SEGBO Reviews

Name: SEGBO
Rating: 4.08

4.1 Rating 479 Reviews

77 %

of reviewers recommend SEGBO

Company Reviews

Metrics

4.1

Based on 479 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“Bought the segbo board and kart for my grandson (age6) he absolutely loves it so easy to use and the battery life is brilliant the only thing I would say is the kart is very fast and will be better suited above 6 but he will in time get used to it ... so thanks segbo the hover board is so much fun .”

Helpful Report

Posted 5 years ago

“I ordered a hover board and kart for my 7 year old for xmas in November, boxing day the board malfunctioned spun out of control on my new fitted hall floor and burnt holes in it then my daughter hurtled on the kart out of control into the side of a van this was a serious accident and daughter really hurt herself. Tried to call day after boxing day office shut til new year once opened again I reported this along with photo evidence told to send it back. I said I do not want a board or kart back and exchange for another item - still ongoing now and we are in March, I have been told its safe!! if it can malfunction at any time then clearly this isn't deemed as safe. Getting know where so PayPal are now involved as I will not let this lie. Do your research into this company, not great at all and shocking after care service!.”

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Posted 5 years ago

“Product should be deliver on 2nd day and after 4 days I have been told it will be dispatch after weekend”

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Posted 6 years ago

“I purchased 2 hoverboards from this company both had issues charging from day 1 and 1 board in particular is unusable and has been so since it was first switched on.I have emailed and phoned and live chat and still can not get anyone to ring or contact me to tell me what is going on.After sales service is deplorable.In my view once they have your money theyre not bothered.I am having to go to credit card company and maybe legal to sort issue out.I would advise not dealing with this company”

Helpful Report

Posted 6 years ago

“We ordered a hover kart as part of a bundle and it is faulty. The bars do not fit together as the paint is too thick. There has been absolutely no aftersales from Segbo despite countless calls and emails. It has been 5 weeks since we first contacted them and we have not had any response. Their phone line doesn’t answer either. We are stuck with a faulty item which was for our son’s 11th birthday. We have now passed the dispute to our credit card co to deal with. Do not buy from this company!”

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Posted 6 years ago

“Ordered an item and had to return as it wasn't correct fit. I have been waiting over a month now for my refund and still cannot see the end to the nightmare. I have called, emailed and even spoken on live chat. If you order from this company do not expect to get any refunds for faulty or returned goods.”

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Posted 6 years ago

“Very impressed not only with the product but the easy delivery to Scotlands. A happy Father!”

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Posted 6 years ago

“Brought my son a hoverboard. It came the next day and got a delivery time slot sent to me by DPD, which was great! My son loved it and decoded he wants to buy the Hoverkart attachment. That also came next day and my son is always on it! It's amazing how he can play his music from it too! Thank you.”

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Posted 6 years ago

“Purchased a 6.5 chrome hoverboard, i love the Bluetooth feature, i play music from it all the time. I'm always on it! thanks for the fast delivery too!”

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Posted 6 years ago

“My boy absolutely loves his new Blue chrome hoverboard definitely one happy little boy. Thank you Segbo Team”

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Posted 6 years ago

“Brilliant service and amazing products! The all terrain works perfectly in our garden Thank you!”

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Posted 6 years ago

“Customer service was great, they helped me buy the perfect gift for my nephew! He loves his Hoverboard. Thank you!”

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Posted 6 years ago

“Very fast delivery, really cool product too! I brought my kid a GoMonster hoverkart attachment and he loves it!”

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Posted 6 years ago

“Ordered a purple hoverboard. Got the delivery next day and wrapped it up for my kids birthday the week after. He opened it and loves it! Looks really easy to get the hang of. Great customer service too!”

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Posted 6 years ago

“My kid loves his hoverboard and hoverkart bundle! I didn't know which colour to get him, as they're so many to choose from, but we got him the Chrome Blue in the end and he loves it! Thank you!”

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Posted 6 years ago

“Order a GoMonster hoverkart for my child's hoverboard. It's an amazing product, he has so much fun on it! Really fast delivery too, Thanks!”

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Posted 6 years ago

“Purchased a GoRacer hoverkart for my child's hoverboard, they're so much fun! He's always on it in the garden enjoying him self. Really fast delivery too, Thanks!”

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Posted 6 years ago

“Ordered a 6.5" Purple chrome hoverboard and it is brilliant my son absolutely loves it especially the fact he can attach it to is Hoverkart, Also brilliant customer service. Thanks, Segbo Team”

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Posted 6 years ago

“Placed an order yesterday for an E-Scooter, The customer service I received was excellent they were very helpful also received the order the next morning. Thanks, team”

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Posted 6 years ago

“I Ordered a 6.5 hoverboard and hoverkart for my kids birthday. It came the next day, and when my kid opened it on his birthday he went on it straight away and hasn't got off it since! It's a brilliant present and i would recommend it to everyone! Brilliant customer service, too! They'll answer all your questions and give you all the information you need Thank you!!”

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Posted 6 years ago

SEGBO is rated 4.1 based on 479 reviews