Schott Packaging Reviews

Name: Schott Packaging
Address: Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road, Darlington
Rating: 4.69

4.7 Rating 1,707 Reviews

93 %

of reviewers recommend Schott Packaging

4.7

Based on 1,707 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Schott Packaging:

We started off as a small family run removal business located in the North East of England, which has grown massively over the last 30 years. As a company using packaging materials on a day to day basis, we decided to extend our business into supplying this industry. We have a great knowledge of our broad range of products and strive to offer excellent quality materials to our business and consumer clients, with customer service standards to match.

Visit Website

Phone:

01325 464769

Email:

info@schottpackaging.co.uk

Location:

Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road
Darlington
DL1 1RW

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Schott Packaging 5 star review on 16th September 2021

James Gilbertson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and website easy to use. Thank you”

Helpful Report

Hi there, Thank you for your 5* review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Having received a speedy first class response to my order bundle to pack up our 4 bed detached, I quickly realised that I had underestimated how many cartons, cardboard rolls and bubble wraps this job would take.....another 3 orders later, I may have one large and two small boxes spare but, will find something to put in them at the last minute. Another advantage, asking for a re-estimate of the volume to shift got me a reduction of a grand on the removal price now that it is 98% boxed.......sorted”

Helpful Report

Hi Tim, Thank you for taking the time to write us such a fantastic review. We are pleased to hear that you are happy with the products and services received on all of your orders. We're wishing you the best of luck in your move. Kind Regards - Schott Packaging

“I was Looking for a quality Foam Roll that I can use within my business. Amazing Quality, Fast delivery , Very happy and have ordered again.”

Helpful Report

Hi Jeanette, Thank you for your fantastic review and continued custom, we are pleased to hear that you are happy with the products and services received. We hope to work with you again in the future. Kind Regards - Schott Packaging

“I ordered the standard pack for a three bedroom house, which arrived very quickly and met my needs overall, though I had to buy additional bubble wrap after having packed just eight of the small size boxes and some of the boxes had holes in them. It looked like they had been damaged during transport (see photo), but they were still usable. Some wrapping film would have been a useful addition for items unsuited to being packed in boxes.”

Helpful Report

“We have ordered from Schott before, there was a little issue with an item missing, however it did get resolved. Very pleased do do business with them in the future.”

Helpful Report

Hi Bryan, Thank you for your fantastic review and for your continued custom. We are pleased to hear that any issued were resolved and hope the products received are being put to good use. We look forward to working with you again in the future. Kind Regards - Schott Packaging

“Boxes arrived very quickly, 2 days after I placed the order online which was good. Boxes were sturdy and in good condition. We ordered one of the kits so bubble wrap, marker pen and packing tape was included. Only issue was that the packing tape appeared to be regular cello tape which is no use for packing - it would peel back leaving the box compromised and ready to collapse. We tried to persevere by layering and using cross shapes etc but the tape was just not good enough so we ended buying our own proper packing tape from Tesco. Other than that we were happy with the our purchase.”

Helpful Report

Hi there, Thank you for taking the time to write us such a great review. We are very sorry to hear that you are unhappy with the tape received. Unfortunately we are unable to find your order details but if you could please contact info@schottpackaging.co.uk a member of our team would be happy to get this resolved for you. Please accept our apologies for any inconvenience caused. Kind Regards - Schott Packaging

“Brilliant service and right price. Just what I needed so many thanks.”

Helpful Report

Hi Clare, Thank you for your 5* review. Your custom is very much valued and appreciated and we are pleased to hear that you are happy with the goods and services received on this occasion. We hope to work with you again in the future. Kind Regards - Schott Packaging

“Fantastic service, next day delivery. Pleasure to deal with as always”

Helpful Report

Hi there, Thank you so much for your five-star review. We're thrilled to hear that you are a repeat customer of ours who has been consistently happy with the standard of our products and the speed of our delivery. We hope to continue working with you more in the future. Wishing you a great evening. Kind Regards - Schott Packaging

“Fast and efficient, athe boxes good quality and also provide bubble rap celotap and marker pen 😊”

Helpful Report

Hi Sue, Thank you for your lovely comments and for taking your time to leave us such a brilliant review! We hope to continue working with you in the future. Kind Regards - Schott Packaging

“Product as described and quick delivery.”

Helpful Report

Hi there, Thank you so much for your custom and your five-star review, it's great to hear that you are happy with the quality of our goods and our delivery service. We hope to work with you again in the near future. Kind Regards - Schott Packaging

“I ordered the 1-2 bedroom removal pack. Boxes are of good quality but the quality of the packing tape is very bad. It is not strong enough to keep even light boxes closed.”

Helpful Report

Hi there, Thank you for taking the time to leave a review. We are pleased that you were happy with the quality of the cardboard boxes but are really sorry to hear that you were unhappy with the quality of the packing tape which you received. We have recently experienced some batch issues which has affected some orders and we'd like to make this right for you. We have sent over an email to address these issues and gain some more information from yourself to enable us to resolve this as promptly as possible. Kind Regards Schott Packaging

“Delivery was delayed due to an address issue which was quickly resolved by Hayley, excellent products and even better customer service. Won’t use anyone else”

Helpful Report

Hi Chloe, Thank you for your excellent review. We are pleased that we managed to quickly resolve your issue and that you are happy with the products received. We look forward to working with you again in the future. Kind Regards - Schott Packaging

“Excellent service. Quick, reliable and very good customer service.”

Helpful Report

Hi Elise, Thank you for your custom and taking the time to write us such a fantastic review. We are pleased that you are happy with the services received and hope to work with you again in the future. Kind Regards - Schott Packaging

“Good price and very prompt delivery”

Helpful Report

Hi Garry, Thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Excellent service”

Helpful Report

Hi Robert, Thank you for your custom and for taking the time to write us a review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Great products and excellent customer service!”

Helpful Report

Hi William, This sounds like these items have been damaged in transit, a member of our team has contacted you to help resolve your issue. We are pleased that the goods arrived on time. Please accept our apologies for any inconvenience caused. Kind Regards - Schott Packaging

“I have always found Schott to be fast, efficient and reliable. I used to buy from them on Ebay but found them online and both portal of buying purchases from them are equally outstanding. Keep up the good work *****”

Helpful Report

Hi Justine, Thank you for your 5* review. Your custom is very much valued and appreciated and we are pleased to hear that you are happy with the goods and services received on this occasion. We hope to work with you again in the future. Kind Regards - Schott Packaging

“Package arrived in good time. Luckily nothing breakable as box was in bits. Tap closing the box top and bottom was hanging off”

Helpful Report

Hi Christine, We are very sorry to hear this and hope the damage to the outer-packaging did not damage the goods ordered. A member of our team has contacted you to help resolve your issue. Please accept our apologies for any inconvenience caused. Kind Regards - Schott Packaging

“I live in a 2 bed terrace with a small shed and there were not enough boxes for me. The Boxes were good, though the large ones were not big enough for some kitchen items. Tape was poor quality and the bubble wrap didn’t have much bubble .”

Helpful Report

Hi Hayley, We are very sorry to hear that you are unhappy with the volume of boxes received. We do have larger boxes on offer should you have larger items to pack. :) A member of our team will be in touch shortly to resolve your product quality issues. Please accept our apologies for any inconvenience caused. Kind Regards - Schott Packaging

“Quick delivery and good quality packing boxes”

Helpful Report

Hi Thomas, Thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

Schott Packaging is rated 4.7 based on 1,707 reviews