love it.”

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Posted 1 month ago

“First experience was excellent. Everything worked out smoothly. My Suitcase was delivered within 3 working days.”

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Posted 1 month ago

“My suitcase was picked up on Monday on 48 hour delivery but did not arrive until Saturday Uk delivery. On the return journey the suitcase was picked up on a Tuesday and returned to me on Friday which is what should happen. I find the service good and booking very simple.”

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Posted 1 month ago

“Fast efficient service could only be improved by having a specific pick up slot”

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Posted 1 month ago

“Theses guys were great there was a dispute over charging and they led me through the process and successfully resolved”

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Posted 1 month ago

“My suitcase was collected on the date agreed and returned to my home as expected. My only concern is that there are so many items that you would normally pack when going on holday that are prohibited items . Listing and valuing the items for customs can be tedious”

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Posted 1 month ago

“Great service and good pricing”

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Posted 1 month ago

“Fantastic service... Easy ,affordable and stress free ✨️ 😌”

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Posted 1 month ago

“Collected from UK & delivered to my Spanish Hotel on time. Return collection just as smooth”

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Posted 1 month ago

“Very simple and very organized. Was a great help!”

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Posted 1 month ago

“Just worked perfectly and customer support seee great too . I contacted them to ensure I had understood correctly as it was my first time sending this way and they were super helpful”

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Posted 1 month ago

“Fast shipment”

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Posted 1 month ago

“Easy efficient process and super quick to receive bags. Free label holders included unlike other providers”

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Posted 1 month ago

“Tutto molto ben organizzato”

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Posted 1 month ago

“Great service. I would recommend.”

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Posted 1 month ago

“the service was precise and punctual, both when collecting the luggage from the departure location and when delivering it to the recipient. the tracking was also precise and detailed.”

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Posted 1 month ago

“I have used Send my Bag on a number of occasions now, and can confirm that the service is excellent. The cases are always picked up and then delivered to their destination within the time frame quoted. I thoroughly recommend this service.”

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Posted 1 month ago

Send My Bag is rated 4.8 based on 1,240 reviews