Send My Bag Reviews

Name: Send My Bag
Rating: 4.77

4.8 Rating 1,240 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Send My Bag 5 star review on 11th March 2022

Judith

Anonymous

Anonymous // 01/01/2019

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“Easy registration and pickup. Fast delivery - even one day earlier than initially stated. We will always send bags this way from now on.”

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Posted 4 months ago

“Totally and absolutely AMAZING. Will always try to use this if on a long stay abroad.”

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Posted 4 months ago

“Excellent, rapide et précis.”

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Posted 4 months ago

“It worked so much better this year using FEDEX”

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Posted 4 months ago

“Great service needed to ring for help. Helped me every step of the way. Excellent service. Thank you for all your help”

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Posted 4 months ago

“Excellent service.”

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Posted 4 months ago

“This is my 2nd tme using this service to ship personal items from the U.S. to Italy. The 1st time went very smoothly but this time has not been a good experience. 1. I was charged a $90 rural location charge even though I shipped to the same location as the 1st shipment. 2. They are still charging extra fees for a gas surcharge AND 3. They are trying to bill me $60 extra literally weeks after completing my shipment claiming my boxes were larger dimensions than reflected in my order even though they were not. The boxes were beat up and mis-shapen by them being tumbled and thrown around (3 things broken inside). This is the reason the box dimensions differed.I recommended SMB numerous time for the 1st round. Will not be recommending them again unfortunately.”

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Posted 4 months ago

“Used them to ship four large suitcases from Scotland back to the USA. Reasonable rates and bags got there before we did!”

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Posted 4 months ago

“Bags picked up Monday and arrived in Norfolk before we got there on Tuesday.then picked up Tuesday the day we left and and arrived back home at 1300 Wednesday great service”

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Posted 4 months ago

“a seamless experience! So grateful for the safe transport.”

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Posted 4 months ago

“Left my kindle under my pillow on holiday in majorca, easy app to use . Sent details to hotel who kindly put labels in my kindle . Delivered quickly and no damage”

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Posted 4 months ago

“Cannot complain. Arrived sooner than expected safe and sound. Love it!!!!”

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Posted 4 months ago

“Excellent service, quick and practical”

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Posted 4 months ago

“Great service but afterwards they spam you with review email non-stop.”

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Posted 4 months ago

“The process was quick and easy. I was able to get everything done within a short period of time. And there were no surprised fees along the way.”

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Posted 5 months ago

“Efficient company, sent my bag to Australia, tracked it all the way, delivered on time”

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Posted 5 months ago

“Very good and timely service!!”

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Posted 5 months ago

“This is the fourth time we have used Send My BG. I casnt say enought great things about them they are absolutely reliable. There are no surprises and they are there for you 24/7.”

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Posted 5 months ago

“Thank you very much, the service was very good, fast and efficient.”

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Posted 5 months ago

“Send My Bag did a great job. Shipped my suitcase from Raleigh NC to London UK. It arrived in fine condition ahead of schedule. Similar experience with an earlier shipment. Highly recommend this service.”

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Posted 5 months ago

Send My Bag is rated 4.8 based on 1,240 reviews