Schott Packaging Reviews

Name: Schott Packaging
Address: Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road, Darlington
Rating: 4.69

4.7 Rating 1,707 Reviews

93 %

of reviewers recommend Schott Packaging

4.7

Based on 1,707 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Schott Packaging:

We started off as a small family run removal business located in the North East of England, which has grown massively over the last 30 years. As a company using packaging materials on a day to day basis, we decided to extend our business into supplying this industry. We have a great knowledge of our broad range of products and strive to offer excellent quality materials to our business and consumer clients, with customer service standards to match.

Visit Website

Phone:

01325 464769

Email:

info@schottpackaging.co.uk

Location:

Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road
Darlington
DL1 1RW

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Schott Packaging 5 star review on 16th September 2021

James Gilbertson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality product , very reasonable , excellent service”

Helpful Report

Hi Lindsay Thank you so much for your 5* review! We're so pleased to hear that you were impressed with both our products and services. We look forward to working with you again in the future. Schott Packaging

“Professional and fast delivery.”

Helpful Report

Hi Chris Thank you for your 5* review! We're pleased that your items arrived in good time despite the Christmas Period being in full force! :-) we look forward to working with you again in the future. Schott Packaging

“Great quality products, have tried boxes from elsewhere but will only buy from here now”

Helpful Report

Hi there, Thank you so much for your 5* review! We're pleased that you were happy with the quality of our cardboard boxes and hope to work with you again in the future. Schott Packaging

“All good and helpful communication with Hayley. Mike Daly”

Helpful Report

Hi Mike Thank you for your review! We're pleased that you were happy with the level of service received and hope to work with you again in the future. Best Wishes - Schott Packaging

“CHEAP AND FAST BUT THE QUALITY OF THE FOAM WAS INFERIOR”

Helpful Report

Hi Lorraine We're sorry to hear that our Foam Rolls didn't meet your expectations. A member of our team has been in touch with you to resolve this directly. Best Wishes - Schott Packaging

“Good quality product which was delivered very quickly.”

Helpful Report

Hi there, Thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Eazy website and delivery on time :o)”

Helpful Report

Hi Lisa Thank you very much for your 5* review! We're pleased to hear that your delivery arrived promptly and hope to work with you again soon. Schott Packaging

“I found the website very easy to use with a good description of the product. Payment was straightforward and delivery extremely quick and efficient.”

Helpful Report

Hi John Thank you for your 5* review. We are pleased to hear that you found our website easy to use and that your delivery was prompt. We hope to work with you again in the future! Schott Packaging

“PERFECT TRANSACTION. RAPID DELVERY. THANK YOU.”

Helpful Report

Hi Maureen Thank you for your 5* review! We're pleased that everything arrived quickly and hope to work with you again in the future. Schott Packaging

“Schott Packaging not a problem. Friendly helpful and for the most part efficient. However, their courier service partner is shockingly poor!!! So much so, being in the service industry and having to manage products and vehicles I would seriously consider severing ties with Yodel (courier in the instance) if I were in charge of their logistic department. If their service partner cannot find a warehouse on an industrial estate that is clearly sign marked, and having been provided an adjoining companies details as well that has been in operation for decades then they have serious issues. Those issues reach far beyond that of a simple come on guys we need to do better. The following yes / no questions for the most part I'm unable to answer as they never actually delivered the product. I obtained the product protection from another source.”

Helpful Report

Hi RB Direct Limited, We are very sorry about the delivery issues which were encountered with your order. Unfortunately, we do experience events that occur outside of our control but we do always attempt to rectify this as efficiently and proactively as possible. We are pleased to hear that you were happy with the service provided by us despite the delivery issues. We do also ship with DPD should you have any troubles with Yodel. :-) Please do let us know if there is anything else we can do to assist further. Kind Regards - Schott Packaging

“Excellent service and quality packaging .”

Helpful Report

Hi Christine, thank you for your 5* review! We are pleased to hear that you were happy with our service and quality. Best Wishes - Schott Packaging

“Great Customer Service from Hayley whenever we call to query anything, Deliveries are always made the following day even when pallets are needed to be delivered.”

Helpful Report

Hi John Wallace Limited Thank you so much for your 5* review of our customer service and delivery! We really appreciate your continued custom. :-) Schott Packaging

“Great prices”

Helpful Report

Hi Winston Thank you for your 5* review! We're pleased that you were happy with the prices we offer and hope to work with you again in the future. Schott Packaging

“Very happy with the product, competitively priced and looks good quality.”

Helpful Report

Hi Jennifer, thank you so much for your lovely review! We are pleased that you were happy with the price and quality of the products received. Thank you again, we hope to work with you again in the future. Best Wishes - Schott Packaging

“Very easy to order the product and very fast on the delivery.”

Helpful Report

Hi Jianming Thank you so much for your excellent review. We're delighted to hear that your delivery arrived in good time and hope to work with you again in the future! :-) Schott Packaging

“What a lovely company to deal with. They needed all their patients with me. Nothing was too much trouble and managed to deliver on time as promised. Materials delivered exactly what was ordered and managed to get my friend out of very great difficulty. Very well done. Thank you”

Helpful Report

Hi Anthony, thank you so much for your lovely review! We are pleased we could help you and your friend and are happy to hear that everything arrived on time. Thank you again, we hope to work with you again in the future. Best Wishes - Schott Packaging

“Excellent product, quick delivery. Will order from this company again”

Helpful Report

Hi Judy, Thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and look forward to working with you again in the future. Kind Regards - Schott Packaging

“Very pleased with the service, ordered boxes and packaging materials in the afternoon and they were on the doorstop by lunchtime next day ready for packing. Thanks”

Helpful Report

Hi Christopher Thank you for your 5* review! We're pleased that everything arrived in great time and hope to work with you again in the future. Schott Packaging

“came next day thanks”

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Hi David We're pleased to hear that your goods arrived on time! We hope to work with you again sometime in the future. :) Schott Packaging

“Excellent service, as order came the very next day.”

Helpful Report

Hi Anne Thank you so much for your great review! We're pleased to hear that you were happy with the service and hope to work with you again in the future. Schott Packaging

Schott Packaging is rated 4.7 based on 1,707 reviews