“What a great team of people. Excellent customer service. Couldn’t rate the help they gave me high enough. Quick delivery. Definitely recommend these guys at Scootz”
Subject: We’re Sorry About Your Delayed Order
Dear JG
We hope this message finds you well. We’re writing to sincerely apologize for the delay in delivering your order. This was due to the increased demand during the Christmas holiday season, and we deeply regret any inconvenience caused.
As a token of our apology and commitment to your satisfaction, we’re offering you a 10% compensation refund to make up for our mistake. Please know that we always prioritize our customers over profits, and your trust means everything to us.
“Brilliant service. Was kept updated the whole way through from Kayden so made me feel safe buying online. Top quality scooter was in great condition on arrival 👍👍”
“The scooters that we got are fantastic, very nippy and look great
Oskar made the whole transaction easy and offered support throughout
Will definitely recommend such a fantastic professional and passionate company
Thank you”
“Brilliant company to deal with, my scooter arrived bang on time that they said it would arrive, would not hesitate dealing with Scootz again, customer service and support were excellent, big shout to Kayden, thanks again”
