Send My Bag Reviews

Name: Send My Bag
Rating: 4.78

4.8 Rating 1,281 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,281 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Send My Bag 5 star review on 11th March 2022

Judith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was okay. The service might not choose the cheapest post option, but everything was good”

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Posted 3 months ago

“Sent from Spain tuesday lunch arrived in west Midlands uk Friday morning , great”

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Posted 3 months ago

“They were brilliant. All questions I had were answered very quickly and cases arrived on time.”

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Posted 3 months ago

“Excellent, fast and efficient.”

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Posted 3 months ago

“Send My Bag took all the heavy lifting out of a long journey by several buses, one train, Eurostar, taxi and train again from rural France to West Wales. Love it.”

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Posted 4 months ago

“First experience was excellent. Everything worked out smoothly. My Suitcase was delivered within 3 working days.”

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Posted 4 months ago

“My suitcase was picked up on Monday on 48 hour delivery but did not arrive until Saturday Uk delivery. On the return journey the suitcase was picked up on a Tuesday and returned to me on Friday which is what should happen. I find the service good and booking very simple.”

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Posted 4 months ago

“Fast efficient service could only be improved by having a specific pick up slot”

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Posted 4 months ago

“Theses guys were great there was a dispute over charging and they led me through the process and successfully resolved”

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Posted 4 months ago

“My suitcase was collected on the date agreed and returned to my home as expected. My only concern is that there are so many items that you would normally pack when going on holday that are prohibited items . Listing and valuing the items for customs can be tedious”

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Posted 4 months ago

“Great service and good pricing”

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Posted 4 months ago

“Fantastic service... Easy ,affordable and stress free ✨️ 😌”

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Posted 4 months ago

“Collected from UK & delivered to my Spanish Hotel on time. Return collection just as smooth”

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Posted 4 months ago

“Very simple and very organized. Was a great help!”

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Posted 4 months ago

“Just worked perfectly and customer support seee great too . I contacted them to ensure I had understood correctly as it was my first time sending this way and they were super helpful”

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Posted 4 months ago

“Fast shipment”

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Posted 4 months ago

“Easy efficient process and super quick to receive bags. Free label holders included unlike other providers”

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Posted 4 months ago

“Tutto molto ben organizzato”

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Posted 4 months ago

“Great service. I would recommend.”

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Posted 4 months ago

“the service was precise and punctual, both when collecting the luggage from the departure location and when delivering it to the recipient. the tracking was also precise and detailed.”

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Posted 4 months ago

Send My Bag is rated 4.8 based on 1,281 reviews