Schott Packaging Reviews

Name: Schott Packaging
Address: Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road, Darlington
Rating: 4.69

4.7 Rating 1,707 Reviews

93 %

of reviewers recommend Schott Packaging

4.7

Based on 1,707 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Schott Packaging:

We started off as a small family run removal business located in the North East of England, which has grown massively over the last 30 years. As a company using packaging materials on a day to day basis, we decided to extend our business into supplying this industry. We have a great knowledge of our broad range of products and strive to offer excellent quality materials to our business and consumer clients, with customer service standards to match.

Visit Website

Phone:

01325 464769

Email:

info@schottpackaging.co.uk

Location:

Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road
Darlington
DL1 1RW

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Schott Packaging 5 star review on 16th September 2021

James Gilbertson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The boxes were fine, and about the right amount for what I needed. Delivery was very quick. Big criticism though was that there was only one roll of tape provided and it was not even sticky and quickly peeled off the boxes I’d secured with it. Had to go out to Asda and buy a whole load tape.”

Helpful Report

Hi there, We are very sorry to hear that you are unhappy with the tape received. A member of our team has reached out to help you resolve the issue. We are pleased to hear that you were happy with the boxes and delivery services received. Please accept our apologies for any inconvenience caused. Kind Regards - Schott Packaging

“Great service, quick delivery and very good product”

Helpful Report

Hi Jan, Thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Couldn’t of asked for an easier and speedy process. Great service”

Helpful Report

Hi there, Thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Really great customer service when speaking with Hayley, products arrived on time and are just as described!”

Helpful Report

Hi there, Thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Excellent products & amazing, quick and professional service from Hayley. Will definitely use again!”

Helpful Report

“Excellent service, products arrived on time and all my questions were answered thoroughly by staff.”

Helpful Report

Hi there, Thank you for your 5* review. Your custom is very much valued and appreciated and we are pleased to hear that you are happy with the goods and services received on this occasion. We hope to work with you again in the future. Kind Regards - Schott Packaging

“I was happy that they were delivered but some of the boxes were damaged and the tape isn’t very sticky”

Helpful Report

Hi Natasha, We are very sorry that your order has arrived damaged. A member of our team has been in touch to hopefully resolve your issue. We are pleased to hear you were happy with delivery. Please accept our apologies again. Kind Regards - Schott Packaging

“Bought some bubble wrap, ordering was easy, delivery was fast and the price was great. In fact the price of the bubble wrap and paying for next day delivery was still cheaper than just the bubble wrap at all the other places I looked at. Overall I am very happy with my purchase”

Helpful Report

Hi Chris, Thank you for your fantastic review! We are pleased to hear that you are happy with the products, services and prices and hope to work with you again in the future. Best wishes - Schott Packaging

“Quick delivery and items as described. Would use again.”

Helpful Report

Hi Jennifer, Thank you for your 5* review. Your custom is very much valued and appreciated and we are pleased to hear that you are happy with the goods and services received on this occasion. We hope to work with you again in the future. Kind Regards - Schott Packaging

“Arrived in good condition and perfect time-exactly as described.”

Helpful Report

Hi Amata, Thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Have started using the boxes now and am Pleased with quality but I never received the extra tape I ordered”

Helpful Report

Hi there, We are pleased to hear that you are happy with the quality of our products but are very sorry to hear you did not receive the full balance of your order. A member of our team has contacted you to help get this resolved. Please accept our apologies for any inconvenience caused. Kind Regards - Schott Packaging

“Packaging was as described.”

Helpful Report

Hi Jerry, Thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Excellent prompt delivery and well packaged. Good amount of boxes for the price. Only small thing possibly could be more generous with the bubble wrap.”

Helpful Report

“Amazing job, so professional: on time, quick, efficient and helpful. Thank you for making a stressful day much less stressful.”

Helpful Report

Hi Lara, Thank you for taking the time to write us such an amazing review. We're pleased we managed to make your day a little less stressful and hope to work with you again in the future. Many thanks again - Schott Packaging

“All delivered on time”

Helpful Report

Hi Nicholas, Thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Would have been 5 stars. 2nd time I have ordered and 1st order was excellent, on time and great product. This time seems to have been strange goings on with delivery - order appeared split and got some one day but not all. Final BT’s came following day. Thought I had confusing email updates as did not expect split delivery but the company dealt with my enquiry really quickly. Overall things not completely smooth but dealt with well. Would use again.”

Helpful Report

Hi there, Thank you for your review. We are very sorry to hear that you received a split delivery but are pleased to hear a member of our team resolved your issue. We hope the products are being put to good use and look forward to working with you again in the future. Kind Regards - Schott Packaging

“EXCELLANCE SERVICE ARRIVED VERY QUICKLY - PLEASED WITH THE ITEMS RECEIVED ALL IN GREAT CONDITION.”

Helpful Report

Hi there, Thank you for your custom and for taking the time to write us such a fantastic review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“We have been using Schott Packaging for a while now and have no faults at all. Great service and quality products!”

Helpful Report

Hi Tony, Thank you for your continued custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Really pleased with the package deal I got (1 bed flat set) however the packing tape isn’t strong at all!”

Helpful Report

Hi Katherine, thank you for your review, we are pleased to hear that you are happy with the boxes received. A member of our team has contacted you regarding the tape received, we would love to get this resolved for you. Kind Regards - Schott Packaging

“Delivered safely in a timely manner”

Helpful Report

Hi Diane, Thank you for your fantastic review, we are pleased to hear that you are happy with the services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

Schott Packaging is rated 4.7 based on 1,707 reviews