Send My Bag Reviews

Name: Send My Bag
Rating: 4.77

4.8 Rating 1,240 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Send My Bag 5 star review on 11th March 2022

Judith

Anonymous

Anonymous // 01/01/2019

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“Quick, easy and professional.”

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Posted 3 years ago

“Clear instructions and customer service. They’re available via online chat 24/7. Very efficient. Bags are usually picked up after only few days since placing an order - again very efficient. Prices are competitive.”

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Posted 3 years ago

“The bags all arrived safely and really quickly too. The driver was kind and helped me move them from the house to the car.”

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Posted 3 years ago

“Send My Bag is affordable, fast, and convenient. There wasn’t much information about customs of the country I was sending to which caused a bit of a delay to clear up. That said, I would definitely use them again!”

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Posted 3 years ago

“Easy and fast!”

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Posted 3 years ago

“Excellent service, cheaper and more reliable than most similar ones”

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Posted 3 years ago

“Just worked fine.”

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Posted 3 years ago

“Every went perfect: pick up in time, luggage not lost, arrive on time.”

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Posted 3 years ago

“fast reliable service, totally recommended”

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Posted 3 years ago

“Great service and one I would happily use again! We used it to ship luggage for a cost effective way to move overseas”

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Posted 3 years ago

“My bags were picked up when they said they would be and delivered in a timely manner. Very happy with the service.”

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Posted 3 years ago

“Easy to use”

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Posted 3 years ago

“I used Send My Bag in three countries in several occasions, and I have always found the same level of excellent service. I booked and paid through the app, and in the only occasion I needed to contact Customer Service the answer was quick and spot on. Have recommended SMB to several friends and they all had the same great experiences.”

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Posted 3 years ago

“Collection on the requested day, quick delivery.”

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Posted 3 years ago

“Every box was opened and rummaged through and the box completely destroyed. Anything breakable was broken. Don't use this company!”

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Posted 3 years ago

“They were fantastic x”

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Posted 3 years ago

“Extremely fast and easy delivery, I would recommend!”

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Posted 3 years ago

“Great door to door service”

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Posted 3 years ago

“Excellent service. All went well and bag arrived at my home in Australia quickly. Will use again.”

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Posted 3 years ago

“As I recall, I had difficulty with the suitcases location and they arrived at the destination late. I recall that the staff at Send My Bag were cooperative and helpful. Good”

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Posted 3 years ago

Send My Bag is rated 4.8 based on 1,240 reviews