Send My Bag Reviews

Name: Send My Bag
Rating: 4.77

4.8 Rating 1,240 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Send My Bag 5 star review on 11th March 2022

Judith

Anonymous

Anonymous // 01/01/2019

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“All worked smoothly, impressive”

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Posted 9 months ago

“Fast reliable service, cheaper than airlines & saves travelling with large cases , overall excellent service”

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Posted 9 months ago

“This was the second time we used send my bag to move things between countries. Part of our bags were separated and came on different days but they were in contact with us the whole time about where they were and when they would arrive. Some arrived early and some arrived on the original estimated day of delivery.”

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Posted 9 months ago

“Amazing customer service! I accidentally picked up the wrong suitcase at the airport and didn’t realise until I got home (3 hours away). Send my bag made it beyond easy to courier the bag back to the owner in a very timely manner.”

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Posted 9 months ago

“A very impressive service. Everything worked as described.”

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Posted 9 months ago

“Fantastic service and excellent customer care”

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Posted 9 months ago

“No problems, collected and delivered as expected. Recommend planning 3+ day before collection. Easier than lugging luggage through airports and across continents.”

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Posted 11 months ago

“Recogida según programado, llegó incluso unos días antes a destino”

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Posted 11 months ago

“My third time using this service and the customer service, pickup and delivery are fantastic and reliable.”

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Posted 11 months ago

“Fantastic service - great price, really fast delivery. Will definitely use again.”

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Posted 11 months ago

“Ho spedito tante volte con send my bag. E tutte le volte il servizio è stato impeccabile e il pacco è sempre arrivato in anticipo,integro,prima della data indicata . Non posso che dire OTTIMO”

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Posted 11 months ago

“Fantastic, seamless experience. So convenient!”

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Posted 11 months ago

“The Send My Bag experience was okay, but the DHL courier damaged items inside the bag (customs inspection?) so the net experience was damaged goods delivered after paying a lot of money.”

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Posted 11 months ago

“Excellent service & prompt delivery”

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Posted 11 months ago

“My box made it quickly (11 days) and safely over 8000 miles!”

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Posted 11 months ago

“Efficient pick up and delivery. Great service”

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Posted 11 months ago

“Excellent service and so quick. I have recommended it to friends!”

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Posted 11 months ago

“Followed the directions precisely and every part of the shipping process was executed perfectly!”

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Posted 11 months ago

“Hi, I have used 'send my bag' twice now and both times have been great. Our bags arrived quicker than expected and without any issues. We will certainly be using them when we return to Australia next year.”

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Posted 11 months ago

“process was fast and simple”

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Posted 11 months ago

Send My Bag is rated 4.8 based on 1,240 reviews