Send My Bag Reviews

Name: Send My Bag
Rating: 4.77

4.8 Rating 1,240 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Send My Bag 5 star review on 11th March 2022

Judith

Anonymous

Anonymous // 01/01/2019

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“very good service”

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Posted 2 years ago

“I arranged to have suitcase sent to daughter in Liverpool. The tracking was excellent and suitcase was delivered however the case arrived without wheels and had sustained alot of damage. Was very disappointed with the level of service. Photographs are available as evidence taken on Tuesday 20 September 2022. My daughter has a physical disability in her left arm and the damage meant she could not transport the case from pick-up point since she wasn't able to wheel it. This left her feeling very stressed and upset.”

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Posted 2 years ago

Hi Catherine, Thanks for taking the time to leave a review and sorry to hear of the damage to your daughter's suitcase. I have passed your order ID along to our Customer Satisfaction Team and they will reach out to you shortly. Many Thanks, Send My Bag

Posted 2 years ago

“pretty quick n nice service”

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Posted 2 years ago

“excellent service all round. Sent a suitcase to my son in the US. couldn't be happier with the clear instructions and ease of services. Will definitely use again.”

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Posted 2 years ago

“Perfect. 25 kg on luggage, from JKT to NL , only 2 days . Safe and sound .”

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Posted 2 years ago

“Fast, efficient, best price.”

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Posted 2 years ago

“Really excellent service”

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Posted 2 years ago

“I loved the service!”

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Posted 2 years ago

“An excellent service,punctual,fast,house to house and a detailed updated tracking service. Would definitely recommend Send My Bag”

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Posted 2 years ago

“Having moved countries multiple times, this is the first time I've stayed in one place for so long, accumulated so much stuff, and then decided to move again overseas. This was probably cheaper if not just under the same amount of $$ for me to do it through DHL, but it was so, so much more easier, and arrived a day or 2 earlier than expected. If you're stressed about moving and don't want to deal with the hassle of packing and shipping your stuff with a commercial place like DHL or USPS, etc., then use sendmybag. Customer service was also fantastic and extremely reassuring.”

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Posted 2 years ago

“Super, reliable, useful service!”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“On time as advertised. Very cordial and prompt support service.”

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Posted 2 years ago

“Great door to door service.”

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Posted 2 years ago

“Fabulous service! Highly recommend.”

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Posted 2 years ago

“What a great service! Life saver when on a multi-leg journey.”

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Posted 2 years ago

“Excellent service, saves the hassle at the airport”

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Posted 2 years ago

“I was a bit worried with giving my bags to someone to deliver due to that fact that they may lose it. But I was able to track my bag at every step and it got delivered the day I moved into my new place! I was so happy !”

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Posted 2 years ago

“Reliable, good value, efficient and very helpful. Have used them to send cases to Norway to my student daughter and despite the crazy bureaucracy now required, due to Brexit, they were always on hand to help navigate the cases' passage safely to her. I also sent a case to her in Leeds a few weeks ago and it was there the next day. Will always use SendMyBag now.”

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Posted 2 years ago

“Efficient and dependable service.”

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Posted 2 years ago

Send My Bag is rated 4.8 based on 1,240 reviews