Schott Packaging Reviews

Name: Schott Packaging
Address: Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road, Darlington
Rating: 4.69

4.7 Rating 1,753 Reviews

93 %

of reviewers recommend Schott Packaging

4.7

Based on 1,753 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Schott Packaging:

We started off as a small family run removal business located in the North East of England, which has grown massively over the last 30 years. As a company using packaging materials on a day to day basis, we decided to extend our business into supplying this industry. We have a great knowledge of our broad range of products and strive to offer excellent quality materials to our business and consumer clients, with customer service standards to match.

Visit Website

Phone:

01325 464769

Email:

info@schottpackaging.co.uk

Location:

Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road
Darlington
DL1 1RW

Write Your review

Tell us how Schott Packaging made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Schott Packaging 5 star review on 16th September 2021

James Gilbertson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The paclaging was split on both parcels, they were left out in the rain, so the boxes got wet! Very poor it seems the delivery driver didn't care!”

Helpful Report

“Probably the worst quality bubble wrap I have ever received. (300mm small bubble). Bubbles not formed. Sticky. Badly cut. Irregular width. Not cheap. I appreciate we are living in challenging times but poor quality products such as these should not be despatched.”

Helpful Report

“Appalling service that arrived too late ,was not responded too for ages when I requested refund and then I was accused of lying when stating it arrived late. Had added cost and hassle of having to buy boxes elsewhere onto of moving at short notice. Avoid at all costs, atrocious.”

Helpful Report

“The package turned up a week later than forecasted and a week later than the day it said it was delivered. By this time I had moved out of my student accommodation and was not able to return the package. I have tried to make contact before but this was ignored.”

Helpful Report

“The banding straps too tight had damaged everyone of 10 boxes and therefore some of the envelopes inside each Some boxes damaged more than others Emailed, sent pictures and Josh initially replied However, no replies to subsequent emails and making claim through PayPal. Won’t use again”

Helpful Report

“I wrote to explain that I would be unable to utilize the order seeing as I needed to vacate my property rapidly - the customer service team was not helpful even though I notified as soon as I knew and before I had been notified about the items being shipped.”

Helpful Report

“Price and product was good. The customer service was terrible. I ordered my boxes and heard nothing for 2 weeks and went to cancel the order and only then did I finally receive the dispatch email. Even tried to ring to cancel and the phone just rings and rings with no answer. Would not recommend at all”

Helpful Report

“Terrible service. Next day delivery guaranteed didn't arrive for 2 weeks. Order incomplete at that. Never answer phones. Will not use again.”

Helpful Report

“Not received order. Called and spoke to someone who said the order would be posted. Subsequently no answer to calls and no response to emails and messages. Few weeks in so have cancelled order through my credit card company.”

Helpful Report

“the package was torn quite indecently”

Helpful Report

“My package hasn’t arrived!!”

Helpful Report

“Product of poor quality, I complained that the quantity supplied was not as ordered but the company said it was.”

Helpful Report

“Terrible delivery service parcel come with masive delay do not recomend!!!”

Helpful Report

Schott Packaging is rated 4.7 based on 1,753 reviews