Name: Schott Packaging
Address: Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road, Darlington
Rating: 4.69

“Fast delivery and item as expected”

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Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Excellent service next day delivery, brilliant”

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Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Replaced the lost package promply”

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Hi there, thank you for your review, we are pleased to hear that we were able to help solve the issue encountered and that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Pleased with the quality of the boxes. Very sturdy.Thought the packaging tape could be of better quality and less smelly.”

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Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Very glad the parcel came quick. However the delivery man did not delivery to my address as I was in waiting. I happen to check my mobile and saw a message saying they had delivered. I looked at the picture he took and it was not my address. So was not happy although I did get my parcel in the end”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review, I am pleased you managed to locate your parcel, please accept my apologies for this. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Good variety available. Boxes do seem to be strong and were delivered very quickly.”

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Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Exactly as ordered, very quick delivery. Thank you”

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Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Excellent first experience, efficient & quick delivery thank you.”

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Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Good price,quality, and customer service. Unfortunately, package wrapping was torn and rolls of tape missing from my order which was immediately rectified to my satisfaction as soon as I contacted customer service. Hence FIVE STARS from me as these things can happen in transit.”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. Thank you very much for your understanding with the slight issue with the items, I am very pleased that we managed to sort this out for you. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“First time customer. Super impressed. Arrived promptly and well packaged. In a world where customer service is hit and miss, Schott have restored my faith. Thank you.”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Everything went as it should. The delivery was prompt and efficient.”

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Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Excellent. Most of my order arrived next day, and I was kept informed about part of the order that was delayed. Cheapest boxes I could find at this quantity – I'll keep coming back until I find cheaper. Only thing I noticed is on the 12x9x4 boxes, each box is labelled with "12x9x6" which is a bit confusing.”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use, unfortunately, there was a misprint issue with the boxes but they are the correct size, please accept my apologies for this, we look forward to working with you again in the future. Best Wishes - Schott Packaging

“Delivery expected Monday, 30th May. The seller explained the order was dispatched to the incorrect delivery address. Promised a new order would be dispatched & delivered to the correct address on Tuesday, 31st May. However, the order did not arrive. As a result, paid for items received no goods. Opened a PayPal case, awaiting the sellers response. Poor service. Would not recommend!”

Helpful Report

Hi Scott Thank you for your review. On looking at your tracking information, the items were sent to the delivery address selected on checkout. Unfortunately, we are unable to locate any correspondence from yourself regarding the order, so have reached out to you to rectify the situation. Kind Regards Schott Packaging

“Great price, speedy delivery, food quality”

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Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Very good the best”

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Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Hi, I ordered 20 X 20" squared boxes. They arrived super quick from the time of ordering. They arrived in two well packed parcels. Really pleased. Thank you.”

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Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Super communications with the company, and fast reliable service!”

Helpful Report

Hello BLANK, Thank you for your review. We are sorry you feel you have received a negative experience on this occasion. Upon looking into this further, I’m pleased to see that we’ve now resolved your issue. We hope you have a lovely week and we would love the opportunity to build upon your star rating in future. Best Regards - Schott Packaging

“The 2-3 bedroom double wall home removal pack is of very good quality and thickness. Many thanks!”

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Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Really good quality. I ordered two of the 2-3 bedroom moving packs. We had a 2 bed flat, but with a large garden, packed she’d, summer house etc so the extra pack was very useful. The boxes are v strong and good sizes, and came with useful tape and bubble wrap. We ended up moving without any specialist boxes for mirrors/pictures etc, and nothing was broken. Will use again for our next move, though we’re keeping the boxes as they seem strong enough to handle it all over again!”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Quick Delivery very happy with my order”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Schott Packaging Reviews