Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.48

4.5 Rating 5,557 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both optician and hearing consultant at Scrivens, Widnes are unbelievable. The care and attention they provide are second to non. More than satisfied. Thank you. Pam Warburton”

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(Widnes) - Posted 1 year ago

Hi Pamela, thank you for your wonderful review! We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 1 year ago

“Always a pleasure to visit my opticians in Weymouth the service from everyone is always the very best, I am very fussy when it comes to choosing something that you have to wear and that is on show every day. Time and patience is taken to make sure every thing is just so and that I am happy when I walk out of the door.”

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(Weymouth) - Posted 1 year ago

Hi Craig, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Weymouth.

Posted 1 year ago

“I came to the Fakenham branch last week during my eye test I found the optician quite abrupt . I have mental health problems and had to leave before the examination was over . On coming home and speaking to my wife she had the same experience when she took our son to see the same Optician .”

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Posted 1 year ago

Hi Simon, thank you for your review. We’re sorry to read you had such a frustrating experience, but we really appreciate you bringing this issue to our attention.

Posted 1 year ago

“Melissa and carys were very helpful and made the process easy”

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Posted 1 year ago

Hi, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 year ago

“Excellent service from my local branch in South Shore Blackpool. I chose them as I had previously attended with my husband for a Hearing Test. Was impressed by the quality of service he received so visited for my eye test. Was made welcome from the start and my eye test was done thoroughly and professionally. There is a good range of frames to choose from and my prescription and choice of lenses was explained. I would recommend this Company to my family and friends. You receive a warm welcome from helpful and professional staff Thank you.”

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(Blackpool) - Posted 1 year ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“I cannot recommend chesterfield scrivens enough ,they are so friendly and helpful from the lovely lady that tested my eyes to the staff that helped me pick my glasses 🤓. Even down to helping me choose within my budget . Blummin brill ,I won’t go anywhere else .”

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(Chesterfield) - Posted 1 year ago

Hi Hayley, thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“Best servse”

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Posted 1 year ago

Hi, thank you for your wonderful review!

Posted 1 year ago

“Good experience, knowledgeable staff.”

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Posted 1 year ago

Hi, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 1 year ago

“I found the staff friendly, professional and through and helpful.”

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Posted 1 year ago

Hi, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 year ago

“Excellent service from both hearing and sight adminitrators, nothing was to much trouble”

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Posted 1 year ago

Hi Graham, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“My visit to Scrivens Optition’s at Gorse Covert, Loughborough last week was excellent. Good customer care and attention to detail by all of the team. I will definitely return when my next sight test is due.”

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(Loughborough, Gorse Covert) - Posted 1 year ago

Hi Linda, thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“I feel that I ought to compliment you on the service and attention received at your Lymington branch. The manager and staff are very considerate and explain things as they carry out tests or make suggestions. My recent eye test carried out by Jason was excellent even though the results were a bit of a blow.”

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(Lymington) - Posted 1 year ago

Hi June, thank you for your wonderful review! We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 1 year ago

“Fantastic eye examination by Caroline & recommendation of which varifocal lenses would best suit me. Hayley the optical assistant was so helpful in choosing a frame for me, has the patience of a saint! She explained all the measurements that needed to be taken as this was my first pair of varifocals. Looking forward for glasses to be ready & trying them out. Thank you Hoddesdon branch.”

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(Hoddesdon) - Posted 1 year ago

Hi, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Hoddesdon.

Posted 1 year ago

“Had a new hearing aid fitted and synced with existing one by Emma at Plumstead Road Norwich branch. Excellent, friendly service and great not to have to go the hospital for this service. Emma helped me set up the app to control my hearing aids, something i had not been made aware of before. Lovely to be able to make an appointment and be seen on time. Would definitely recommend.”

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(Norwich Plumstead Road) - Posted 1 year ago

Hi, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 year ago

“I would recommend this company to anyone i found the service exellent in every way possible.i have never had an eye test like it before.The staff were fantastic so well organised ,Thanks to them i was offered an emergency appointment within one hour of leaving there shop at the local hostpital Thank you all staff for your exelllent service,”

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Posted 1 year ago

Hi Maureen, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“Excellent service for eye test for my dad myself and brother ⭐️”

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Posted 1 year ago

Hi Muhammad, thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“Excellent service from all at Weoley Castle, Birmingham. Went for eye test was offered hearing test as well (Passed!). Thank you Patrick for all your help and assistance, please pass thanks to Hayley and the Optician. Looking forward to getting my new glasses.”

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(Weoley Castle) - Posted 1 year ago

Hi Brian, thank you for your wonderful review! We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 1 year ago

“I've used Scrivens opticians for many years now. The staff are very friendly and good at their jobs, the ladies always help me choose my new glasses. Highly recommended.”

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Posted 1 year ago

Hi, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 1 year ago

“Kingstanding, Birmingham Branch. Had an appointment with Khalid for hearing aid review. He was EXCELLENT. Very good customer service. He was very knowledgeable, helpful and friendly. Scrivens should be very proud to have him as a member of staff.”

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(Kingstanding) - Posted 1 year ago

Hi Elaine, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 year ago

“Excellent service from the Midsomer Norton branch, Great customer service, all staff very helpful and delivery of new glasses quicker than expected. Will be using again.”

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(Midsomer Norton) - Posted 1 year ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 5,557 reviews