Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.48

4.5 Rating 5,554 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

Company Reviews

Metrics

Info

About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

Visit Website

Phone:

0121 456 8700

Write Your review

Tell us how Scrivens Opticians & Hearing Care made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My recent visit to the Market Deeping centre went very well with service from efficient and friendly staff”

Helpful Report

(Market Deeping) - Posted 10 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Market Deeping!

Posted 10 months ago

“The staff were polite, friendly and knowledgeable about the products. The consolation made me feel the operation was a success.”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave us such a nice review!

Posted 10 months ago

“An absolute pleasure seeing the guys at this establishment. They were articulate professional and very helpful, and made the experience a pleasant one for me. I am now a converted customer to Scrivens Opticians & Hearing Care”

Helpful Report

Posted 10 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 10 months ago

“Everyone very friendly and helpful”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave us such a positive rating!

Posted 10 months ago

“Really friendly and helpful staff. Thorough sight test and eye examination. It was worth seeking this independent opticians and compares favourable against other chains”

Helpful Report

Posted 10 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 10 months ago

“Its actually a pleasure to go into the Rugeley store as the staff are so friendly. For anyone that is a little wary about having anything done, eyes ears, then the staff will always put you at ease. Having said that, they are so professional too”

Helpful Report

(Rugeley) - Posted 10 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Rugeley!

Posted 10 months ago

“Love the staff especially Leah she's lovely”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave us such a positive rating!

Posted 10 months ago

“Rhyl staff are always so polite and caring always a pleasure to go there”

Helpful Report

(Rhyl) - Posted 10 months ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 10 months ago

“Excellent service from all that I encountered , really top drawer”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave us such a nice review!

Posted 10 months ago

“Very friendly optician and explained everything very well”

Helpful Report

Posted 10 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 10 months ago

“Always very helpful and feel confident that my eye sight is being looked after properly by professionals”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave us such a nice review!

Posted 10 months ago

“I've beenu going to the same shop for years, but assistants are very helpful, nothing too much trouble.”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave us such a positive rating!

Posted 10 months ago

“On my first eye test with Scriven's they picked up on an issue that my previous opticians never spotted in 15 years. They then referred me to hospital for treatment which was successful so obviously I am a happy customer. Should of gone to Scriven's in the first place”

Helpful Report

Posted 10 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 10 months ago

“Would recommend all my friends to you. Have done already for Hearing test so good Now l will do the same with eye test thank you so much 👏👏👏👏”

Helpful Report

Posted 10 months ago

Thank you for your wonderful review! We look forward to assisting you again in future.

Posted 10 months ago

“Poor people skills. Would not recommend to anyone”

Helpful Report

Posted 10 months ago

Thank you for letting us know about this. Your feedback helps us get better. If you could email customercare@scrivens.com, we will look into this issue and hope to resolve it promptly and to your satisfaction.

Posted 10 months ago

“Very efficient service at short notice. Great explanation of procedures and relaying information regarding the problem I have.”

Helpful Report

Posted 10 months ago

“Very efficient service at short notice. Great explanation of procedures and relaying information regarding the problem I have.”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave us such a nice review!

Posted 10 months ago

“Excellent personal service and care”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave us such a positive rating!

Posted 10 months ago

“Always feel I have had the best care and advice from Scrivens, Stamford. Referred recently for cataract surgery, which has been carried out quickly and improved my eyesight beyond measure. Recommend 100%.”

Helpful Report

(Stamford) - Posted 10 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 10 months ago

“Very professional, helpful and friendly staff all round. It was my first visit and am disabled so was apprehensive about my visit but they were all very kind. It was much appreciated. Would certainly recommend. Stamford, Lincs branch.”

Helpful Report

(Stamford) - Posted 10 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Stamford!

Posted 10 months ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 5,554 reviews