Send My Bag Reviews

Name: Send My Bag
Rating: 4.77

4.8 Rating 1,240 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Send My Bag 5 star review on 11th March 2022

Judith

Anonymous

Anonymous // 01/01/2019

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“Super service”

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Posted 3 years ago

“Great service, as always 😊”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Send my bag were helpful and sending the bag was ok but a lot more paperwork now needed. The problem was that you pay the Brexit surcharge when sending the actual SMB fee and then you still get hit by more border fees at customs due to Brexit. So the service now costs more than the double and therefore not as attractive next time will likely take bag with me on the plane.”

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Posted 3 years ago

“This service was easy, fast, and very convenient. I needed to send my belongings and sentimental things from one country to another and found this to be the best way.”

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Posted 3 years ago

“Have used this service twice for my son’s luggage too and from university. Will definitely use again. Very convenient and efficient.”

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Posted 3 years ago

“Everything OK”

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Posted 3 years ago

“Excellent all around, very impressed!”

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Posted 3 years ago

“This was my fourth time using the Send My Bag service, but my first time shipping from the US to Europe. I received my bag in just 3 days! It was super quick and easy. My only complaint was that my bag was somewhat damaged during the trip, but it is still useable. Will definitely use again!”

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Posted 3 years ago

“The service was really good and effective”

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Posted 3 years ago

“Excellent service and great value but the pick up was slightly frustrating as no time was specified so I had to take the full day off work.”

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Posted 3 years ago

“Easy to work with and a quick turn around time. Would highly recommend.”

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Posted 3 years ago

“Excellent service would recommend to friends”

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Posted 3 years ago

“Everythong was fine, except that the three parcels I had sent were delibered in three different dqys everything else was great as usual.”

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Posted 3 years ago

“I had to pay high import duties, SendMyBag should have mentioned that before.”

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Posted 3 years ago

“Great service, quick and effective, could do with a smaller time slot for collection..9am to 6pm for FedEx kills your day, though I feel that's a FedEx issue and not SMB”

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Posted 3 years ago

“Too many silly restrictions. I then can send it by post.”

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Posted 3 years ago

“I have used Send My Bag 3 timesin the past. Once was to send boxes to my daughter in France, and once to send her extra packed luggage home to America . I also used it to send packed luggage to Virginia from New York. All 3 times everything from pickup until delivery went smoothly. I was always kept informed on where everything was in transit. I would absolutely recommend using this company.”

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Posted 3 years ago

“Used Send my Bag to send my luggage from Norway (Oslo) to France (Paris). The dates were perfectly respected.”

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Posted 3 years ago

“All the steps were perfectly followed, informed and I got my belongings on time. It's the my second time with Send my bag and I do recommend it.”

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Posted 3 years ago

Send My Bag is rated 4.8 based on 1,240 reviews