Schott Packaging Reviews

Name: Schott Packaging
Address: Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road, Darlington
Rating: 4.69

4.7 Rating 1,708 Reviews

93 %

of reviewers recommend Schott Packaging

4.7

Based on 1,708 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Schott Packaging:

We started off as a small family run removal business located in the North East of England, which has grown massively over the last 30 years. As a company using packaging materials on a day to day basis, we decided to extend our business into supplying this industry. We have a great knowledge of our broad range of products and strive to offer excellent quality materials to our business and consumer clients, with customer service standards to match.

Visit Website

Phone:

01325 464769

Email:

info@schottpackaging.co.uk

Location:

Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road
Darlington
DL1 1RW

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Schott Packaging 5 star review on 16th September 2021

James Gilbertson

Anonymous

Anonymous // 01/01/2019

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“We ordered on the Thurs next day delivery expecting it to arrive Mon at the latest. No delivery Monday so called and were promised a call back the next dat by 10am, no call so managed to get through about 12:30. It was acknowledged that we spoke but no apology for not returning the call. We’re promised it would be resent that day but no tracking number arrived. Called to be told it hadn’t be resent because they had forgotten about it. Were told we would receive refund a refund for the delivery charges (still to recieve) and that it would be dispatched the next day to arrive Thursday. It’s now Friday and STILL no packaging has arrived. Lost all faith and will be calling for a FULL refund.”

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“Good Product and fast delivery.”

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“Awful product and even worse customer service. Not fit for purpose.”

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“Prompt delivery, package in good condition, professional delivery person.”

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“Great service and very fast, we’ll do. Just placed my 2nd order”

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“Items arrived as described on time.”

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“Was delivered in 2 days. Was lucky that I was in as I did not know when it was being delivered.”

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“I received my boxes etc quickly and as described, except the tape was 50/50 - meaning that it is thin and could oftentimes be difficult to use as a result. Otherwise was very happy with the boxes.”

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“Swift delivery, good product.”

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“I ordered 30 cardboard boxes and there was some very slight damage to one of them, I assume from transit, but they came very quickly and I will definitely buy here again.”

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“Quick delivery, good prices, good product”

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“Good quality product, delivered quickly.”

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“Quick delivery great prices”

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“I can warmly recommend this product to all my friends and colleagues. Thank you for making this possible.”

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“Really rate and will definitely return, I placed an order on a Friday night and it arrived on the Tuesday, I brought bubble padded envelopes and were by far the cheapest I found and really good quality. I’ll definitely be buying again I have no complaints”

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“Just what I needed to protect the contents of my greenhouse during the winter. What's left will protect posted Christmas presents. Exactly what I wanted, Thank you.”

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“Absolutely shocking service. In essence, I never received my goods! The courier dropped at the wrong property,I was told to ask neighbours if they had received by mistake(they hadn't) and that was it, phone always busy and they didn't respond to my emails after that. Don't use them.”

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“one star because I couldn't do less...”

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“I got just what I wanted, although the image wasn't quite clear. Reasonable price good service arrived on time. Thanks”

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“Very pleased - good pricing & kept well informed re deliverey etc. Would definitely use again. N. Upfold”

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Schott Packaging is rated 4.7 based on 1,708 reviews