Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.48

4.5 Rating 5,627 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using this opticians in Peacehaven. Having used paw savers previously , and I have received Utterly fantastic service by all at Scrivens. The branch was well staffed, all of whom were polite, professional, helpful and attentive. Very thorough tests, everything explained by knowledgable staff. Huge choice of frames. Fantastic . 5* Will recommend and not go elsewhere now. Thank you”

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(Peacehaven) - Posted 2 weeks ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 1 week ago

“We visited our loval Scrivens in Witney today, the staff very friendly, professional and helpful.”

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(Witney) - Posted 2 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 week ago

“The service at my local Scrivens in Willenhall is excellent. I find staff very friendly, professional and efficient.”

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(Willenhall) - Posted 2 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 2 weeks ago

“Fantastic service from Witney team today. They really need some praise. I went in for basic advice and spectacle adjustment and they were all helpful, keen, clear and supportive. They made me feel really welcome and valued. I will certainly be back and recommend. Many thanks Go team Witney! Deb Arrowsmith”

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(Witney) - Posted 2 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Witney.

Posted 2 weeks ago

“Absolutely lovely staff, very friendly, always accommodating and are great with children. They go above and beyond for their customers.”

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Posted 2 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 weeks ago

“Wonderful service from from delightful front of house staff and a thorough eye test performed with patience and professionalism. All questions answered satisfactorily. Many thanks for your patience, tolerance and forbearance.”

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Posted 2 weeks ago

Thank you for your wonderful review!

Posted 2 weeks ago

“I visited High Wycombe Store I had spoken previously with a Young man on the phone called Aaron , extremely friendly happy and helpful . At my appointment I had the pleasure of meeting this young man . Greeted with a gorgeous smile friendly nature and extremely helpful , he dealt with my appointment with experience and high quality customer care Highly Recommend them”

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(High Wycombe) - Posted 2 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 weeks ago

“So helpful, the staff really put my husband and myself at ease. Definitely going to recommend this opticians.”

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Posted 2 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 2 weeks ago

“chose glasse and step an carl help very good”

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Posted 2 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 weeks ago

“The store I visited was Brandon, Suffolk. 21,03.25 This was my 1st visit today as I need my yearly check and I had recently heard some positive comments from friends. I had visited them the day before and was given an appointment the next day. On arrival I was welcomed warmly and as expected went through the usual questions regarding health history and general medical past. My full eye exam was then carried out in a very professional and courteous manner. During the exam everything was explained and then was given the results via a face to face talk with the optometrist. Once finished I was also given a hearing check . I did not need glasses and was not pressured into purchasing any. A 1st class service from start to finish and I would not hesitate in recommending them”

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(Brandon) - Posted 2 weeks ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 2 weeks ago

“Just had my eyes examined and tested at Halesowen branch of Scrivens opticians. Excellent service from the optician and advisor regarding eyesight and glasses. Thank you”

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(Halesowen) - Posted 2 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 weeks ago

“Blackburn provide an extremely poor audiology service. My vulnerable mother in law has been left for deaf since Scrivens have still not provided the fix that was paid for, over the phone, 21 days ago.”

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Posted 2 weeks ago

“I contacted Sasha Dicken of the Bedminster Branch BS3 4EY regarding my hearing aids. She very kindly fitted me in for an appointment at short notice. Having explained my problem she checked and added several programmes to my hearing aids to help solve the issues. Furthermore, she took the time to set up the Scrivens App on my phone to make life easier for me. I like to say many thanks for a speedy and professional service. I would certainly recommend Scrivens.”

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(Bedminster) - Posted 3 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 2 weeks ago

“I have been coming to Scrivens Feltham for 32 years, Really happy with the service I tried other opticians in the area and wasn't as happy as with Feltham branch, Patty and Dipesh amazing as always and always made me feel welcoming.”

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(Feltham) - Posted 3 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Feltham.

Posted 2 weeks ago

“Very good and helpfull in my situation also made to fell at ease”

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Posted 3 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 weeks ago

“Had appointment on 19/3/25 and had a 5* experience at the Wallasey store, staff were great, the eye test was thorough and was given excellent advise on glasses, they also did a hearing screening on my husband and booked in for a full check up(ive been trying for years to get him in).Steph and Karl are fab!!!!”

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(Wallasey) - Posted 3 weeks ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 3 weeks ago

“Very Happy with the service you have provided 9”

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Posted 3 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 weeks ago

“I brought my mother (who has dementia and lives in a nursing home) in for an NHS hearing test recently. The team looked after her brilliantly and the audiologist was very good at explaining the process and how to use her new hearing aids. They have made such a difference to her life - she is able to enjoy conversation again and listen to birdsong and classical music. She adpated to the new hearing aids very quickly and the additonal cognitive stimulation that her improved hearing brings to her daily activities will really support how well she copes with a dementia diagnosis. Thank you, Scrivens Clifton team!”

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(Clifton) - Posted 3 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 3 weeks ago

“great service from walking through the dooor until i left.even rang a taxi for me”

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Posted 3 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 3 weeks ago

“The staff was exceptionally caring and I was grateful to Michelle for the help she provided. For the first time I was able to hear my alarm clock ticking. Looking forward to my follow up appointment. Thank you!”

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Posted 3 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 weeks ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 5,627 reviews