Screentextiles Reviews

Name: Screentextiles
Rating: 4.78

4.8 Rating 1,160 Reviews

94 %

of reviewers recommend Screentextiles

Company Reviews

Product Reviews

Metrics

4.8

Based on 1,160 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Screentextiles 5 star review on 13th November 2024

Lisa Beston

Screentextiles 5 star review on 24th October 2024

Anonymous

Screentextiles 5 star review on 27th September 2024

Melinda Nicholds-Brown

Screentextiles 5 star review on 16th May 2024

Stephen Marsh

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Durable, everyday wear ultra cotton t-shirts are now difficult to buy on normal high streets. Screentextiles has been handy as they stock a variety of brand names of t-shirts, tops, etc. Ordered online a number of t-shirts at a reasonable price; they arrived well-packaged and in good time. Very satisfied with my purchase.”

Helpful Report

Posted 1 week ago

Hi Hitesh, Thank you for your thoughtful review! We're glad to hear that you found our range of ultra cotton t-shirts to be just what you needed, and that your order was well-packaged and delivered promptly. We appreciate your support and look forward to your next order! 😊 Kind regards, Screen Textiles

Posted 1 week ago

“Very qucik, but no repsponse to my email to cusomter service and the struggle to change address with that VAT not bening accepted which lead to the PO address as it wasnt clear why it wasnt accepting my VAT number.”

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Posted 2 months ago

“Hoodie was too big . Sent back no problem . Thanks”

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Posted 4 months ago

Hi Andrew, Thanks for leaving feedback with us. For any assistance with the sizing of our garments, please don't hesitate to get in touch with our helpful team on 01928 571522 or email info@screentextiles.co.uk. Kind regards, Screen Textiles

Posted 4 months ago

“Delivery is second to none. Orders always arrive quickly. Unfortunately, the pouches that we order seem to not go through a rigorous quality control. They can be lopsided, unevenly sewn and zips need to be refitted. It's hot or miss. We generally have to alter and re-sew about 30% of the ones we receive. We will continue to buy, but with the understanding that a portion of them are in need of repair and cannot be used immediately.”

Helpful Report

Posted 6 months ago

Hi, Thanks for leaving feedback. We apologise for the inconvenience caused by the condition of your order. If you would like to email info@screentextiles.co.uk, our helpful team will be able to assist you further with sorting out this issue. As a friendly reminder, our phone line is also available from Monday to Friday, 9am-5pm. Kind regards, Screen Textiles

Posted 6 months ago

“T-shirts were a fantastic buy and would certainly recommend. The bag was a little smaller than expected but nonetheless a very good purchase. Overall, highly satisfied with the experience.”

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Posted 6 months ago

Hi William, Thanks for leaving a review with us, we appreciate your feedback. 🙂 Just a friendly reminder, we have a specification tab that shows a full product specification sheet with all the sizing information you need before making a purchase. If you have any questions about product sizing, please don't hesitate to reach out to our friendly team for expert assistance. We're here to help! Kind regards, Screen Textiles

Posted 6 months ago

“T-shirts I ordered came quickly which was good and they were good quality but unfortunately I’ve sent them back as I don’t think they were true to size as such a large women’s was more like a medium and the XXL I ordered did not fit an xxl size.”

Helpful Report

Posted 7 months ago

Hi Holly, Thanks for leaving feedback. We apologise for any inconvenience caused by the sizing of the product you ordered. As a friendly reminder, under the full product specifications tab, there is a full-size guide, including all the garment sizes you need to consider before making a purchase. Furthermore, for any assistance with our sizing guide and product information, please don't hesitate to call us on 01928 571522, or you can email info@screentextiles.co.uk, and our friendly team will be happy to help. Kind regards, Screen Textiles

Posted 7 months ago

“My parcel did not arrive unfortunately, this was to be fair the couriers fault as they left it on the drive to be stolen . When I contacted Screentextiles I dealt with Connor who I found extremely unhelpful and quite rude , I escalated this to the Manager Chris who immediately refunded my purchase as a gesture of goodwill, just a shame for this company that one member of staff giving them not the best reputation.”

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Posted 7 months ago

“I was expecting my delivery within a couple days of ordering (as mentioned 1-2 days), only to have waited over 5 days due to order being lost in transit. Once I phoned up customer service, they apologised & re-arranged the order which got virtually sent the next day which I was happy with :)”

Helpful Report

Posted 9 months ago

Hi Bhupinder, Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear you are happy with our service. Our team is happy to assist you with any order inquiries at 01928 571522 or via email at info@screentextiles.co.uk. 🙂 Kind regards, Screen Textiles

Posted 9 months ago

“Products and delivery spot on however I don't find it acceptable to package 18 t shirts in a 4 foot box”

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Posted 10 months ago

Hi Cheryl, Thank you for leaving feedback with us. We apologise for any inconvenience caused and agree that this situation is unusual. We will address your concern with our warehouse packaging team to ensure it does not reoccur in future orders. Kind regards, Screen Textiles

Posted 10 months ago

“T shirts come fine but this time I had some problems with the packaging! All 22 t shirts came in one tiny packaging bag which had ripped and the shirts were hanging out and were dirty from delivery so had to wash them before I could use them”

Helpful Report

Posted 10 months ago

Hi Nia, We are sorry to hear about this. Sometimes, issues can occur during transit. If you have any problems with your garments, please don't hesitate to contact us as we are always ready to help and can arrange suitable replacements if necessary. We apologise for any inconvenience caused and hope to hear from you soon. Kind regards, Screen Textiles

Posted 10 months ago

“Recently purchased the RESULT WORK-GUARD Vostex Long Coat from Screentextiles. Fantastic service. Coat was delivered the following morning, just in time for the cold snap 🥶. The jacket is a good size . I normally take an XL (1.72m and a 48” chest size with a 36” waist) so I ordered the XXL. Perhaps an inch or solong in the sleeve , but then better long than short. This is a really warm coat, not had the opportunity to see what it’s like in the rain, but was caught in a short snowstorm and no wet stuff got through, so would imagine it’s going to be dry in the rain.”

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Posted 1 year ago

Hi Andrew, Thank you so much for leaving a review! 🙂 We're thrilled to hear that you had a fantastic experience with our service. It's great to know that the coat was delivered promptly and just in time for the cold. While you haven't had a chance to test it in the rain yet, we believe it will perform just as well in keeping you dry. Your feedback is greatly appreciated by us, and we look forward to your next order! Kind regards, Screen Textiles

Posted 1 year ago

“Hi Gary, This was my first time in ordering from Screentextiles, I’m very impressed with the delivery and quality of the items. Unfortunately, I’ve tried to place an order and the item is out of stock. I’ve requested an email to let me know when they’re back in stock so hopefully it won’t be too long as I have orders to fulfill Many thanks Janine”

Helpful Report

Posted 1 year ago

Hi Janine, Thank you for taking the time to give Screentextiles a 4-star rating! We are thrilled to hear that you were impressed with the delivery and quality of the items you ordered. We apologise for the inconvenience caused by the item being out of stock. Rest assured, we have received your request for an email notification once the item is back in stock. We understand the urgency to fulfill your orders and will do our best to minimise the waiting time. Once again, thank you for your feedback and for choosing Screentextiles. We appreciate your support and look forward to serving you again soon. Kind regards, Screen Textiles

Posted 1 year ago

“It’s a lovely little jumper but slightly smaller than expected for my grandchild’s toy. There were no measurements, just Small, Medium and Large options. I assumed the large one would be too big for a 15” toy, and bought the medium, but it would probably have been the correct size. If the measurements had been provided I would have the correct one now.”

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Posted 1 year ago

“Good quality and fast delivery and would recommend to others”

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Posted 1 year ago

Hi Heather, Thank you for leaving a kind review with us. We are happy you are pleased with our service! Kind regards, Screen Textiles

Posted 1 year ago

“No response when asked for a quote for logos on the bags I purchased”

Helpful Report

Posted 1 year ago

Hi Julie, We are sorry to hear about this. Unfortunately, we can not see any email from you on our system. If you still require a quote, please call us on 01928 571522 or email info@screentextiles.co.uk, where one of our friendly team will gladly assist you. 🙂 Kind regards, Screen Textiles

Posted 1 year ago

“Only received half my order was told it would take a couple of days for the balance, I am waiting for this. It would be helpful when posting orders with a note explaining this so the customer is aware with a date when to expect the balance. Also, trouble getting through using your phone number, for some reason after a few rings a recorded message comes up saying we could not complete this call and then cuts you off!”

Helpful Report

Posted 1 year ago

Hi Pia, Thank you for leaving a review with us. We will pass on your feedback to the right team to ensure everything gets sorted out for you. In the meantime, if there is anything else we can assist with, please don't hesitate to get in touch with our helpful team. Kind regards, Screen Textiles

Posted 1 year ago

“Came quickly Bit off putting only outer bag for packaging so bit screwed up. Washed well though. Fitting a little snug on sizes as mentioned by other buyers. Generally pleased with purchase. Looks nicely made and value for money.”

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Posted 1 year ago

Hi, Thank you for the positive review. We are happy you are pleased with our service and appreciate your feedback! Kind regards, Screen Textiles

Posted 1 year ago

“Hi, ordered 2 tops from them thinking that XL would fit but they were far too small.Im a 42 inch bust size,so ended up returning them for a 3XL which fitted perfect.No problems with returns,they were so helpful, thank you.Jayne Taylor”

Helpful Report

Posted 1 year ago

Hi Jayne, Thank you for leaving a review. We are glad to hear that our return process went smoothly for you and that you were able to find the perfect size. We appreciate you taking the time to share your experience with us, and if you require any assistance with our sizing information, please don't hesitate to get in touch on 01928 571522 or email info@screentextiles.co.uk, where one of our advisors will be happy to help. 🙂 Kind regards, Screen Textiles

Posted 1 year ago

“Ordered tea towels to block print onto. Haven't used them yet but they are a good size and look decent quality. Delivery was very quick.”

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Posted 1 year ago

Hi Diane, Thank you for leaving a review! We appreciate your positive feedback on our service. Kind regards, Screen Textiles

Posted 1 year ago

“Exceptional service and speed, Shame about the postage costs”

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Posted 1 year ago

Hi Simon, We appreciate your feedback on our service and are pleased you are happy with your order. Many thanks, Screen Textiles

Posted 1 year ago

Screentextiles is rated 4.8 based on 1,160 reviews