SEGBO Reviews

Name: SEGBO
Rating: 4.08

4.1 Rating 479 Reviews

77 %

of reviewers recommend SEGBO

Company Reviews

Metrics

4.1

Based on 479 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“I ordered 3 sets on next day delivery and as soon as payment went through I received an email to say they were waiting for stock and would receive my order the following week The boards took about 6 weeks to arrive and there was no email communication when I emailed to ask for a delivery date The first communication I received was from Dpd to say they were delivering however I’m happy the boards look great although we haven’t tried them yet as they are Christmas presents”

Helpful Report

Posted 4 years ago

“Great value for a great product and a wide range to choose from. Our Daughter is delighted with it! Very quickly delivered absolutely delighted!”

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Posted 4 years ago

“It's a xmas present for my grandchildren. So not been used yet, but they look fabulous, and my 21 year old son had a little ride on them, when we checked them. Can't wait till xmas day. I know my grandsons are going to be over the moon with them, and it will be a case of getting them off them.lol. easy to order, delivery very swift. 🙂 very happy indeed.”

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Posted 4 years ago

“Great value products and offers on their easy to navigate website. Email confirmation of order was received immediately and delivery was as stated. Email updates sent with delivery details. Overall a great experience, I would recommend and use again.”

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Posted 4 years ago

“Super quick delivery, fantastic communication. I live in the Channel Islands. Getting hoverboards to the island seems to be a struggle but this was a straight forward order. So pleased. Thank you.”

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Posted 4 years ago

“Excellent product cant wait for my grandsson to try it out”

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Posted 4 years ago

“Well built . Value for money . Delivery quicker than what was given”

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Posted 4 years ago

“I ordered the hoverboard for Christmas. Online it said that delivery would be around 14th December, to say I am very happy to see that it has arrived today (27th October). So far the service has been A1, I would recommend Segbo”

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Posted 4 years ago

“Segbo was a wonderful present for my 8 year old grandson he soon got the hang of it and was amazed by the ability to go over grass and sand and have suspension it was like gliding and now I have to try to post it to Australia as he has gone there with my daughter to look after her mother who has just had surgery and chemotherapy!!! thank you Segbo for the distraction AG Lincolnshire 27/10/20”

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Posted 4 years ago

“Excellent customer service and fast response, well informed and excellent value for money”

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Posted 4 years ago

“Excellent prompt delivery great product so far thankyou”

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Posted 4 years ago

“Excellent customer service kept me informed throughout order and delivery times. My order arrived before I was expecting it which was great as it was for birthdays. Kids love them. Haven’t stopped playing with them. Great value and great product 👍🏼”

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Posted 4 years ago

“Excellent customer care and perfect delivery information and timing. During this time of uncertainty I was concerned delivery might be an issue, but SEGBO were prompt and professional. I bought this as a Christmas present for my son yet to use it. However the box, the contents, everything seems of very good quality. Will definitely use again”

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Posted 4 years ago

“Great piece of kit and great bundle price. Had a little test run before Xmas as its a present for my little boy who I always told was too small for them but now it comes with a kart he can definitely use it. He is going to be so excited”

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Posted 4 years ago

“Amazing service , kids have loved zooming around amazing distraction from current restrictions - have recommended to other mams for there little ones .”

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Posted 4 years ago

“Quick delivery even with covid 19 going on 👍 quick email responses with team very satisfied with overall sale ☺️”

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Posted 4 years ago

“Brought this for my grandson birthday the smile on his face was priceless. This made the lockdown seem a little better with his segbo to play on”

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Posted 4 years ago

“Took ages gokart was damaged nearly 30 emails and still not resolved!!!”

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Posted 4 years ago

“Fantastic customer service, very prompt replies to e mails, arrived sooner than expected and most importantly, it’s given my Son a huge smile! Fantastic value for money. Would highly recommend 😁”

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Posted 4 years ago

“Although I had to wait, it was well worth it. Really easy to ride too. The app works well, and even my grandson enjoys riding it. (When I get off it, and let him)”

Helpful Report

Posted 4 years ago

SEGBO is rated 4.1 based on 479 reviews