Schott Packaging Reviews

Name: Schott Packaging
Address: Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road, Darlington
Rating: 4.69

4.7 Rating 1,707 Reviews

93 %

of reviewers recommend Schott Packaging

4.7

Based on 1,707 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Schott Packaging:

We started off as a small family run removal business located in the North East of England, which has grown massively over the last 30 years. As a company using packaging materials on a day to day basis, we decided to extend our business into supplying this industry. We have a great knowledge of our broad range of products and strive to offer excellent quality materials to our business and consumer clients, with customer service standards to match.

Visit Website

Phone:

01325 464769

Email:

info@schottpackaging.co.uk

Location:

Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road
Darlington
DL1 1RW

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Schott Packaging 5 star review on 16th September 2021

James Gilbertson

Anonymous

Anonymous // 01/01/2019

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“Amazing fast service! My order came so quick. It was perfect, nothing to complain about at all. I ordered letter box boxes.. they are fab. I would reccomend this company. Thank you”

Helpful Report

Hi Karen, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Excellent processing of the order; easy to complete online and tracking, delivered on time.”

Helpful Report

Hi Brian, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Everything delivered on time, all perfect condition. Good and sturdy.”

Helpful Report

Hi Jacqueline, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Well what to say but it's bubble wrap and looks finger popingly good . Very useful around the house, has a multitude of uses from packing breakable items to double glazing or just pop a few to make everyone smile 😁 .”

Helpful Report

Hi John, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Very happy with the service from first ordering to delivering”

Helpful Report

Hi Derek, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“We have had a lack of communication from Schott. I have spent valuable time chasing delivery, querying and submitting a claim form for non receipt of an item, which has now been received. However, when asking for feedback you request that we advise you before giving negative feedback yet Schott do not appear to be forthcoming to the customer.”

Helpful Report

Hi there, we are very sorry to hear that you were not entirely satisfied with the service received on this occasion. Unfortunately our third-party couriers have experienced some delays due to adverse weather in the UK last week and regrettably, your order was affected by these delays. We appreciate you taking the time to present your comments and will of course address this internally to improve our processes to communicate these delays in the future. Kind Regards - Schott Packaging

“Simple to order, good price & fast delivery”

Helpful Report

Hi Louise, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Great solid boxes!”

Helpful Report

Hi Dan, thank you for your fantastic review, we are pleased to hear that you are happy with the products received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“The courier didn't deliver my order so I rang Schott packaging and they sent the order again making sure it was sent overnight. Excellent service and delivery.”

Helpful Report

Hi Tina, thank you for your fantastic review, we apologise that you faced an issue with our third-party courier, however we are pleased that our team resolved the issue for you promptly! We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Great value bubble wrap, excellent for insulating greenhouse, speedy delivery”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Strong packaging materials at good value for money, fast delivery.”

Helpful Report

Hi Jude, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Prompt delivery Sturdy boxes Good amount provided in House moving package plus cellotape and felt tips. Best price I could find online”

Helpful Report

Hi Stacey, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Mostly I like, I don't like it when a consignment is split up an invoice is raised for it making it look like a new order.”

Helpful Report

Hi Malcolm, thank you for your fantastic review. Unfortunately we do often need to split orders, as our carriers offer different size restrictions. You can access your order invoices via the 'My Account' section on our website. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Excellent quick service”

Helpful Report

Hi Arthur, thank you for your fantastic review, we are pleased to hear that you are happy with the services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Highly recommend. Great value and very efficient .”

Helpful Report

Hi Anne, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“What can I say,exceptional service 10 out of 10.”

Helpful Report

Hi Alan, thank you for your fantastic review, we are pleased to hear that you are happy with the services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Excellent service and product. Happy to recommend.”

Helpful Report

Hi Rose, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Punctual delivery and a good product. Orbital Fasteners Watford.”

Helpful Report

Hi Jonathan, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Quick despatch and delivery, however the product is almost not fit for purpose. I bought Bubble wrap and the quality is really bad and too thin.”

Helpful Report

Hi Yaarit, we are very sorry to hear that you were not entirely satisfied with your order on this occasion, we always aspire to offer high-quality products, so are saddened to hear that this item did not meet the high standard we expect. A member of our team has been in touch separately to resolve the issue for you. Kind Regards - Schott Packaging

“Ordered a set of double walled boxes, these arrived quickly and in excellent order. The boxes are of a high quality. Thanks”

Helpful Report

Hi James, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

Schott Packaging is rated 4.7 based on 1,707 reviews