Scion Living Reviews

Name: Scion Living
Address: Old Mills, Paulton, Paulton
Rating: 4.50

4.5 Rating 447 Reviews

87 %

of reviewers recommend Scion Living

Company Reviews

Metrics

Info

4.5

Based on 447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About Scion Living:

Happy, British lifestyle brand that brings simple pleasures to everyday.

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Email:

theteam@scionliving.com

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Scion Living 5 star review on 8th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, fast delivery & good communication re order status.”

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Posted 1 year ago

Thank you for your review Sharon! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

“Fab lovely quality packaged well”

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Posted 1 year ago

Many thanks for your kind review!

Posted 1 year ago

“What a service order placed and delivered all within 24hrs great service great product great price”

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Posted 1 year ago

Thank you for your review David! We are pleased to hear that we were able to offer a speedy service.

Posted 1 year ago

“The Scion Pajaro ochre rug I received was completely different in colour to that advertised on the Scion Living website. Even given that there can be slight variations in colour of digital images, the rug I received was a darker greenish shade and nothing whatsoever like the lovely bright yellowy gold colour shown on the website. VERY disappointed. I would like to add photos to strengthen my review, however, as soon as I add my pictures the 'submit review' button disappears!”

Helpful Report

Posted 1 year ago

Thank you for your feedback, we are very sorry that you are so disappointed. I have not been able to locate your details but please do reach out to us and a member of our customer service team will be in touch.

Posted 1 year ago

“They sent samples very quickly. Then when we ordered paper it came very quickly too, well wrapped. It’s lovely paper, and everyone says how great it looks”

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Posted 1 year ago

Thank you for your review Belinda! We are pleased to hear that we were able to offer a speedy service.

Posted 1 year ago

“Wonderful fabric at a great price in the reduced price Shop Outlet. Arrived quickly.”

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Posted 1 year ago

Thank you for your review! We are pleased to hear that we were able to offer a speedy service.

Posted 1 year ago

“Gorgeous mugs and super fast delivery. I now want to collect a full set.”

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Posted 1 year ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the near future!

Posted 1 year ago

“Service perfect, prize perfect, delivery excellent. I'm very happy.”

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Posted 1 year ago

It is great to hear that you are happy with your order Beatrice. Thank you for your kind review, we look forward to hearing from you in the near future!

Posted 1 year ago

“Wallpaper came and had ink smudges, marks on it . Disappointed at £50 a roll .”

Helpful Report

Posted 1 year ago

Thank you for your feedback, we are very sorry that you are so disappointed. Please do not hesitate to get in touch and a member of the team will of course help you with your order.

Posted 1 year ago

“Beautifully packed but the blue coffee cup was chipped around the rim. I don’t think it had happened during transit so I suspect it was as like that when packed. Very disappointing. Won’t buy from them again.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, we are very sorry that you are so disappointed. Please do not hesitate to get in touch and a member of the team will of course help you with your order.

Posted 1 year ago

“Quick delivery, lovely wallpaper, easy to hang, very pleased with the overall look”

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Posted 1 year ago

Thank you for your review Joanna! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 1 year ago

“I always buy Spike Guest Towels for my kitchen, They are of a high quality thick density towel, 100% Cotton and Made in Portugal, Well worth the money at full price but this time I bought at reduced price, even better. One suggestion I would like to say is I would like to see in the Product Description:- Country of Origin, which is of interest to me in deciding on my purchases.”

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Posted 1 year ago

Thank you for your lovely review Catherine! We will certainly pass on your feedback.

Posted 1 year ago

“Easy ordering online and quick delivery. Well packaged”

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Posted 1 year ago

Thank you for your review! We are pleased to hear that we were able to offer a speedy service

Posted 1 year ago

“Was very happy with my purchase and the company are very professional to deal with. Keep up the good work please?”

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Posted 1 year ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the near future!

Posted 1 year ago

“Fantastic service from start to finish. Beautiful quality bedding, tea towels and hand towels purchased. Could not be happier with the price too!”

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Posted 1 year ago

Thank you for your lovely review Wilson!

Posted 1 year ago

“Excellent service and quality would buy again”

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Posted 1 year ago

Thank you for your review Pat! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

“Update on curtains which are too short- getting nowhere with customer services. Added to the 5 week wait for the curtains in the first place, I now have to repackage curtains, send them back, wait two weeks ( or however long they decide to take) for them to let down a hem on curtains which are 1cm too short, and presumably alter the hem of the matching curtain ( or it won’t be the same). I have asked for a remake of the short curtain to be sent but apparently this won’t be happening.- I have no choice but to do without curtains again in order to get what I ordered in the first place. I urge you to think carefully about ordering made to measure items from this company. The girl in customer services is very nice, but is powerless to help resolve my issue, as this decision has come from higher up. So be warned- in terms of made to measure, this company clearly don’t have robust quality control systems and you may end up spending a lot of money on poorly fitting items, despite your careful measuring.. I would also caution ordering wave headings- you don’t get a choice of depth and my headings don’t sit right as the fabric pulls below the heading tape. Oh and they use UPS to collect parcels so no doubt I will need to take time off work to sit and wait for an unspecified time til the driver turns up, as happened when they were first delivered as their tracking info is almost non existent. I have a number of window dressings left to buy in my new house but I would never order directly from Scion again. I would love to have added some photos but the review won’t submit when I try to attach!”

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Posted 1 year ago

Thank you for your feedback Marie, I can see our customer service team are looking into this as a matter of urgency. We will hope to resolve this issue shortly!

Posted 1 year ago

“One curtain is 1cm too short, other is fine. Having a poor experience trying to sort it out as they want the curtains back. Only a remake of the short curtain will fix this and I don’t want bare windows again. I carefully measured my drop as they instructed- why couldn’t they check the curtains were the correct ( and same) length before dispatch? Poor quality control on made to measure- the wave headings also don’t sit right where the two widths join but I can live with that.”

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Posted 1 year ago

“Excellent customer service and prompt delivery. Delighted with my purchases!”

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Posted 1 year ago

Thank you for your review Mrs M! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

“Great customer service , quick response and very helpful ! Paige is a credit to the company”

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Posted 1 year ago

Thank you for your lovely review Claire! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

Scion Living is rated 4.5 based on 447 reviews