Schott Packaging Reviews

Name: Schott Packaging
Address: Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road, Darlington
Rating: 4.69

4.7 Rating 1,753 Reviews

93 %

of reviewers recommend Schott Packaging

4.7

Based on 1,753 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Schott Packaging:

We started off as a small family run removal business located in the North East of England, which has grown massively over the last 30 years. As a company using packaging materials on a day to day basis, we decided to extend our business into supplying this industry. We have a great knowledge of our broad range of products and strive to offer excellent quality materials to our business and consumer clients, with customer service standards to match.

Visit Website

Phone:

01325 464769

Email:

info@schottpackaging.co.uk

Location:

Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road
Darlington
DL1 1RW

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Schott Packaging 5 star review on 16th September 2021

James Gilbertson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was OK, but,I thought the medium boxes will be bigger.”

Helpful Report

Hi Maria, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We offer multiple styles and sizes of moving kits if you require larger boxes for your move! We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“Arrived in 48 hrs boxes great. The tape however was useless cheap and not sticky disappointing”

Helpful Report

Hi Ian, thank you for your fantastic review, we are pleased to hear that you are happy with the services received. We are very sorry to hear that you were not entirely satisfied with part of your order on this occasion, we always aspire to offer high-quality products, so are saddened to hear that this item did not meet the high standard we expect. A member of our team has been in touch separately to resolve the issue for you. - Schott Packaging

“The boxes were ok. Some were damaged but managed to move.”

Helpful Report

Hi, thank you for your review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. - Schott Packaging

“The packaging arrived as advertised. A bit fiddly to put together.”

Helpful Report

Hi William, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“product arrived on time and of expected quality”

Helpful Report

Hi Kenneth, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Would be a lot better if I could set up an account and get some trade discount on certain lines I am interested in.”

Helpful Report

Hi there, thank you for your review. A member of our team has reached out regarding a Trade Accoutns with us. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Good products. Some confusion over order confirmation and despatch, but helpful customer service to get it sorted.”

Helpful Report

Hi Zoe, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Initial package got lost somehow in transit. When I emailed asking where it had got to Schott were very quick to respond and rectify the situation. Great customer service.”

Helpful Report

Hi Mark, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Thank you, Schott Packaging, for the boxes that arrived on time. They are sturdy, spacious, and do a good job, especially in this wet winter. I could not be more pleased with the product!”

Helpful Report

“Delivered in time frame stated. No problems”

Helpful Report

Hi Trevor, thank you for your fantastic review, we are pleased to hear that you are happy with the services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“The service and prompt despatch of the bubble wrap was excellent. However, the brown tape for securing parcels was not very sticky, so we had to purchase a better quality elsewhere. It was very thin and really didn’t hold the cardboard in place.”

Helpful Report

Hi Gillian, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Excellent lead times..great product.”

Helpful Report

Hi Lee, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“The items were great and just what we needed, the issue I have is with the amount of emails from your company and from your courier, at least 25 emails from order point until the delivery was made. Just a bit annoying as the products were great”

Helpful Report

Hi Raymond, thank you for your custom and for taking the time to write us such a great review. We're sorry to hear that you received so many emails - receiving this many certainly shouldn't be the case and we can only apologise for any inconvenience caused as as result. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Item received as ordered - no problems”

Helpful Report

Hi Neil, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Product was described as 'Large Bubbles'. For me, these weren't large bubbles but I suppose it's down to an individual's expectations of what 'Large Bubbles' means. Delivery time was good.”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Quick delivery Good quality & value for money”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“I was very impressed with the way Schott dealt with my query. Delivery was prompt. Will definitely use again.”

Helpful Report

“Only waited a couple of days for delivery. Good quality. Ideal for wrapping up delicate ornaments.”

Helpful Report

“Arrived quickly after ordering. Good quality boxes and tape. However I can only give 4 stars because the marker was missing!”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. Please accept my most sincere apologies for the missing marker pen, we appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Good sturdy boxes, plenty of bubble wrap. Large roll of wide sellotape which tears easily”

Helpful Report

Schott Packaging is rated 4.7 based on 1,753 reviews