Screentextiles Reviews

Name: Screentextiles
Rating: 4.78

4.8 Rating 1,127 Reviews

94 %

of reviewers recommend Screentextiles

Company Reviews

Product Reviews

Metrics

4.8

Based on 1,127 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Screentextiles 5 star review on 13th November 2024

Lisa Beston

Screentextiles 5 star review on 24th October 2024

Anonymous

Screentextiles 5 star review on 27th September 2024

Melinda Nicholds-Brown

Screentextiles 5 star review on 16th May 2024

Stephen Marsh

Anonymous

Anonymous // 01/01/2019

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“Great product and great price and great delivery !!”

Helpful Report

Posted 1 year ago

Hi Nikita, Thank you for leaving positive feedback! Your review is greatly appreciated by us. Kind regards, Screen Textiles

Posted 1 year ago

“I like that I can get express delivery and the quality of the bags is second to none! I previously used to place an order with China but it's much nicer to do business with a UK company. It's also nice that you're not limited by min order quantities. When you're trying to start a business.”

Helpful Report

Posted 1 year ago

Hi Anita, Thanks for leaving a positive review. We are delighted to hear you are happy with our service and appreciate your feedback. We look forward to your next order with us.🙂 Kind regards, Screentextiles

Posted 1 year ago

“Fantastic bags which will be ideal for my daughters baby shower. As described and arrived super quick.”

Helpful Report

Posted 1 year ago

Hi Tracey, Thank you for the positive review. We are delighted to hear you are happy with our service and appreciate your feedback! 🙂 Kind regards, Screentextiles

Posted 1 year ago

“Absolutely awful company! They robbed me of £32! I ordered multiple items 3 months ago and after receiving no word from them I tried to claim a refund and they only refunded me £72 out of a £109 order! Do not trust a company who would do this to honest folks in desperate times. Shameful behaviour! Don’t support this morally bankrupt company”

Helpful Report

Posted 1 year ago

Hi, We are sorry to hear about this. We can see via your DPD tracking information that there was a missed delivery on the 18th of January, the day after your order was placed. This delivery was again refused on the 19th of January and returned to the DPD depot. You can see these tracking details via an email that we sent on the morning of delivery, we have checked the tracking through this link, and it seems to be working as expected, We were first aware of this issue when you opened a Paypal dispute for £76.19, not the total amount. After seeing your request for a refund of £76.19, we promptly refunded you, presuming you had received part of your order. If you had asked for a refund for the total amount, we would have refunded the full amount. Only after this did we receive a follow-up message on Monday from PayPal stating you had requested the extra money owed, which we swiftly honoured. The next and only correspondence we received directly from you was an email threatening to ruin our business. To which we responded for further details. We can see that you emailed us on Saturday, the 18th of March, and we responded on Monday 20th of March, when our offices were back open and actioned a refund for the remaining funds owed - no money has been 'robbed'. If there is ever an issue with an order and you haven't received your goods within the estimated 1-2 working days, please get in touch with us via 01928 571 522, where our phone lines are open Monday-Friday, 9 am-5 pm. You can also contact us via email at info@screentextiles.co.uk or pop into our website live chat. Unfortunately, we cannot act on an issue without being made aware of it. Please be aware that we do not tolerate smear campaigns. Your behaviour is unacceptable, especially since our helpful team has done everything efficiently and swiftly to resolve the matter once we were made aware. A copy of this review has been passed to our legal team, who will contact you shortly. Kind regards Screen Textiles

Posted 1 year ago

“Great tea towels at a very affordable price. I particularly like the tag to hang it up on.”

Helpful Report

Posted 1 year ago

Hi Ian, Thank you for the positive review! Your feedback is greatly appreciated by us.🙂 Kind regards, Screentextiles

Posted 1 year ago

“Ordered x4 jute bags and they arrived within two days. Amazing quality, item exactly as pictured, perfect for DIY projects as bulk price is extremely cheap. Will definitely order again.”

Screentextiles 5 star review on 14th March 2023

Helpful Report

Posted 1 year ago

Hi Marta, Thank you for the positive review! We are delighted you are happy with your order and greatly appreciate your feedback on our service. We look forward to your next order with us.🙂 Kind regards, Screentextiles

Posted 1 year ago

“Good speedy service”

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Posted 1 year ago

Hi Norman, We appreciate your positive feedback on our service. 🙂 Many thanks, Screentextiles

Posted 1 year ago

“Disappointed with the bags I purchased. They were extremely creased and even after steam ironing them, the creases were still very visible. They were required for printing on, and the deep creases make it very difficult. Not impressed.”

Helpful Report

Posted 1 year ago

Hi Elizabeth, We appreciate your feedback. We are sorry to hear you weren't too pleased with your order. If you think there is an issue with your order, please get in touch with our helpful team at 01928 571522 or email info@screentextiles.co.uk, where we can look into this for you. Kind regards, Screen Textiles

Posted 1 year ago

“I have used Screentextiles for a few months now, they have always been very good and they prices are very reasonable. I use them for my business printing t shirts and I would recommend them to anyone.”

Helpful Report

Posted 1 year ago

Hi Caroline, Thank you for the positive review. We appreciate your feedback and are delighted to hear you are happy with our service. We look forward to your next order with us! 🙂 Kind regards, Screen Textiles

Posted 1 year ago

“Easy web site at right price with prompt delivery”

Helpful Report

Posted 1 year ago

Hi Phil, Thank you for the positive feedback! We appreciate your review and are pleased you are happy with our service. 🙂 Kind regards, Screen Textiles

Posted 1 year ago

“Great quality, unbelievable prices, brought for craft sublimation. Have purchased again since.”

Helpful Report

Posted 1 year ago

Hi Amanda, Thank you for leaving positive feedback. We are happy you are pleased with your order and appreciate your review! 🙂 Kind regards, Screen Textiles

Posted 1 year ago

“Great product at an amazing price. Fast delivery, would recommend.”

Helpful Report

Posted 1 year ago

Good afternoon, We appreciate you leaving a positive review with us! Many thanks, Screen Textiles

Posted 1 year ago

“The tunic I ordered was perfectly fine but it was too short for me”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for leaving a positive review with us. We appreciate your feedback. For a more accurate size, please see our product spec sheet that displays garment sizes - this is displayed on the full product specifications tab, which we recommend our customers take a look at before purchase. Kind regards, Screen Textiles

Posted 1 year ago

“Really happy, good quality hat and speedy delivery, would definitely recommend.”

Helpful Report

Posted 1 year ago

Hi James, We are delighted to hear you are happy with our service and greatly appreciate your positive review! Many thanks, Screentextiles

Posted 1 year ago

“Brilliant quality all of it especially the t towels are huge. Lots of choices too”

Helpful Report

Posted 1 year ago

Hi Jacqui, Thank you for the positive review. We appreciate you leaving feedback and are happy to hear you are pleased with your order. 🙂 Kind regards, Screentextiles

Posted 1 year ago

“Great product. Extremely fast delivery. Would recommend.”

Helpful Report

Posted 1 year ago

Hi Nikki, Thank you for leaving a positive review! We appreciate your feedback.🙂 Kind regards, Screentextiles

Posted 1 year ago

“Incredible service. Turn around of 1 days for an extremely big order. Super reliable and will 100% be ordering again in the near future.”

Helpful Report

Posted 1 year ago

Hi Abi, We are so delighted to hear you are happy with our service. We greatly appreciate your feedback and look forward to your next order! 🙂 Kind regards, Screentextiles

Posted 1 year ago

“Great quality products and quick delivery. Really pleased as it was my first order from them. I am definitely going to order again.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for the positive review! We are happy to hear you are pleased with our service. Your feedback is greatly appreciated by us, and we look forward to your future orders. 🙂 Kind regards, Screentextiles

Posted 1 year ago

“I have had nothing but good experiences with this business. Super fast delivery and responses to questions. Products are always spot on to .”

Helpful Report

Posted 1 year ago

Hi Emma, We appreciate your feedback on our service and are delighted to hear you are happy with your order. We look forward to your next order with us! 🙂 Kind regards, Screentextiles

Posted 1 year ago

“Good prices, able to buy different colours and sizes of one thing to get better price, speedy delivery. Very satisfied with everything.”

Helpful Report

Posted 1 year ago

Hi Marian, Thank you for leaving a positive review! We are delighted you are happy with our service and appreciate your feedback.🙂 Kind regards, Screentextiles

Posted 1 year ago

Screentextiles is rated 4.8 based on 1,127 reviews