Schott Packaging Reviews

Name: Schott Packaging
Address: Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road, Darlington
Rating: 4.69

4.7 Rating 1,708 Reviews

93 %

of reviewers recommend Schott Packaging

4.7

Based on 1,708 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Schott Packaging:

We started off as a small family run removal business located in the North East of England, which has grown massively over the last 30 years. As a company using packaging materials on a day to day basis, we decided to extend our business into supplying this industry. We have a great knowledge of our broad range of products and strive to offer excellent quality materials to our business and consumer clients, with customer service standards to match.

Visit Website

Phone:

01325 464769

Email:

info@schottpackaging.co.uk

Location:

Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road
Darlington
DL1 1RW

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Schott Packaging 5 star review on 16th September 2021

James Gilbertson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easier to work with than Hermes and more reliable”

Helpful Report

“Ten out of ten to Schott Packaging Ltd. My order was delayed due to the Coronavirus lock down, however the staff were very friendly and cooperative. I received my order as soon as humanly possible. If I need packaging materials again, these are the people I will turn to.”

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“Initial problem with the warehouse despatching correct amount of goods, was resolved in a professional manner. All goods now received and will be ordering again soon.”

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“we received our packing goods on time and in good order as described.”

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“Great delivery time and product good”

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“Great sturdy boxes, really useful”

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“Arrived very quickly, just what I expected and needed. A BZ all round.”

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“Excellent quality boxes, fast arrival. Exactly what I ordered. Good communication about delivery process.”

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“Good quality products mine were double walled boxes and a pack of 6 packing tape and a roll of bubble wrap. All good quality only one minor niggle is the parcel arrived on time but when I opened it to my horror it was only the bubble wrap. There was a receipt in the box for all the items but I was missing the rest of my order. Boxes,packing tape x 6. I had to then call customer services where it took quite a lot of calls as it would keep going to voicemail. I left messages but unfortunately nobody got back to me. I did get through nearer the end of the day and was told that the items may..I reiterate May be posted separately!! Well we're they or were they not??? Lol Then after 5 mins waiting It was clarified they were posted seperately surely during these hard times your company would and could save money by sending their items together as one parcel where possible other than that 9/10 Thanks. Mr.M. Swansea.”

Helpful Report

“The boxes I purchased were spot on. I used them in respect of a forthcoming house move. The boxes are sturdy and if you apply plenty of parcel tape to the bottom of the box they are capable of sustaining quite a reasonable weight. I would purchase again if required”

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“Fast delivery and strong boxes. Highly recommend.”

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“Easy to use website to order the goods. Good communication and delivery times.”

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“Supplied my order when they said they would and all for a fair price. What more can you ask? Excellent”

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“The paclaging was split on both parcels, they were left out in the rain, so the boxes got wet! Very poor it seems the delivery driver didn't care!”

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“Sorry for low rating but not too happy about the dimensions advertised. I ordered 18"x12"x12" and I got 17"x11.5"x11", I know this doesn't sound much but I use these for my removal company and specifically ordered this size so it all fits perfectly in my vehicle and certain goods that I pack into them. This is not a mistake, this is a cost cutting measure. I just want what I ordered, a box that measures 18"x12"x12". Quality was as expected (good), delivered on time.”

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“Your staff are most helpful. Delivery was on time”

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“Very good quality and price fast delivery can recommend”

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“Good quality boxes at a good price - recommended. Delivery took a few days longer than expected but I'm sure that was because of Covid.”

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“Very quick and totally reliable service. Definitely would recommend.”

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“The 14x14x14 inch is the perfect box to move a collection of vinyl records.”

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Schott Packaging is rated 4.7 based on 1,708 reviews