Name: Schott Packaging
Address: Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road, Darlington
Rating: 4.69

“Bubblewrap order was processed but no goods received. On that basis I can't really report a positive experience!”

Helpful Report

Hi Julian, thank you for your review. I am sorry to hear that your item didn't arrive as expected. I have looked into this for you and can see that a full refund was processed as soon as we were made aware of the non-delivery. We are always striving to improve our services and can only apologise for the carrier issues encountered on this order. Best Wishes, Schott Packaging

“Product exactly as described and arrived very quickly. Good product and excellent value for money”

Helpful Report

Hi Linda, thank you so much for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Would have been 5 stars but the delivery by Yodel was 4 days late, I was away when it did come and they left my package outside on a public footpath in the rain, where it stayed for two days. Amazingly, no one took the package, but that’s more luck than judgement. Boxes were fine overall, except one which had obviously been kicked around the back of a van. so no issue with Schott’s exactly, but they use Yodel so I suggest they re-think that relationship, as I don’t want to repeat an order knowing the same thing could happen again.”

Helpful Report

Hi Chris, thank you for writing a review! We're so sorry to hear that your items were not delivered to a safe place. We use Yodel and DPD for our deliveries, both of which have a leave-safe option, but this certainly isn't a public footpath. Your issue has been raised to the relevant departments to address with Yodel, and a member of our team has been in touch regarding the damaged box. Kind Regards - Schott Packaging

“The stuff i ordered was brillant however when packaging it can be quite thin. I ordered the bubble wrap.”

Helpful Report

Hi Mark, thank you for your review! We are sorry to hear that you were not entirely satisfied with the items received. A member of our team will be in touch shortly to discuss your concerns. Kind Regards Schott Packaging

“Excellent service on the phone before ordering. Items arrived via next delivery as described. Highly recommended.”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Good value and quick delivery. Recommend this company.”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Perfect packaging.”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Great products and very helpful staff.”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Bought bubble wrap and tape which did the job”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Good prices, quick delivery and good quality”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Quick and value for money”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Great stuff.”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Excellent service, kept me informed all the times. Adam”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Great quality boxes. Will definitely order again!”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Arrived on time and as expected”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Very easy to order and delivery was quick and on time”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Excellent service thank you! I’m just about to send another order. Philip Leaver.”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Excellent service 8%”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Item as described and delivery was fantastic”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Ordered and arrived early. Great product and happy with purchase. Will be using again.”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Schott Packaging Reviews