Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.48

4.5 Rating 5,517 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent all round service!”

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Posted 3 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 weeks ago

“Excellent service from everyone, Rachel the Optician, Amy the lady who measured me for my new glasses, and Kerry at front of house. 100% service thank you.”

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Posted 3 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 3 weeks ago

“Cheadle, Staffs. First eye test for many years. Very informative, friendly staff. Thank you for your help with dry eyes.”

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(Cheadle) - Posted 3 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 3 weeks ago

“I am a very recent customer of Scrivens in Chipping Norton. The whole experience from making the initial appointment to picking up my new prescription today was excellent in every way. The optometrist, Jaswinder Kandola,was a model of professional care who was clear in her advice and judicious in her technical judgement. The customer facing staff were uniformly pleasant and professional. Congratulations to all in the Chipping Norton premises of Scrivens.”

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(Chipping Norton) - Posted 3 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 weeks ago

“Spoke to Che on the Customer Care Line. Friendly, professional, efficient and helpful. And patient. Absolute Top Marks.”

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Posted 3 weeks ago

Thank you for your wonderful review!

Posted 3 weeks ago

“Very poor service. My appointment was rushed. I was given very little explanation of my hearing loss. My hearing aids were shoved at me , again with little explanation. I was told someone would phone me after 2weeks. Nobody phoned. Very disappointing service”

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Posted 3 weeks ago

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. If you could email customercare@scrivens.com with more information, we would love to make things right if you give us another chance.

Posted 3 weeks ago

“was seen straight away, large amount of lens to choose from,and prices to suit everyone was friendly and helpful looking forward to picking up new glasses soon”

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Posted 3 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 weeks ago

“Very nice service, very nice lady ophthalmologist. I recommend.”

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Posted 4 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 3 weeks ago

“A wonderful friendly and professional service from start to finish.”

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Posted 4 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 3 weeks ago

“The staff are both friendly and professional. They make you feel confident in their hands, as they come across as being very well trained. In particular I was made to feel comfortable about my hearing which I was slightly embarrassed by. But I now feel more confident about. The eye test was done in a nice relaxed way and not rushed as in other opticians.”

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Posted 4 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 weeks ago

“Thank you for a first class service where everything is explained so a layman can understand what is happening & needed. I am looking foreward to receiving my driving glasses”

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Posted 4 weeks ago

Thank you for your wonderful review!

Posted 3 weeks ago

“Thankyou! Had excellent service from you especially after being late for my appointment!”

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Posted 4 weeks ago

Thank you for the excellent review!

Posted 4 weeks ago

“The branch in Hainault were amazing. The optometrist and the team explained everything to me.”

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(Hainault) - Posted 4 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Hainault.

Posted 4 weeks ago

“very friendly & everything explained as too what was happening thoroughly excellent service thank you”

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Posted 4 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 4 weeks ago

“Lovely care, advice and support for my sister who has learning difficulties during her eye test. Would definitely recommend.”

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Posted 4 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 weeks ago

“Thank you for your help with my problem regards the flashing lights I was getting in my eye. Now been assessed by the action you suggested and fingers crossed all sorted. Regards”

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Posted 4 weeks ago

Thank you for your wonderful review!

Posted 4 weeks ago

“A very good eye test by AJ, I was made to feel calm & relaxed. The staff in Scrivens, Bilston are always very helpful I would definately recommend them to anyone”

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(Bilston) - Posted 4 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 weeks ago

“Very welcoming and helpful.”

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Posted 4 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 weeks ago

“Very good service and friendly staff”

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Posted 4 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 4 weeks ago

“Extremely nice people to talk with. Helpful. Informative. I always enjoy my visits to scrivens westbourne. Just great people giving a great service. Awesome glasses.”

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(Westbourne) - Posted 4 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 weeks ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 5,517 reviews