Send My Bag Reviews

Name: Send My Bag
Rating: 4.78

4.8 Rating 1,307 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,307 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

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“Just worked perfectly and customer support seee great too . I contacted them to ensure I had understood correctly as it was my first time sending this way and they were super helpful”

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Posted 6 months ago

“Fast shipment”

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Posted 6 months ago

“Easy efficient process and super quick to receive bags. Free label holders included unlike other providers”

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Posted 6 months ago

“Tutto molto ben organizzato”

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Posted 6 months ago

“Great service. I would recommend.”

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Posted 6 months ago

“the service was precise and punctual, both when collecting the luggage from the departure location and when delivering it to the recipient. the tracking was also precise and detailed.”

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Posted 6 months ago

“I have used Send my Bag on a number of occasions now, and can confirm that the service is excellent. The cases are always picked up and then delivered to their destination within the time frame quoted. I thoroughly recommend this service.”

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Posted 6 months ago

“Absolutely brilliant. Nothing was too much trouble. Easy to use and arrange .”

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Posted 6 months ago

“Stunning service.”

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Posted 6 months ago

“Outstanding service from start to finish. We moved six oversized bags and they made it very easy to do. Great communication and they do a great job of telling you the process and leading you along as you go. Trustworthy, reliable, dependable. Our bags showed up about four days after we arrived. Amazing.”

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Posted 6 months ago

“Good price, prompt service”

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Posted 6 months ago

“Brilliant service. Very easy to navigate. Would definitely recommend”

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Posted 6 months ago

“What a great service, thank you! It actually took six days to arrive, London to Southern France, rather than the suggested four or five, but that was fine actually. Good communication and updates through your app. Quite a lot of paperwork. procedures and detail to get one's head around using you for the first time, but I'm sure it will be easier in future now I know the form. Thank you again!”

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Posted 6 months ago

“sent me a bill for oversize charge, picture sent back showing bag clearly within declared size then no followup”

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Posted 6 months ago

“Brilliant service. Absolutely life saver. Will always use.”

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Posted 6 months ago

“A great service, always collect and deliver on time”

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Posted 6 months ago

“Picked up on time and arrived early. Thank you.”

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Posted 7 months ago

“It was very easy process. Sounded a bit complicated when I was getting things as ready, but it was actually hassle free”

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Posted 7 months ago

“Very simple from beginning to end, with competitive prices. Whenever needed it is easy to communicate with them and to get real assistance.”

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Posted 7 months ago

“Very good service”

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Posted 7 months ago

Send My Bag is rated 4.8 based on 1,307 reviews