Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.48

4.5 Rating 5,627 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had my new hearing aids from Pershore Road Birmingham B30 3Eg , the audiologist was very professional, understanding and friendly. doing his best to adjust my new aids to my hearing problem . the staff in the shop were first class , they done their best sort out the new hearing aid to get it fit more comfortable . at all times they were friendly and caring . if i could give 10 stars i would .”

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Posted 1 month ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 month ago

“Had an eye test at Huddersfield store, staff were all friendly and professional and made for a very pleasant experience.”

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(Huddersfield) - Posted 1 month ago

Thank you for your wonderful review!

Posted 1 month ago

“Fantastic staff. Very friendly and professional”

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Posted 1 month ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 month ago

“Excellent service,friendly and I have found the results 100%”

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Posted 1 month ago

Thank you for taking the time to leave us such a nice review!

Posted 1 month ago

“Took both my children for their first eye test, in Tewkesbury scrivens branch Gloucestershire. The staff and the optometrist put both of them at ease as they were both nervous. My eldest needed glasses and the staff were so helpful with helping her decide which glasses. Her Glasses arrived within a week and managed to got her an appointment for fitting the same day.”

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(Tewkesbury) - Posted 1 month ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Tewkesbury.

Posted 1 month ago

“I had a hearing test and check up today in Scrivens in Princess Victoria Street in Clifton Village, Bristol and I am very happy with the results. Both Michael and Elly were very helpful and explained things so clearly and set me up with my new hearing aids. I am delighted with the service and wanted to let you know just how pleased I am. Also Nina is always incredibly helpful, efficient and kind. A wonderful team!! Please pass on my thanks to them as they always go the extra mile and i so much appreciate it. Best wishes from , Carol Haywood”

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(Clifton) - Posted 1 month ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 month ago

“staff are friendly & helpful . Also the optician listens and answers my questions in detail . You never have to wait more than a few minutes . They test your hearing too . All under one roof . So convenient . I am a pensioner from Swinton Mexborough .”

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(Mexborough) - Posted 1 month ago

Thank you for your wonderful review!

Posted 1 month ago

“A huge thank you to the wonderful team at Scrivens in Fordhouses! After my auntie had an unfortunate fall at my nan’s wake and broke her glasses, they were incredibly kind and helpful. They quickly replaced the frame and made the whole process stress-free during a difficult time. Friendly, professional, and truly caring service—I can’t recommend them enough!”

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(Fordhouses) - Posted 1 month ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 month ago

“The staff at Kings Heath shop are the best 👍 they are very polite and will go out of their way to sort out any problems for the customers their customer service is number 1 👌thank you all”

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(Kings Heath) - Posted 1 month ago

Thank you for taking the time to leave us such a nice review!

Posted 1 month ago

“A very friendly, respectful and caring service from the ladies at the Driffield branch. They have always put my needs first which I really appreciate. Over the years I value and respect their service and honesty when I am choosing a new pair of glasses 👓, the ladies will always let you know in the nicest way possible whether the frames fit my needs. What I also value is the excellent examination of my eyes from the optometrist. I am more than happy to recommend Scrivens opticians to all I meet. Thank you 😀”

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(Driffield) - Posted 1 month ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Driffield.

Posted 1 month ago

“Very efficient and friendly service in a long established firm in the centre of town. They had s wide range of frames to suit everyone and my specs were ready in just a week with no problems. I would recommend them to anyone.”

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Posted 1 month ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 month ago

“Last optician just kept changing my glasses but as soon as I saw Scrivens optician she saw what problems were and sent me for treatment all sorted now. Staff so pleasant and friendly nothing too much trouble would definitely recommend them. Easy ordering reasonable prices and prompt delivery a big thank you to the staff.”

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Posted 1 month ago

Thank you for your wonderful review!

Posted 1 month ago

“Went to scrivens at kingstanding circle very friendly and professional and very helpful choosing a pair of glasses highly recommend”

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Posted 1 month ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 month ago

“Excellent and frendly”

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Posted 1 month ago

Thank you for taking the time to leave us such a nice review!

Posted 1 month ago

“I was treated very well at my appointment for my glasses and have hearing aid assessment Friday same place I was well looked after staff were very helpful and went above and beyond in helping me choose my glasses thank you”

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(New Brighton) - Posted 1 month ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in New Brighton.

Posted 1 month ago

“Excellent service, welcome by friendly staff, clear checks and information, time to look for glasses and no feeling of being rushed. Tonbridge branch is fantastic with an excellent manager and team.”

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(Tonbridge) - Posted 1 month ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 month ago

“My local chosen Scrivens opticians ( Kentish Town) has an excellent staff, both the resident optician and assistants. I still continue to use them in spite of having moved an hour away. Regarding the survey form - many of the questions are patronising in tone and assumptions of sloth post 60.”

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Posted 1 month ago

Thank you for letting us know about this, your feedback helps us get better.

Posted 1 month ago

“Have found my new hearing aids have really helped which is such a relief! Just awaiting new glasses and found the Staff so helpful and kind 😊”

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Posted 1 month ago

Thank you for your wonderful review!

Posted 1 month ago

“Have found my new hearing aids have really helped which is such a relief! Just awaiting new glasses and found the Staff so helpful and kind 😊”

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Posted 1 month ago

“Excellent service. Delightful,and helpful staff.”

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Posted 1 month ago

Thank you for taking the time to leave us such a nice review!

Posted 1 month ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 5,627 reviews