Send My Bag Reviews

Name: Send My Bag
Rating: 4.77

4.8 Rating 1,240 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Send My Bag 5 star review on 11th March 2022

Judith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service as my bag made it and was traceable in the duration of travel. I had used other carriers and my bag never made it. So this was great. The price was rather expensive & was a weigh up between buying new or getting clothes sent but it was worth it”

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Posted 1 year ago

“My boxes arrived completely destroyed and crushed. Nothing was handled with care as they profess on their website. Really disappointing.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“A good and fast service”

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Posted 1 year ago

“Took less than 48 hours to go from France to Malta. We sent a box and a suitcase, nothing was damaged or broken. Very happy with the service.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Got to my earlier than scheduled.”

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Posted 1 year ago

“Excellent service. The bag was collected from my house and delivered promptly to Munich. I would highly recommend this service.”

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Posted 1 year ago

“Great service Fast and reliable”

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Posted 1 year ago

“Excellent service. Professional efficient and great value.”

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Posted 1 year ago

“My suitcase was collected in London around 5pm and was delivered in Cumbria by 12.30pm the next day. My suitcase was I damaged. I recommend this service”

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Posted 1 year ago

“Excellent service. Would highly recommend to everyone.”

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Posted 1 year ago

“All good, prior warning about label protectors would be ideal”

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Posted 1 year ago

“My suitcase was picked up and approved for shipping. Once I received it, I got a claim for extra allowance fees despite confirmation of suitcase dimensions within SendMyBag terms & policy and subsequent approval for shipping. This is not acceptable. SendMyBag cannot approve shipping based on dimensions within the norms and then claim extra fees based on different dimensions.”

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Posted 1 year ago

“Great. Thanks.”

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Posted 1 year ago

“Amazing service can’t fault the 100% professional service they provide”

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Posted 2 years ago

“A great service. Everything went well. Will definitely use send my bag in the future. Regards Roger McCrae”

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Posted 2 years ago

“My two boxes were collected on the arranged day and delivered to their destination a day early. A very professional company. I would certainly recommend them.”

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Posted 2 years ago

“This was first experience using this service and it did not disappoint all went smoothly”

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Posted 2 years ago

“Excellent service, easy application, on time”

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Posted 2 years ago

Send My Bag is rated 4.8 based on 1,240 reviews