Send My Bag Reviews

Name: Send My Bag
Rating: 4.77

4.8 Rating 1,240 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Send My Bag 5 star review on 11th March 2022

Judith

Anonymous

Anonymous // 01/01/2019

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“Second time using them. Very pleased. Seamless, effective and hassle free. Super fast delivery. Clear and precise info. All cost disclosed. Will definitely recommend and use them again.”

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Posted 2 months ago

“Very quick delivery”

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Posted 2 months ago

“Collected and delivered as promised”

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Posted 2 months ago

“Excellent and value for money”

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Posted 2 months ago

“Straight forward and easy to use - the website is clear and if you are unsure customer support is available and very helpful”

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Posted 2 months ago

“Good service”

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Posted 2 months ago

“First time I do use the service. But very fast and reliable. I strongly recommend the notifications. Everything on time!”

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Posted 2 months ago

“Very easy to book”

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Posted 2 months ago

“everythink went perfectly 10/10”

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Posted 2 months ago

“Communication with support team was easy. The only thing I found a bit inconvenient is that pick up time frame was between 9am and 6pm so I would have been waiting for a while, I decided to drop off my bag at the nearest DHL and the rest of the process was rather easy. My bag got delivered on time, the handle was a bit wobbly when I picked it up but I must admit it was a cheap suitcase so it doesn't surprise me.”

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Posted 2 months ago

“Totally efficient from start to finish. Clear instructions, prompt service, pick up and delivery exactly as quoted. I will use this service again.”

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Posted 2 months ago

“Everything fine. It would nevertheless be better if the time of collection was more precise. From 9.00 to 18.00 is too much and sometimes difficult to arrange for someone who cannot be at home the entire day”

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Posted 2 months ago

“It wasvery efficient. It was just that the initial GBP24 quoted turned into more like GBP45 by the time you added all the extras and paid postage for the bag and labels etc. It was not clear as to what you could print and do yourself.”

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Posted 2 months ago

“I have used Send My Bag a few times and they never dissappoint. It's so easy for pickup and delivery. The only that was a bit confusing was what to include inside, taped to the box, separate from the box as far as customs forms etc. (UK to Europe). But everyone on chat was always super helpful and all went well. Will continue to use them in the future!”

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Posted 2 months ago

“Quick to set up and very quick pick up, same da. Item arrived in the Uk earlier than predicted.”

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Posted 2 months ago

“Every time everything is perfect 👌”

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Posted 2 months ago

“Excellent efficient service - probably the best in the world!”

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Posted 2 months ago

“overall good service. the communications and added payment with DHL were not clear and received better communications from DHL directly vs Send My Bag. was also delivered a day late and not communicated via Send My Bag”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Great service ! Amazing”

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Posted 2 months ago

Send My Bag is rated 4.8 based on 1,240 reviews